[Spce-user] sip registration stuck 3.5.16

Theo axessofficetheo at gmail.com
Fri Nov 21 12:04:25 EST 2014


Hi

I agree that it doesn't hurt and has no adverse effects, but now that we
are onto this I would love to get it sorted. While we haven't use the
customer portal extensively at all, I can see the scenario of receiving a
call in the middle of the night "we have 15 users connected but I only have
one phone"

I have enabled the logging in mysql but am not sure what to look for now. I
see things being updated, and I see some being deleted. But because this is
quite intermittent and only some seem to get stuck I am not sure how to
replicate this. It mostly works fine and then every now and then one gets
stuck and just remains there.

On Fri, Nov 21, 2014 at 5:43 PM, Raúl Alexis Betancor Santana <
rabs at dimension-virtual.com> wrote:

> Expired registers (or even duplicated ones) ... as opposite as Aziz thinks
> ... doesn't hurt the system ... it's only a matter of wasting DB space and
> loading time of kamailio-proxy, no more.
>
> ------------------------------
> *De: *"Theo" <axessofficetheo at gmail.com>
> *Para: *"Raúl Alexis Betancor Santana" <rabs at dimension-virtual.com>
> *CC: *spce-user at lists.sipwise.com
> *Enviados: *Viernes, 21 de Noviembre 2014 15:51:10
>
> *Asunto: *Re: [Spce-user] sip registration stuck 3.5.16
>
> I am very happy to accept there is something wrong with install(s) - just
> haven't really had any other issues.... I will do as you say and see if I
> can get any further with this. No IP address was changed on the box - and
> as I said all appears to be running fine.
>
> Aziz - I have a feeling your thread is being hi-jacked a little here?
>
> On Fri, Nov 21, 2014 at 5:28 PM, Raúl Alexis Betancor Santana <
> rabs at dimension-virtual.com> wrote:
>
>> I'm sure ... 100% sure ... that you have DB issues between kamailio-proxy
>> and mysql, or directly mysql issues ... I suggest you to activate sql
>> statement log on mysql, and wait 60s ... you should see the statement from
>> the kamailio-proxy thread that will erase the expired registrations, and
>> then you will be able to trace the problem.
>>
>> ------------------------------
>> *De: *"Theo" <axessofficetheo at gmail.com>
>> *Para: *"Andreas Granig" <agranig at sipwise.com>
>> *CC: *spce-user at lists.sipwise.com
>> *Enviados: *Viernes, 21 de Noviembre 2014 15:23:06
>> *Asunto: *Re: [Spce-user] sip registration stuck 3.5.16
>>
>>
>> here is a nice example - you will see those are long expired:
>>
>>
>>    - User Agent:
>>    A510IP/42.075.00.000.000
>>    Contact
>>    sip:tamasha1 at 192.168.10.205:5060
>>    NAT
>>    yes
>>    Expires
>>    2014-11-21 17:40:45
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=193647>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2048;line=0g558d01
>>    NAT
>>    yes
>>    Expires
>>    2014-06-05 15:15:59
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=108246>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2048;line=o7qm8al6
>>    NAT
>>    yes
>>    Expires
>>    2014-07-28 17:22:25
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=131144>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2048;line=sjs2oc9h
>>    NAT
>>    yes
>>    Expires
>>    2014-11-21 18:24:43
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=193646>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2056;line=zx2nckqz
>>    NAT
>>    yes
>>    Expires
>>    2014-10-10 14:01:27
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=164424>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2068;line=zaul2pu8
>>    NAT
>>    yes
>>    Expires
>>    2014-09-23 09:28:59
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=153669>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2075;line=q7mer4r4
>>    NAT
>>    yes
>>    Expires
>>    2014-11-19 11:04:58
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=171698>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2094;line=y734quc2
>>    NAT
>>    yes
>>    Expires
>>    2014-10-02 14:41:07
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=161033>
>>    - User Agent:
>>    snom300/8.4.35
>>    Contact
>>    sip:tamasha1 at 192.168.10.224:2106;line=bb7gge3q
>>    NAT
>>    yes
>>    Expires
>>    2014-09-10 09:18:30
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=146210>
>>    - User Agent:
>>    snom300/8.7.3.19
>>    Contact
>>    sip:tamasha1 at 192.168.10.230:2048;line=degxi5oh
>>    NAT
>>    yes
>>    Expires
>>    2014-11-21 17:38:40
>>    Expire Now
>>    <https://196.41.123.113:1443/subscriber/expire?subscriber_id=302&contact_id=193658>
>>    - User Agent:
>>    snom300/8.7.3.19
>>    Contact
>>    sip:tamasha1 at 192.168.10.230:2048;line=nuporyrn
>>    NAT
>>    yes
>>    Expires
>>    2014-10-16 10:48:20
>>
>>
>> On Fri, Nov 21, 2014 at 5:10 PM, Andreas Granig <agranig at sipwise.com>
>> wrote:
>>
>>> Just to add my 2 cents:
>>>
>>> The proxy (kamailio) uses in-memory caching for registrations and writes
>>> them back to DB. The panel displays the registrations from the DB.
