[Spce-user] sip registration stuck 3.5.16

Theo axessofficetheo at gmail.com
Fri Nov 21 10:51:10 EST 2014


I am very happy to accept there is something wrong with install(s) - just
haven't really had any other issues.... I will do as you say and see if I
can get any further with this. No IP address was changed on the box - and
as I said all appears to be running fine.

Aziz - I have a feeling your thread is being hi-jacked a little here?

On Fri, Nov 21, 2014 at 5:28 PM, Raúl Alexis Betancor Santana <
rabs at dimension-virtual.com> wrote:

> I'm sure ... 100% sure ... that you have DB issues between kamailio-proxy
> and mysql, or directly mysql issues ... I suggest you to activate sql
> statement log on mysql, and wait 60s ... you should see the statement from
> the kamailio-proxy thread that will erase the expired registrations, and
> then you will be able to trace the problem.
>
> ------------------------------
> *De: *"Theo" <axessofficetheo at gmail.com>
> *Para: *"Andreas Granig" <agranig at sipwise.com>
> *CC: *spce-user at lists.sipwise.com
> *Enviados: *Viernes, 21 de Noviembre 2014 15:23:06
> *Asunto: *Re: [Spce-user] sip registration stuck 3.5.16
>
>
> here is a nice example - you will see those are long expired:
>
>
>    - User Agent:
>    A510IP/42.075.00.000.000
>    Contact
>    sip:tamasha1 at 192.168.10.205:5060
>    NAT
>    yes
>    Expires
>    2014-11-21 17:40:45
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=193647>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2048;line=0g558d01
>    NAT
>    yes
>    Expires
>    2014-06-05 15:15:59
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=108246>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2048;line=o7qm8al6
>    NAT
>    yes
>    Expires
>    2014-07-28 17:22:25
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=131144>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2048;line=sjs2oc9h
>    NAT
>    yes
>    Expires
>    2014-11-21 18:24:43
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=193646>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2056;line=zx2nckqz
>    NAT
>    yes
>    Expires
>    2014-10-10 14:01:27
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=164424>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2068;line=zaul2pu8
>    NAT
>    yes
>    Expires
>    2014-09-23 09:28:59
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=153669>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2075;line=q7mer4r4
>    NAT
>    yes
>    Expires
>    2014-11-19 11:04:58
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=171698>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2094;line=y734quc2
>    NAT
>    yes
>    Expires
>    2014-10-02 14:41:07
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=161033>
>    - User Agent:
>    snom300/8.4.35
>    Contact
>    sip:tamasha1 at 192.168.10.224:2106;line=bb7gge3q
>    NAT
>    yes
>    Expires
>    2014-09-10 09:18:30
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=146210>
>    - User Agent:
>    snom300/8.7.3.19
>    Contact
>    sip:tamasha1 at 192.168.10.230:2048;line=degxi5oh
>    NAT
>    yes
>    Expires
>    2014-11-21 17:38:40
>    Expire Now
>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=193658>
>    - User Agent:
>    snom300/8.7.3.19
>    Contact
>    sip:tamasha1 at 192.168.10.230:2048;line=nuporyrn
>    NAT
>    yes
>    Expires
>    2014-10-16 10:48:20
>
>
> On Fri, Nov 21, 2014 at 5:10 PM, Andreas Granig <agranig at sipwise.com>
> wrote:
>
>> Just to add my 2 cents:
>>
>> The proxy (kamailio) uses in-memory caching for registrations and writes
>> them back to DB. The panel displays the registrations from the DB.
>>
>> Now if you delete something from the DB, it's not reflected in the
>> proxy, because it still will be in the cache. So what we're doing is to
>> delete a registration from the cache (by telling the proxy to purge it),
>> and the proxy will propagate it down to the DB.
>>
>> The same happens if the proxy detects that a registration has expired.
>> It will delete it from the cache and propagate the deletion down to the
>> DB.
>>
>> Now here is where it's getting interesting: if the registration is no
>> longer in the cache (for whatever reason) and it still is in the DB (for
>> whatever else reason), you see it in the panel and can click on the
>> delete button, but as the deletion request is sent to the proxy, it will
>> just do nothing because it doesn't have it in the cache, so it will
>> still persist in the DB.
