[Spce-user] Troubleshooting an asterisk server that keeps losing registration.

Daniel Grotti dgrotti at sipwise.com
Sat Nov 1 04:56:52 EDT 2014


Mmm...yes this is well know issue of asterisk.
But spce should send 403 only when a user is blocked.
Don't get the scenario when PBX get 403 during a normal registration.

In the worst case you can change the 403 reply on spce. But only of you really need. This is an asterisk issue.

Daniel

On 1 Nov 2014 09:12, Kalen Krueger <kalen at npinfo.com> wrote:
>
> Upon further review it appears that we’re getting this error out of the blue….
>
>  
>
>  
>
> Then based on the “Forbidden” (I’m assuming 403 error), it stops trying until we force it to.
>
>  
>
> I’ve added the new option available in the PBX configuration to see if this helps, but I’m just wondering why this would happen out of the blue?
>
>  
>
> register_retry_403=yes
>
> ; Treat 403 responses to registrations as if they were
>
>                               ; 401 responses and continue retrying according to normal
>
>                               ; retry rules.
>
>  
>
> Kalen Krueger
> Technical and Project Manager
> NP Information Systems
> www.npinfo.com
>
> kalen at npinfo.com  
> desk:  (253) 479-1321 
> office: (253) 852-1543 
> mobile: (206) 963-1309
>
>
>
>
>
>  
>
> From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Kalen Krueger
> Sent: Friday, October 31, 2014 4:00 PM
> To: spce-user at lists.sipwise.com
> Subject: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.
>
>  
>
> We’ve got one particular PBX we’re having a problem with.     At seemingly random intervals sip:wise thinks it’s lost registration, while the PBX still thinks it’s registered.  Therefore sip:wise forwards the calls to the caller wave have listed in “Call Forward Unavailable”.
>
>  
>
> We’ve been working on this for several weeks… trying different things… and I need to reach out for some guidance.   What information can provide to the community that would helpful?
>
>  
>
> We’re running mr3.4.2 and the subscriber is FreePBX 2.11.0.37.
>
>  
>
> Here’s a screenshot (some info scrubbed) of our trunk setup in FreePBX, and the registration in sip:wise… in case we have something obviously wrong.    I’m happy to collect tsharks, etc. to assist…. Just feel at this point like I’m running in circles.
>
>  
>
> Thanks ahead of time for any guidance.
>
>  
>
>  
>
> Kalen Krueger
> Technical and Project Manager
> NP Information Systems
> www.npinfo.com
>
> kalen at npinfo.com  
> desk:  (253) 479-1321 
> office: (253) 852-1543 
> mobile: (206) 963-1309
>
>
>
>
>
>  
>
>  
>
> ________________________________
>
>
> This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.


More information about the Spce-user mailing list