[Spce-user] New Install

Horace Miles Horace.Miles at myit-solutions.com
Tue May 6 09:23:28 EDT 2014

I am using the latest install

-----Original Message-----
From: Alexander Lutay [mailto:alutay at sipwise.com] 
Sent: Tuesday, May 06, 2014 3:03 AM
To: Horace Miles; spce-user at lists.sipwise.com
Subject: Re: [Spce-user] New Install

Dear Horace!

On 06/05/14 05:23, Horace Miles wrote:
> Thank you Alexander, but I have done the full load on a new box.  I am 
> stuck at getting the subscribers authenticated.  Do you know what log 
> files I need to look at to figure out why they wont authenticate?

All the log files are located in /var/log/ngcp/ folder, you can try something like:
 > tail -n0 -f /var/log/ngcp/*
and repeat your test (while you are studying the system).

> I can access the dashboard with the administrator account, but can't 
> authenticate as a subscriber.

Which version of the system do you use? Last time it was 2.6 :-)

For latest mr3.2.1: You can use two subscriber interfaces:
OLD interface: https://x.x.x.x:443/
NEW interface: https://x.x.x.x:1443/login/subscriber
(where x.x.x.x is you IP address).

For example you have created subscriber with "Web Username" = 123456 "Web Password" = 123qwe "SIP domain" = x.x.x.x

To access OLD interface, you should specify SIP domain address subscriber belong to, like:
Login: 123456 at x.x.x.x
Pass:  123qwe

To access NEW interface domain can be taken from URL:
Login: 123456
Pass:  123qwe
but old way still should work there as well
Login: 123456 at x.x.x.x
Pass:  123qwe

> I will use your vigrant load to learn
> from. But I also want to be able to fix what I have already done.
> Any help would be appreciated?

I hope this will help you continue using our lovely system! :-)

Alexander Lutay
Head of Quality Assurance
Sipwise GmbH, Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Office: +43(0)13012036
Email: alutay at sipwise.com
Website: http://www.sipwise.com

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