>>>
>>> Now if you delete something from the DB, it's not reflected in the
>>> proxy, because it still will be in the cache. So what we're doing is to
>>> delete a registration from the cache (by telling the proxy to purge it),
>>> and the proxy will propagate it down to the DB.
>>>
>>> The same happens if the proxy detects that a registration has expired.
>>> It will delete it from the cache and propagate the deletion down to the
>>> DB.
>>>
>>> Now here is where it's getting interesting: if the registration is no
>>> longer in the cache (for whatever reason) and it still is in the DB (for
>>> whatever else reason), you see it in the panel and can click on the
>>> delete button, but as the deletion request is sent to the proxy, it will
>>> just do nothing because it doesn't have it in the cache, so it will
>>> still persist in the DB.
>>>
>>> This scenario should never happen (famous last words), so to
>>> troubleshoot it, you'd need to dump the registrations from the cache
>>> using "ngcp-sercmd proxy ul.dump" and check the count (see
>>> "Stats"->"Records") and compare it to the db by doing "mysql kamailio -e
>>> "select id, username, domain, expires from location".
>>>
>>> Take into account that the cache count can/will potentially be lower
>>> than the db count because the proxy batches deletion in a separate
>>> process, which is executed every 60 sec. So to fetch the "real" expired
>>> registrations, do this: "mysql kamailio -e "select id, username, domain,
>>> expires from location where expires < date_sub(now(), interval 90
>>> second)"
>>>
>>> So this will give you a representation of your current state. Note that
>>> if a registration is not in the cache but only in the DB, it's not a
>>> real operational issue, because the proxy will not know about it.
>>>
>>> It still doesn't answer the question how this can even happen, so you
>>> need to provide a full trace ("tcpdump -i any -s 0 -w /tmp/reg.pcap port
>>> 5060") of a complete cycle (fresh registration and subsequent
>>> registrations, which will then cause the issue you described), along
>>> with the full kamailio-proxy.log, so we can check for errors etc. Also
>>> provide the output of "ngcp-sercmd proxy ul.dump" and "mysql kamailio -e
>>> "select id, username, domain, expires from location" along with the
>>> timestamps when you executed those commands.
>>>
>>> Andreas
>>>
>>> On 11/21/2014 03:41 PM, Raúl Alexis Betancor Santana wrote:
>>> >
>>> > Helo Aziz ... let's talk about ...
>>> >
>>> > 1- Doesn't matter ... if you have more than one register for the same
>>> > user, the only thing that happens it's that on an outbound request to
>>> > that subscriber, SPCE will launch 2 branches ... one will fail and the
>>> > other one will sucess. No big deal at all.
>>> > 2- That should not happens ... as expired registration should be
>>> > auto-erased. Have you installed the system from 0 ? .. or did you
>>> > upgrade from older version?
>>> > 3- That sounds as an upgrades SPCE version that didn't complete the
>>> upgrade.
>>> >
>>> >
>>> >
>>> ------------------------------------------------------------------------
>>> > *De: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
>>> > *Para: *"Raúl Alexis Betancor Santana" <rabs at dimension-virtual.com>,
>>> > spce-user at lists.sipwise.com
>>> > *Enviados: *Viernes, 21 de Noviembre 2014 14:31:25
>>> > *Asunto: *RE: sip registration stuck 3.5.16
>>> >
>>> > Thank you Raul for your input and suggestions. Not to get into a long
>>> > discussion but I at first didn't think it was a big deal until the
>>> > following accours
>>> > 1. the network environment at subscriber changes (change of IP) -
>>> > asterisk registers and now you have 2 active registrations in the db.