>>
>> This scenario should never happen (famous last words), so to
>> troubleshoot it, you'd need to dump the registrations from the cache
>> using "ngcp-sercmd proxy ul.dump" and check the count (see
>> "Stats"->"Records") and compare it to the db by doing "mysql kamailio -e
>> "select id, username, domain, expires from location".
>>
>> Take into account that the cache count can/will potentially be lower
>> than the db count because the proxy batches deletion in a separate
>> process, which is executed every 60 sec. So to fetch the "real" expired
>> registrations, do this: "mysql kamailio -e "select id, username, domain,
>> expires from location where expires < date_sub(now(), interval 90 second)"
>>
>> So this will give you a representation of your current state. Note that
>> if a registration is not in the cache but only in the DB, it's not a
>> real operational issue, because the proxy will not know about it.
>>
>> It still doesn't answer the question how this can even happen, so you
>> need to provide a full trace ("tcpdump -i any -s 0 -w /tmp/reg.pcap port
>> 5060") of a complete cycle (fresh registration and subsequent
>> registrations, which will then cause the issue you described), along
>> with the full kamailio-proxy.log, so we can check for errors etc. Also
>> provide the output of "ngcp-sercmd proxy ul.dump" and "mysql kamailio -e
>> "select id, username, domain, expires from location" along with the
>> timestamps when you executed those commands.
>>
>> Andreas
>>
>> On 11/21/2014 03:41 PM, Raúl Alexis Betancor Santana wrote:
>> >
>> > Helo Aziz ... let's talk about ...
>> >
>> > 1- Doesn't matter ... if you have more than one register for the same
>> > user, the only thing that happens it's that on an outbound request to
>> > that subscriber, SPCE will launch 2 branches ... one will fail and the
>> > other one will sucess. No big deal at all.
>> > 2- That should not happens ... as expired registration should be
>> > auto-erased. Have you installed the system from 0 ? .. or did you
>> > upgrade from older version?
>> > 3- That sounds as an upgrades SPCE version that didn't complete the
>> upgrade.
>> >
>> >
>> > ------------------------------------------------------------------------
>> > *De: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
>> > *Para: *"Raúl Alexis Betancor Santana" <rabs at dimension-virtual.com>,
>> > spce-user at lists.sipwise.com
>> > *Enviados: *Viernes, 21 de Noviembre 2014 14:31:25
>> > *Asunto: *RE: sip registration stuck 3.5.16
>> >
>> > Thank you Raul for your input and suggestions. Not to get into a long
>> > discussion but I at first didn't think it was a big deal until the
>> > following accours
>> > 1. the network environment at subscriber changes (change of IP) -
>> > asterisk registers and now you have 2 active registrations in the db.
>> > 2. Customers logging into the user portal and see the expired time stamp
>> > 3. Deleting the registration in the UI will not completely delete it in
>> > the db but add a second and third and so on registration.
>> >
>> > all my test was with public IPs i've even tested it while both asterisk
>> > and sipwise was connected to the same switch both in a virtual and hard
>> > environment
>> >
>> > Thank you again Raul but before placing into production it's absolutely
>> > imperative that the basic functionality work properly - register and
>> > register.
>> >
>> > Warmest Regards,
>> > Aziz
>> >
>> >
>> > ------------------------------------------------------------------------
>> > *From:* Spce-user [spce-user-bounces at lists.sipwise.com] on behalf of
>> > Raúl Alexis Betancor Santana [rabs at dimension-virtual.com]
>> > *Sent:* Friday, November 21, 2014 6:06 AM
>> > *To:* spce-user at lists.sipwise.com
>> > *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>> >
>> > Just to add ... that we are using SPCE since it's first versions ... and
>> > don't have that issue. With lot of asterisk customers with versions from
>> > Asterisk 1.2 to Asterisk 12 .
>> >
>> > As it seems that the register doesn't get auto-expired (I don't
>> > undestand why it hurts you that they are on the location table ... but
>> > that another thing), if you are experiencing 'registration lost' with
>> > Asterisk and SPCE ... 99.9% of the times it a fault on Asterisk or in a
>> > middle router that 'modify' the SIP request.
>> >
>> > Best and faster thing you could do to track the issue ... it to capture
>> > the traffic JUST on the Asterisk ... and on the SPCE and compare them,
>> > if you see any difference ... then you probably have a sip-alg-activated
>> > device on the middle of the path.
