[Spce-user] Troubleshooting an asterisk server that keeps losing registration.

[Daniel Grotti]

Mmm...yes this is well know issue of asterisk.
But spce should send 403 only when a user is blocked.
Don't get the scenario when PBX get 403 during a normal registration.

In the worst case you can change the 403 reply on spce. But only of you really need. This is an asterisk issue.

Daniel

On 1 Nov 2014 09:12, Kalen Krueger <kalen at npinfo.com> wrote:
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> Upon further review it appears that we’re getting this error out of the blue….
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> Then based on the “Forbidden” (I’m assuming 403 error), it stops trying until we force it to.
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> I’ve added the new option available in the PBX configuration to see if this helps, but I’m just wondering why this would happen out of the blue?
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> register_retry_403=yes
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> ; Treat 403 responses to registrations as if they were
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>                               ; 401 responses and continue retrying according to normal
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>                               ; retry rules.
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> Kalen Krueger
> Technical and Project Manager
> NP Information Systems
> www.npinfo.com
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> kalen at npinfo.com  
> desk:  (253) 479-1321 
> office: (253) 852-1543 
> mobile: (206) 963-1309
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> From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Kalen Krueger
> Sent: Friday, October 31, 2014 4:00 PM
> To: spce-user at lists.sipwise.com
> Subject: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.
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> We’ve got one particular PBX we’re having a problem with.     At seemingly random intervals sip:wise thinks it’s lost registration, while the PBX still thinks it’s registered.  Therefore sip:wise forwards the calls to the caller wave have listed in “Call Forward Unavailable”.
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> We’ve been working on this for several weeks… trying different things… and I need to reach out for some guidance.   What information can provide to the community that would helpful?
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> We’re running mr3.4.2 and the subscriber is FreePBX 2.11.0.37.
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> Here’s a screenshot (some info scrubbed) of our trunk setup in FreePBX, and the registration in sip:wise… in case we have something obviously wrong.    I’m happy to collect tsharks, etc. to assist…. Just feel at this point like I’m running in circles.
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> Thanks ahead of time for any guidance.
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> Kalen Krueger
> Technical and Project Manager
> NP Information Systems
> www.npinfo.com
>
> kalen at npinfo.com  
> desk:  (253) 479-1321 
> office: (253) 852-1543 
> mobile: (206) 963-1309
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