[Spce-user] billing profile question

[gerry kernan]

Thanks, I'll do that.

Gerry

-----Original Message-----
From: Daniel Grotti [mailto:dgrotti at sipwise.com] 
Sent: 24 March 2014 12:57
To: gerry kernan; spce-user at lists.sipwise.com
Subject: Re: [Spce-user] billing profile question

Gerry,
you should assign a billing profile (belonging default reseller) to your customer (belonging defaul reseller).

There is no billing profile assigned to Domains.

Daniel



On 03/24/2014 01:50 PM, gerry kernan wrote:
> Hi Daniel,
> Thanks for quick response , to put the use in the default billing profile. Do I just change the billing profile for the domain .
> 
> Regards
> 
> Gerry
> 
> -----Original Message-----
> From: spce-user-bounces at lists.sipwise.com 
> [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Daniel 
> Grotti
> Sent: 24 March 2014 12:48
> To: spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] billing profile question
> 
> Hi,
> we are aware about this issue.
> Most probably this customer belonging to a non default reseller and its billing profile also is belonging to anon default reseller.
> We are working on it in order to have a fix asap.
> 
> Best Regards,
> Daniel
> 
> 
> 
> 
> On 03/24/2014 01:42 PM, gerry kernan wrote:
>> Hi
>>
>>  
>>
>> I'm getting the error below when I go to a customer account is the 
>> user port, I have a billing profile setup and assigned to the domain, 
>> do I need to assign it to the user as well.
>>
>>  
>>
>>
>> *No billing profile with the specified profile-handle found*
>>
>> * *
>>
>> * *
>>
>>  
>>
>>  
>>
>> Best Regards,
>>
>>  
>>
>> Gerry Kernan
>>
>> InfinityIT
>>
>>  
>>
>> Suite 17 The Mall | Beacon Court | Sandyford | Dublin 18
>>
>> p: +35312930090 | f: +35312930137 | m: +353861709790
>>
>> logo <http://www.infinityit.ie/>
>>
>>  
>>
>>  
>>
>>  
>>
>>  
>>
>>
>>
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> 
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