>> >
>> > If you don't have access to the Asterisk boxes ... just install one
>> > yourself for testing, it's easy and fast. ... Faster than trying that
>> > someneone give you the solution on a comunity list
>> >
>> > ------------------------------------------------------------------------
>> > *De: *"Daniel Grotti" <dgrotti at sipwise.com>
>> > *Para: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>, "Theo"
>> > <axessofficetheo at gmail.com>
>> > *CC: *spce-user at lists.sipwise.com
>> > *Enviados: *Viernes, 21 de Noviembre 2014 14:08:31
>> > *Asunto: *Re: [Spce-user] sip registration stuck 3.5.16
>> >
>> > Hi,
>> > why are you so sure ?
>> > Kamailio version is the same, so if there is an issue it's also in PRO.
>> > I opened the internal ticket # 0010303.
>> >
>> > We will update you soon.
>> >
>> > Daniel
>> >
>> >
>> >
>> > On 11/21/2014 02:54 PM, Aziz Palmer wrote:
>> >
>> >     Thank you Daniel!
>> >
>> >     quick question - i'm sure the customers that are using the pro
>> >     version aren't having this issue. Why is it happening on the CE
>> >     version? (I've spent so much time on it and i'm trying to more
>> >     understand it)
>> >
>> >     Thank you,
>> >     Aziz
>> >
>>  ------------------------------------------------------------------------
>> >     *From:* Daniel Grotti [dgrotti at sipwise.com]
>> >     *Sent:* Friday, November 21, 2014 1:17 AM
>> >     *To:* Aziz Palmer; Theo
>> >     *Cc:* spce-user at lists.sipwise.com
>> >     *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>> >
>> >     Aziz,
>> >     I was able to have a look at the issue, and I opened an internal
>> >     ticket about that.
>> >     We will have a look at this and let you know.
>> >
>> >     Daniel
>> >
>> >
>> >
>> >     On 11/19/2014 12:41 AM, Aziz Palmer wrote:
>> >
>> >         Theo,
>> >         can you send what you put in your sip trunk settings when you
>> >         connect to sipwise? (this part seems pretty straight forward but
>> >         would like to try someone else's settings.)
>> >
>> >         Thank you
>> >
>>  ------------------------------------------------------------------------
>> >         *From:* Theo [axessofficetheo at gmail.com]
>> >         *Sent:* Thursday, November 13, 2014 5:40 AM
>> >         *To:* Aziz Palmer
>> >         *Cc:* Andreas Granig; spce-user at lists.sipwise.com
>> >         *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>> >
>> >         Hi
>> >
>> >         The problem is on the asterisk side so they are the ones to fix
>> >         it (assuming that is indeed your problem). The "fix" on the spce
>> >         is merely a work around to not ban the user and accept the
>> >         registration.
>> >
>> >         On Thu, Nov 13, 2014 at 3:38 PM, Aziz Palmer
>> >         <Aziz.Palmer at airfiber.com <mailto:Aziz.Palmer at airfiber.com>>
>> wrote:
>> >
>> >             Thank you Theo!
>> >
>> >             but what i don't understand if this is the case why wasn't
>> >             fixed ?
>> >
>> >             what should i be doing instead when having users register to
>> >             avoid this issue?
>> >
>> >             Is this happening to you also? if so what did you do to fix
>> >             it? (follow the steps below?)
>> >
>> >             Thank you!
>> >
>> >
>> >
>>  ------------------------------------------------------------------------
>> >             *From:* Theo [axessofficetheo at gmail.com
>> >             <mailto:axessofficetheo at gmail.com>]
>> >             *Sent:* Thursday, November 13, 2014 5:30 AM
>> >             *To:* Aziz Palmer
>> >             *Cc:* Andreas Granig; spce-user at lists.sipwise.com
>> >             <mailto:spce-user at lists.sipwise.com>
>> >
>> >             *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>> >
>> >             Sorry I accidentally replied just to you rather than to the
>> >             list.:
>> >
>> >             Hi
>> >
>> >             This looks like the stale nonce issue which is an asterisk
>> >             problem. The workaround has been posted a few times - search
>> >             for stale nonce and I am sure you'll find it easily
>> >
>> >             Good luck
>> >
>> >
>> >
>> >
>> >
>> >
>> >             to Aziz
>> >
>> >             It would be this one:
>> >
>> >
>> http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html
>> >
>> >             On Thu, Nov 13, 2014 at 3:00 PM, Aziz Palmer
>> >             <Aziz.Palmer at airfiber.com <mailto:Aziz.Palmer at airfiber.com
>> >>
>> >             wrote:
>> >
>> >                 kamailio.location
>> >                 what command do I need to execute to provide this
>> >                 information?
