[Spce-user] sipwise stopped billing unexpectedly

Greg Lipschitz Greg at thesummitgroup.com.au
Thu Aug 27 04:57:25 EDT 2015


Check that rate-o-mat is not throwing errors.

Tail the log, restart the service. You will see an error in the log if it's hitting a record it cannot rate.

If it hits a record it cannot rate it will wait until you have a rule to bill correctly then continue.

Greg








Greg Lipschitz | Director | The Summit Group

E: Greg at thesummitgroup.com.au<mailto:Greg at thesummitgroup.com.au> | W: www.thesummitgroup.com.au<http://www.thesummitgroup.com.au>

The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn  VIC  3130
The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown  DE 19709
Postal:      P.O. Box 3225, Doncaster East  VIC  3109



Follow us on Facebook<http://www.facebook.com/thesummitgroup/> | LinkedIn<http://www.linkedin.com/company/1942329> | Twitter<http://twitter.com/summitgroupau/>

On Thu, Aug 27, 2015 at 1:15 AM -0700, "Alessandro Bolletta" <alessandro at mediaspot.net<mailto:alessandro at mediaspot.net>> wrote:

Hi,

I’m testing Sipwise CE in my production network by these 2 months and it worked well since now. Today we checked the billing on the Subscribers’ call log, and we saw that calls are not billed at all since yesterday.

So, we see calls on the log, we can also see their length, but Source Cust Cost is 0.00000 in every call.

Why do you think it could happen? Is also there a why to make sipwise bill that calls with a sort of script?

--
Alessandro Bolletta
Mediaspot Srl





-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/attachments/20150827/648a2c42/attachment-0001.html>


More information about the Spce-user mailing list