>>> > 2. Customers logging into the user portal and see the expired time
>>> stamp
>>> > 3. Deleting the registration in the UI will not completely delete it in
>>> > the db but add a second and third and so on registration.
>>> >
>>> > all my test was with public IPs i've even tested it while both asterisk
>>> > and sipwise was connected to the same switch both in a virtual and hard
>>> > environment
>>> >
>>> > Thank you again Raul but before placing into production it's absolutely
>>> > imperative that the basic functionality work properly - register and
>>> > register.
>>> >
>>> > Warmest Regards,
>>> > Aziz
>>> >
>>> >
>>> >
>>> ------------------------------------------------------------------------
>>> > *From:* Spce-user [spce-user-bounces at lists.sipwise.com] on behalf of
>>> > Raúl Alexis Betancor Santana [rabs at dimension-virtual.com]
>>> > *Sent:* Friday, November 21, 2014 6:06 AM
>>> > *To:* spce-user at lists.sipwise.com
>>> > *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>>> >
>>> > Just to add ... that we are using SPCE since it's first versions ...
>>> and
>>> > don't have that issue. With lot of asterisk customers with versions
>>> from
>>> > Asterisk 1.2 to Asterisk 12 .
>>> >
>>> > As it seems that the register doesn't get auto-expired (I don't
>>> > undestand why it hurts you that they are on the location table ... but
>>> > that another thing), if you are experiencing 'registration lost' with
>>> > Asterisk and SPCE ... 99.9% of the times it a fault on Asterisk or in a
>>> > middle router that 'modify' the SIP request.
>>> >
>>> > Best and faster thing you could do to track the issue ... it to capture
>>> > the traffic JUST on the Asterisk ... and on the SPCE and compare them,
>>> > if you see any difference ... then you probably have a
>>> sip-alg-activated
>>> > device on the middle of the path.
>>> >
>>> > If you don't have access to the Asterisk boxes ... just install one
>>> > yourself for testing, it's easy and fast. ... Faster than trying that
>>> > someneone give you the solution on a comunity list
>>> >
>>> >
>>> ------------------------------------------------------------------------
>>> > *De: *"Daniel Grotti" <dgrotti at sipwise.com>
>>> > *Para: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>, "Theo"
>>> > <axessofficetheo at gmail.com>
>>> > *CC: *spce-user at lists.sipwise.com
>>> > *Enviados: *Viernes, 21 de Noviembre 2014 14:08:31
>>> > *Asunto: *Re: [Spce-user] sip registration stuck 3.5.16
>>> >
>>> > Hi,
>>> > why are you so sure ?
>>> > Kamailio version is the same, so if there is an issue it's also in PRO.
>>> > I opened the internal ticket # 0010303.
>>> >
>>> > We will update you soon.
>>> >
>>> > Daniel
>>> >
>>> >
>>> >
>>> > On 11/21/2014 02:54 PM, Aziz Palmer wrote:
>>> >
>>> >     Thank you Daniel!
>>> >
>>> >     quick question - i'm sure the customers that are using the pro
>>> >     version aren't having this issue. Why is it happening on the CE
>>> >     version? (I've spent so much time on it and i'm trying to more
>>> >     understand it)
>>> >
>>> >     Thank you,
>>> >     Aziz
>>> >
>>>  ------------------------------------------------------------------------
>>> >     *From:* Daniel Grotti [dgrotti at sipwise.com]
>>> >     *Sent:* Friday, November 21, 2014 1:17 AM
>>> >     *To:* Aziz Palmer; Theo
>>> >     *Cc:* spce-user at lists.sipwise.com
>>> >     *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>>> >
>>> >     Aziz,
>>> >     I was able to have a look at the issue, and I opened an internal
>>> >     ticket about that.
>>> >     We will have a look at this and let you know.