>> >
>> >
>> >                 kamailio-proxy.log
>> >
>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22474]: NOTICE:
>> >                 <script>: Authentication failed, stale nonce -
>> >                 R=sip:sipwise.xyz..com
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22473]: NOTICE:
>> >                 <script>: New request on proxy - M=REGISTER
>> >                 R=sip:sipwise.xyz..com
>> >                 F=sip:master.sample.edge at sipwise.xyz..com
>> >                 T=sip:master.sample.edge at sipwise.xyz..com
>> >                 IP=104.34.42.10:5060 <http://104.34.42.10:5060>
>> >                 (127.0.0.1:5060 <http://127.0.0.1:5060>)
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22473]: WARNING:
>> >                 app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database
>> >                 connection. Reconnecting
>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22473]: NOTICE:
>> >                 <script>: Contacts successfully updated, expires in 120s
>> >                 - R=sip:sipwise.xyz..com
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >                 Nov 13 06:51:21 tx-portal-2 proxy[22480]: NOTICE:
>> >                 <script>: New request on proxy - M=REGISTER
>> >                 R=sip:sipwise.xyz..com
>> >                 F=sip:master.sample.edge at sipwise.xyz..com
>> >                 T=sip:master.sample.edge at sipwise.xyz..com
>> >                 IP=104.34.42.10:5060 <http://104.34.42.10:5060>
>> >                 (127.0.0.1:5060 <http://127.0.0.1:5060>)
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >                 Nov 13 06:51:21 tx-portal-2 proxy[22480]: WARNING:
>> >                 app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database
>> >                 connection. Reconnecting
>> >                 Nov 13 06:51:21 tx-portal-2 proxy[22480]: NOTICE:
>> >                 <script>: Contacts successfully updated, expires in 120s
>> >                 - R=sip:sipwise.xyz..com
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >                 Nov 13 06:53:06 tx-portal-2 proxy[22475]: NOTICE:
>> >                 <script>: New request on proxy - M=REGISTER
>> >                 R=sip:sipwise.xyz..com
>> >                 F=sip:master.sample.edge at sipwise.xyz..com
>> >                 T=sip:master.sample.edge at sipwise.xyz..com
>> >                 IP=104.34.42.10:5060 <http://104.34.42.10:5060>
>> >                 (127.0.0.1:5060 <http://127.0.0.1:5060>)
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >                 Nov 13 06:53:06 tx-portal-2 proxy[22475]: WARNING:
>> >                 app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database
>> >                 connection. Reconnecting
>> >                 Nov 13 06:53:06 tx-portal-2 proxy[22475]: NOTICE:
>> >                 <script>: Contacts successfully updated, expires in 120s
>> >                 - R=sip:sipwise.xyz..com
>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>> >
>> >
>> >
>> >
>> >                 what does this mean "WARNING: app_lua
>> >                 [app_lua_sr.c:100]: lua_sr_log(): lost database
>> >                 connection. Reconnecting"?
>> >
>> >
>> >
>> >                 ________________________________________
>> >                 From: Spce-user [spce-user-bounces at lists.sipwise.com
>> >                 <mailto:spce-user-bounces at lists.sipwise.com>] on behalf
>> >                 of Andreas Granig [agranig at sipwise.com
>> >                 <mailto:agranig at sipwise.com>]
>> >                 Sent: Thursday, November 13, 2014 1:26 AM
>> >                 To: spce-user at lists.sipwise.com
>> >                 <mailto:spce-user at lists.sipwise.com>
>> >                 Subject: Re: [Spce-user] sip registration stuck 3.5.16
>> >
>> >                 Hi,
>> >
>> >                 It's most likely not a bug of the system, rather than a
>> >                 problem with
>> >                 your clients registering on said system. I risk to say
>> >                 that because the
>> >                 registrar is based on Kamailio, which is serving dozens
>> >                 of millions of
>> >                 SIP devices out there, so it would be a huge surprise
>> >                 for it not to work
>> >                 correctly.
