[Spce-user] Help with in/out Trunks

Lorenzo Mangani lorenzo.mangani at gmail.com
Tue Aug 25 15:50:52 EDT 2015

Hi Anthony,

Did you add any rules (or a catch-all empty rule) to the peers in order for
them to be selected for usage by the system for subscribers?
You also need to normalize the formats in/out to your peers according to
theirs specs using the rewrite rules and also normalize the inbound traffic
to e164 in order to correctly match users on your switch (this is why you
are probably also missing inbound I guess) - the Handbook covers both
topics quite extensively, did you consult it during your attempts?

Last but not least, NGCP logs should be your best friends - this applies to
every single case ;)

Hope this helps,


Lorenzo Mangani

Desk: +31 20 8080468 / +1 202-632-7227
Mobile: +31 6 4603-2730

QXIP BV - Capture Engineering
Amsterdam, The Netherlands
get at pcapture.com

On Tue, Apr 14, 2015 at 9:30 PM, Anthony Manzella <anthony at zellatech.com>

> I'm having trouble with using my providers SIP trunks. I need to be able
> to add all of the trunks that I purchase to my sipwise. From there I create
> a customer and assign them a SIP account and how many trunks they are
> allowed to use. I am basically acting as the middle man and switch. My
> problem is, none of my calls are going out of my trunks nor coming in. What
> am I doing wrong? I am testing with a softphone and it shows connected to
> my sipwise, but when trying to dialout it just says call failed and when I
> try to call the phone number from my cell phone, it fails.
> Thanks,
> Anthony
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