>>> >
>>> >     Daniel
>>> >
>>> >
>>> >
>>> >     On 11/19/2014 12:41 AM, Aziz Palmer wrote:
>>> >
>>> >         Theo,
>>> >         can you send what you put in your sip trunk settings when you
>>> >         connect to sipwise? (this part seems pretty straight forward
>>> but
>>> >         would like to try someone else's settings.)
>>> >
>>> >         Thank you
>>> >
>>>  ------------------------------------------------------------------------
>>> >         *From:* Theo [axessofficetheo at gmail.com]
>>> >         *Sent:* Thursday, November 13, 2014 5:40 AM
>>> >         *To:* Aziz Palmer
>>> >         *Cc:* Andreas Granig; spce-user at lists.sipwise.com
>>> >         *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>>> >
>>> >         Hi
>>> >
>>> >         The problem is on the asterisk side so they are the ones to fix
>>> >         it (assuming that is indeed your problem). The "fix" on the
>>> spce
>>> >         is merely a work around to not ban the user and accept the
>>> >         registration.
>>> >
>>> >         On Thu, Nov 13, 2014 at 3:38 PM, Aziz Palmer
>>> >         <Aziz.Palmer at airfiber.com <mailto:Aziz.Palmer at airfiber.com>>
>>> wrote:
>>> >
>>> >             Thank you Theo!
>>> >
>>> >             but what i don't understand if this is the case why wasn't
>>> >             fixed ?
>>> >
>>> >             what should i be doing instead when having users register
>>> to
>>> >             avoid this issue?
>>> >
>>> >             Is this happening to you also? if so what did you do to fix
>>> >             it? (follow the steps below?)
>>> >
>>> >             Thank you!
>>> >
>>> >
>>> >
>>>  ------------------------------------------------------------------------
>>> >             *From:* Theo [axessofficetheo at gmail.com
>>> >             <mailto:axessofficetheo at gmail.com>]
>>> >             *Sent:* Thursday, November 13, 2014 5:30 AM
>>> >             *To:* Aziz Palmer
>>> >             *Cc:* Andreas Granig; spce-user at lists.sipwise.com
>>> >             <mailto:spce-user at lists.sipwise.com>
>>> >
>>> >             *Subject:* Re: [Spce-user] sip registration stuck 3.5.16
>>> >
>>> >             Sorry I accidentally replied just to you rather than to the
>>> >             list.:
>>> >
>>> >             Hi
>>> >
>>> >             This looks like the stale nonce issue which is an asterisk
>>> >             problem. The workaround has been posted a few times -
>>> search
>>> >             for stale nonce and I am sure you'll find it easily
>>> >
>>> >             Good luck
>>> >
>>> >
>>> >
>>> >
>>> >
>>> >
>>> >             to Aziz
>>> >
>>> >             It would be this one:
>>> >
>>> >
>>> http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html
>>> >
>>> >             On Thu, Nov 13, 2014 at 3:00 PM, Aziz Palmer
>>> >             <Aziz.Palmer at airfiber.com <mailto:Aziz.Palmer at airfiber.com
>>> >>
>>> >             wrote:
>>> >
>>> >                 kamailio.location
>>> >                 what command do I need to execute to provide this
>>> >                 information?