>> >
>> >                 The only way to find out what the REAL issue is for you
>> >                 to send an
>> >                 example entry in the kamailio.location table of the DB,
>> >                 along with a
>> >                 full network trace of this client trying to register on
>> >                 the system, and
>> >                 also the kamailio-proxy.log file.
>> >
>> >                 Andreas
>> >
>> >                 On 11/13/2014 06:47 AM, Aziz Palmer wrote:
>> >                 > thats not the issue - the problem is when you
>> >                 RE-register a sip trunk it
>> >                 > will stop updating sipwise. in order to fix that you
>> >                 need to manually go
>> >                 > into the subscriber and delete the registration. it
>> >                 will not delete but
>> >                 > instead a new registration will appear.
>> >                 >
>> >                 >
>> >                 > SPCE - are you aware of this bug (its a serous issue -
>> >                 since it gives
>> >                 > the admins a lot of manual work/tech support calls) I
>> >                 would like to put
>> >                 > this this into partial production but can't - please
>> help?
>> >                 >
>> >                 > Thanks!
>> >                 >
>> >
>>  ------------------------------------------------------------------------
>> >                 > *From:* Raúl Alexis Betancor Santana
>> >                 [rabs at dimension-virtual.com
>> >                 <mailto:rabs at dimension-virtual.com>]
>> >                 > *Sent:* Wednesday, November 12, 2014 1:54 PM
>> >                 > *To:* Aziz Palmer
>> >                 > *Subject:* Re: sip registration stuck 3.5.16
>> >                 >
>> >                 > 3600 secs ... 1 h ... it's default time on the
>> config.xml
>> >                 >  kamailio.proxy.default_expire option ... you could
>> >                 change it ... or set
>> >                 > it on the web interface at domain-level or user-level
>> >                 if you prefer, and
>> >                 > as far as you don't touched the .cfg's ... they
>> expire.
>> >                 >
>> >                 >
>> >
>>  ------------------------------------------------------------------------
>> >                 > *De: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
>> >                 > *Para: *"Raúl Alexis Betancor Santana"
>> >                 <rabs at dimension-virtual.com
>> >                 <mailto:rabs at dimension-virtual.com>>,
>> >                 > spce-user at lists.sipwise.com
>> >                 <mailto:spce-user at lists.sipwise.com>
>> >                 > *Enviados: *Miércoles, 12 de Noviembre 2014 21:17:53
>> >                 > *Asunto: *RE: sip registration stuck 3.5.16
>> >                 >
>> >                 > they are not auto-expiring (I wish they were)
>> >                 >
>> >                 > if they are - taking a extremely long time
>> >                 >
>> >
>>  ------------------------------------------------------------------------
>> >                 > *From:* Spce-user [
>> spce-user-bounces at lists.sipwise.com
>> >                 <mailto:spce-user-bounces at lists.sipwise.com>] on
>> behalf of
>> >                 > Raúl Alexis Betancor Santana
>> >                 [rabs at dimension-virtual.com
>> >                 <mailto:rabs at dimension-virtual.com>]
>> >                 > *Sent:* Wednesday, November 12, 2014 1:04 PM
>> >                 > *To:* spce-user at lists.sipwise.com
>> >                 <mailto:spce-user at lists.sipwise.com>
>> >                 > *Subject:* Re: [Spce-user] sip registration stuck
>> 3.5.16
>> >                 >
>> >                 >
>> >                 > Why did you whant to remove the old register? ...
>> >                 location entries
>> >                 > auto-expire, so you don't have to worry about them.
>> >                 >
>> >                 >
>> >
>>  ------------------------------------------------------------------------
>> >                 > *De: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
>> >                 > *Para: *spce-user at lists.sipwise.com
>> >                 <mailto:spce-user at lists.sipwise.com>
>> >                 > *Enviados: *Miércoles, 12 de Noviembre 2014 20:47:13
>> >                 > *Asunto: *[Spce-user] sip registration stuck 3.5.16
>> >                 >
>> >                 > I hate to ask again but this is turning into a real
>> >                 issue - the
>> >                 > "registered devices" are not automatically being
>> >                 removed and when trying
>> >                 > to manually delete them, nothing happens.
