[Spce-user] sipwise stopped billing unexpectedly

Greg Lipschitz Greg at thesummitgroup.com.au
Thu Aug 27 04:57:25 EDT 2015

Check that rate-o-mat is not throwing errors.

Tail the log, restart the service. You will see an error in the log if it's hitting a record it cannot rate.

If it hits a record it cannot rate it will wait until you have a rule to bill correctly then continue.


Greg Lipschitz | Director | The Summit Group

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On Thu, Aug 27, 2015 at 1:15 AM -0700, "Alessandro Bolletta" <alessandro at mediaspot.net<mailto:alessandro at mediaspot.net>> wrote:


I’m testing Sipwise CE in my production network by these 2 months and it worked well since now. Today we checked the billing on the Subscribers’ call log, and we saw that calls are not billed at all since yesterday.

So, we see calls on the log, we can also see their length, but Source Cust Cost is 0.00000 in every call.

Why do you think it could happen? Is also there a why to make sipwise bill that calls with a sort of script?

Alessandro Bolletta
Mediaspot Srl

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