>>> >
>>> >
>>> >                 kamailio-proxy.log
>>> >
>>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22474]: NOTICE:
>>> >                 <script>: Authentication failed, stale nonce -
>>> >                 R=sip:sipwise.xyz..com
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22473]: NOTICE:
>>> >                 <script>: New request on proxy - M=REGISTER
>>> >                 R=sip:sipwise.xyz..com
>>> >                 F=sip:master.sample.edge at sipwise.xyz..com
>>> >                 T=sip:master.sample.edge at sipwise.xyz..com
>>> >                 IP=104.34.42.10:5060 <http://104.34.42.10:5060>
>>> >                 (127.0.0.1:5060 <http://127.0.0.1:5060>)
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22473]: WARNING:
>>> >                 app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database
>>> >                 connection. Reconnecting
>>> >                 Nov 13 06:49:36 tx-portal-2 proxy[22473]: NOTICE:
>>> >                 <script>: Contacts successfully updated, expires in
>>> 120s
>>> >                 - R=sip:sipwise.xyz..com
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >                 Nov 13 06:51:21 tx-portal-2 proxy[22480]: NOTICE:
>>> >                 <script>: New request on proxy - M=REGISTER
>>> >                 R=sip:sipwise.xyz..com
>>> >                 F=sip:master.sample.edge at sipwise.xyz..com
>>> >                 T=sip:master.sample.edge at sipwise.xyz..com
>>> >                 IP=104.34.42.10:5060 <http://104.34.42.10:5060>
>>> >                 (127.0.0.1:5060 <http://127.0.0.1:5060>)
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >                 Nov 13 06:51:21 tx-portal-2 proxy[22480]: WARNING:
>>> >                 app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database
>>> >                 connection. Reconnecting
>>> >                 Nov 13 06:51:21 tx-portal-2 proxy[22480]: NOTICE:
>>> >                 <script>: Contacts successfully updated, expires in
>>> 120s
>>> >                 - R=sip:sipwise.xyz..com
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >                 Nov 13 06:53:06 tx-portal-2 proxy[22475]: NOTICE:
>>> >                 <script>: New request on proxy - M=REGISTER
>>> >                 R=sip:sipwise.xyz..com
>>> >                 F=sip:master.sample.edge at sipwise.xyz..com
>>> >                 T=sip:master.sample.edge at sipwise.xyz..com
>>> >                 IP=104.34.42.10:5060 <http://104.34.42.10:5060>
>>> >                 (127.0.0.1:5060 <http://127.0.0.1:5060>)
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >                 Nov 13 06:53:06 tx-portal-2 proxy[22475]: WARNING:
>>> >                 app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database
>>> >                 connection. Reconnecting
>>> >                 Nov 13 06:53:06 tx-portal-2 proxy[22475]: NOTICE:
>>> >                 <script>: Contacts successfully updated, expires in
>>> 120s
>>> >                 - R=sip:sipwise.xyz..com
>>> >                 ID=7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10
>>> >                 <mailto:7233034d51f47c1a7ca56eb2353030ae at 104.34.42.10>
>>> >
>>> >
>>> >
>>> >
>>> >                 what does this mean "WARNING: app_lua
>>> >                 [app_lua_sr.c:100]: lua_sr_log(): lost database
>>> >                 connection. Reconnecting"?
>>> >
>>> >
>>> >
>>> >                 ________________________________________
>>> >                 From: Spce-user [spce-user-bounces at lists.sipwise.com
>>> >                 <mailto:spce-user-bounces at lists.sipwise.com>] on
>>> behalf
>>> >                 of Andreas Granig [agranig at sipwise.com
>>> >                 <mailto:agranig at sipwise.com>]
>>> >                 Sent: Thursday, November 13, 2014 1:26 AM
>>> >                 To: spce-user at lists.sipwise.com
>>> >                 <mailto:spce-user at lists.sipwise.com>
>>> >                 Subject: Re: [Spce-user] sip registration stuck 3.5.16
>>> >
>>> >                 Hi,
>>> >
>>> >                 It's most likely not a bug of the system, rather than a
>>> >                 problem with
>>> >                 your clients registering on said system. I risk to say
>>> >                 that because the
>>> >                 registrar is based on Kamailio, which is serving dozens
>>> >                 of millions of
>>> >                 SIP devices out there, so it would be a huge surprise
>>> >                 for it not to work
>>> >                 correctly.
>>> >
>>> >                 The only way to find out what the REAL issue is for you
>>> >                 to send an
>>> >                 example entry in the kamailio.location table of the DB,
>>> >                 along with a
>>> >                 full network trace of this client trying to register on
>>> >                 the system, and
>>> >                 also the kamailio-proxy.log file.
>>> >
>>> >                 Andreas
>>> >
>>> >                 On 11/13/2014 06:47 AM, Aziz Palmer wrote:
>>> >                 > thats not the issue - the problem is when you
>>> >                 RE-register a sip trunk it
>>> >                 > will stop updating sipwise. in order to fix that you
>>> >                 need to manually go
>>> >                 > into the subscriber and delete the registration. it
>>> >                 will not delete but
>>> >                 > instead a new registration will appear.