>> >                 >
>> >                 > Can i set a timer on how long these orphan registered
>> >                 devices stay part
>> >                 > of sipwise?
>> >                 >
>> >                 > how can i delete these devices without having to issue
>> >                 the below command
>> >                 > - I would like to delete specific devices and not all
>> >                 of them
>> >                 >
>> >                 > mysql kamailio -e "delete from location"
>> >                 > /etc/init.d/kamailio-proxy restart
>> >                 >
>> >                 >
>> >                 > Thanks again,
>> >                 > Aziz
>> >                 >
>> >                 >
>> >
>>  ------------------------------------------------------------------------
>> >                 > *From:* Spce-user [
>> spce-user-bounces at lists.sipwise.com
>> >                 <mailto:spce-user-bounces at lists.sipwise.com>] on
>> behalf of
>> >                 > Aziz Palmer [Aziz.Palmer at AirFIBER.com]
>> >                 > *Sent:* Tuesday, November 11, 2014 12:15 PM
>> >                 > *To:* spce-user at lists.sipwise.com
>> >                 <mailto:spce-user at lists.sipwise.com>
>> >                 > *Subject:* [Spce-user] sip registration stuck 5.3.16
>> >                 >
>> >                 > Hello SPCE Team,
>> >                 > here is what appears to be a bug
>> >                 >
>> >                 > I enter sip registration settings into asterisk,
>> >                 registers fine with
>> >                 > sipwise. Then I make a change within the sip trunk
>> >                 settings of asterisk
>> >                 > and apply the new settings. Then previous sip
>> >                 registration gets stuck;
>> >                 > meaning within sipwise 2 registrations appear (old &
>> >                 new). When i try to
>> >                 > delete the old one, it stays stuck. The only way i
>> >                 discovered to be able
>> >                 > to remove the old registration is by issuing this
>> >                 command, then i can
>> >                 > delete the registration.
>> >                 >
>> >                 > /etc/init.d/kamailio-proxy restart
>> >                 >
>> >                 > what additional information can i provide to have your
>> >                 team troubleshoot
>> >                 > this issue?
>> >                 >
>> >                 > Thank you,
>> >                 > Anees
>> >                 >
>> >                 > _______________________________________________
>> >                 > Spce-user mailing list
>> >                 > Spce-user at lists.sipwise.com
>> >                 <mailto:Spce-user at lists.sipwise.com>
>> >                 > https://lists.sipwise.com/listinfo/spce-user
>> >                 >
>> >                 >
>> >                 >
>> >                 >
>> >                 > _______________________________________________
>> >                 > Spce-user mailing list
>> >                 > Spce-user at lists.sipwise.com
>> >                 <mailto:Spce-user at lists.sipwise.com>
>> >                 > https://lists.sipwise.com/listinfo/spce-user
>> >                 >
>> >                 _______________________________________________
>> >                 Spce-user mailing list
>> >                 Spce-user at lists.sipwise.com
>> >                 <mailto:Spce-user at lists.sipwise.com>
>> >                 https://lists.sipwise.com/listinfo/spce-user
>> >                 _______________________________________________
>> >                 Spce-user mailing list
>> >                 Spce-user at lists.sipwise.com
>> >                 <mailto:Spce-user at lists.sipwise.com>
>> >                 https://lists.sipwise.com/listinfo/spce-user
>> >
>> >
>> >
>> >
>> >
>> >         _______________________________________________
>> >         Spce-user mailing list
>> >         Spce-user at lists.sipwise.com
>> >         https://lists.sipwise.com/listinfo/spce-user
>> >
>> >
>> >
>> >
>> > _______________________________________________
>> > Spce-user mailing list
>> > Spce-user at lists.sipwise.com
>> > https://lists.sipwise.com/listinfo/spce-user
>> >
>> >
>> >
>> >
>> > _______________________________________________
>> > Spce-user mailing list
>> > Spce-user at lists.sipwise.com
>> > https://lists.sipwise.com/listinfo/spce-user
>> >
>> _______________________________________________
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com
>> https://lists.sipwise.com/listinfo/spce-user
>>
>
>
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