>>> >                 >
>>> >                 >
>>> >                 > SPCE - are you aware of this bug (its a serous issue
>>> -
>>> >                 since it gives
>>> >                 > the admins a lot of manual work/tech support calls) I
>>> >                 would like to put
>>> >                 > this this into partial production but can't - please
>>> help?
>>> >                 >
>>> >                 > Thanks!
>>> >                 >
>>> >
>>>  ------------------------------------------------------------------------
>>> >                 > *From:* Raúl Alexis Betancor Santana
>>> >                 [rabs at dimension-virtual.com
>>> >                 <mailto:rabs at dimension-virtual.com>]
>>> >                 > *Sent:* Wednesday, November 12, 2014 1:54 PM
>>> >                 > *To:* Aziz Palmer
>>> >                 > *Subject:* Re: sip registration stuck 3.5.16
>>> >                 >
>>> >                 > 3600 secs ... 1 h ... it's default time on the
>>> config.xml
>>> >                 >  kamailio.proxy.default_expire option ... you could
>>> >                 change it ... or set
>>> >                 > it on the web interface at domain-level or user-level
>>> >                 if you prefer, and
>>> >                 > as far as you don't touched the .cfg's ... they
>>> expire.
>>> >                 >
>>> >                 >
>>> >
>>>  ------------------------------------------------------------------------
>>> >                 > *De: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
>>> >                 > *Para: *"Raúl Alexis Betancor Santana"
>>> >                 <rabs at dimension-virtual.com
>>> >                 <mailto:rabs at dimension-virtual.com>>,
>>> >                 > spce-user at lists.sipwise.com
>>> >                 <mailto:spce-user at lists.sipwise.com>
>>> >                 > *Enviados: *Miércoles, 12 de Noviembre 2014 21:17:53
>>> >                 > *Asunto: *RE: sip registration stuck 3.5.16
>>> >                 >
>>> >                 > they are not auto-expiring (I wish they were)
>>> >                 >
>>> >                 > if they are - taking a extremely long time
>>> >                 >
>>> >
>>>  ------------------------------------------------------------------------
>>> >                 > *From:* Spce-user [
>>> spce-user-bounces at lists.sipwise.com
>>> >                 <mailto:spce-user-bounces at lists.sipwise.com>] on
>>> behalf of
>>> >                 > Raúl Alexis Betancor Santana
>>> >                 [rabs at dimension-virtual.com
>>> >                 <mailto:rabs at dimension-virtual.com>]
>>> >                 > *Sent:* Wednesday, November 12, 2014 1:04 PM
>>> >                 > *To:* spce-user at lists.sipwise.com
>>> >                 <mailto:spce-user at lists.sipwise.com>
>>> >                 > *Subject:* Re: [Spce-user] sip registration stuck
>>> 3.5.16
>>> >                 >
>>> >                 >
>>> >                 > Why did you whant to remove the old register? ...
>>> >                 location entries
>>> >                 > auto-expire, so you don't have to worry about them.
>>> >                 >
>>> >                 >
>>> >
>>>  ------------------------------------------------------------------------
>>> >                 > *De: *"Aziz Palmer" <Aziz.Palmer at AirFIBER.com>
>>> >                 > *Para: *spce-user at lists.sipwise.com
>>> >                 <mailto:spce-user at lists.sipwise.com>
>>> >                 > *Enviados: *Miércoles, 12 de Noviembre 2014 20:47:13
>>> >                 > *Asunto: *[Spce-user] sip registration stuck 3.5.16
>>> >                 >
>>> >                 > I hate to ask again but this is turning into a real
>>> >                 issue - the
>>> >                 > "registered devices" are not automatically being
>>> >                 removed and when trying
>>> >                 > to manually delete them, nothing happens.
>>> >                 >
>>> >                 > Can i set a timer on how long these orphan registered
>>> >                 devices stay part
>>> >                 > of sipwise?
>>> >                 >
>>> >                 > how can i delete these devices without having to
>>> issue
>>> >                 the below command
>>> >                 > - I would like to delete specific devices and not all
>>> >                 of them
>>> >                 >
>>> >                 > mysql kamailio -e "delete from location"
>>> >                 > /etc/init.d/kamailio-proxy restart
>>> >                 >
>>> >                 >
>>> >                 > Thanks again,
>>> >                 > Aziz
>>> >                 >
>>> >                 >
>>> >
>>>  ------------------------------------------------------------------------
>>> >                 > *From:* Spce-user [
>>> spce-user-bounces at lists.sipwise.com
>>> >                 <mailto:spce-user-bounces at lists.sipwise.com>] on
>>> behalf of
>>> >                 > Aziz Palmer [Aziz.Palmer at AirFIBER.com]
>>> >                 > *Sent:* Tuesday, November 11, 2014 12:15 PM
>>> >                 > *To:* spce-user at lists.sipwise.com
>>> >                 <mailto:spce-user at lists.sipwise.com>
>>> >                 > *Subject:* [Spce-user] sip registration stuck 5.3.16
>>> >                 >
>>> >                 > Hello SPCE Team,
>>> >                 > here is what appears to be a bug
>>> >                 >
>>> >                 > I enter sip registration settings into asterisk,
>>> >                 registers fine with
>>> >                 > sipwise. Then I make a change within the sip trunk
>>> >                 settings of asterisk
>>> >                 > and apply the new settings. Then previous sip
>>> >                 registration gets stuck;
>>> >                 > meaning within sipwise 2 registrations appear (old &
>>> >                 new). When i try to
>>> >                 > delete the old one, it stays stuck. The only way i
>>> >                 discovered to be able
>>> >                 > to remove the old registration is by issuing this
>>> >                 command, then i can
>>> >                 > delete the registration.
>>> >                 >
>>> >                 > /etc/init.d/kamailio-proxy restart
>>> >                 >
>>> >                 > what additional information can i provide to have
>>> your
>>> >                 team troubleshoot
>>> >                 > this issue?
>>> >                 >
>>> >                 > Thank you,
>>> >                 > Anees
>>> >                 >
>>> >                 > _______________________________________________
>>> >                 > Spce-user mailing list
>>> >                 > Spce-user at lists.sipwise.com
>>> >                 <mailto:Spce-user at lists.sipwise.com>
>>> >                 > https://lists.sipwise.com/listinfo/spce-user
>>> >                 >
>>> >                 >
>>> >                 >
>>> >                 >
>>> >                 > _______________________________________________
>>> >                 > Spce-user mailing list
>>> >                 > Spce-user at lists.sipwise.com
>>> >                 <mailto:Spce-user at lists.sipwise.com>
>>> >                 > https://lists.sipwise.com/listinfo/spce-user
>>> >                 >
>>> >                 _______________________________________________
>>> >                 Spce-user mailing list
>>> >                 Spce-user at lists.sipwise.com
>>> >                 <mailto:Spce-user at lists.sipwise.com>
>>> >                 https://lists.sipwise.com/listinfo/spce-user
>>> >                 _______________________________________________
>>> >                 Spce-user mailing list
>>> >                 Spce-user at lists.sipwise.com
>>> >                 <mailto:Spce-user at lists.sipwise.com>
>>> >                 https://lists.sipwise.com/listinfo/spce-user
>>> >
>>> >
>>> >
>>> >
>>> >
>>> >         _______________________________________________
>>> >         Spce-user mailing list
>>> >         Spce-user at lists.sipwise.com
>>> >         https://lists.sipwise.com/listinfo/spce-user
>>> >
>>> >
>>> >
>>> >
>>> > _______________________________________________
>>> > Spce-user mailing list
>>> > Spce-user at lists.sipwise.com
>>> > https://lists.sipwise.com/listinfo/spce-user
>>> >
>>> >
>>> >
>>> >
>>> > _______________________________________________
>>> > Spce-user mailing list
>>> > Spce-user at lists.sipwise.com
>>> > https://lists.sipwise.com/listinfo/spce-user
>>> >
>>> _______________________________________________
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com
>>> https://lists.sipwise.com/listinfo/spce-user
>>>
>>
>>
>> _______________________________________________
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com
>> https://lists.sipwise.com/listinfo/spce-user
>>
>>
>> _______________________________________________
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com
>> https://lists.sipwise.com/listinfo/spce-user
>>
>>
>
>
> _______________________________________________
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> https://lists.sipwise.com/listinfo/spce-user
>
>
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