[Spce-user] timeout in creating a bill
ipeshinskaya at sipwise.com
Mon Mar 2 08:14:21 EST 2015
For 3.4.2 ngcp info was logged into oss.log, which you cited in your
first letter. Can I get records from the log related to the time of the
error occurrence? Possible there are logged /invoice/create POST
What is expected number of the calls in this invoice?
Thanks in advance.
On 02.03.2015 Monday 14:59, fry wrote:
> HI Irina,
> well, i still guess it's a time-out problem because of a lot of
> entries in the database.. last month a got the same error once, and
> then i tried it another time and then it worked.. but this mont here
> are even more entries to count in the database..
> i'm running a bit older version (3.4.2) - i don't have this logfiles..
> can i enable theme someware?
> what i also saw in /var/log/ngcp/nginx/error.log:
> 2015/03/01 16:59:07 [error] 15460#0: *318 upstream timed out (110:
> Connection timed out) while reading response header from upstream,
> client: ::ffff:<myipv4>, server: , request: "POST
> /invoice/create?back=https%3A%2F%2F<myurl>%3A1443%2Finvoice HTTP/1.1",
> upstream: "fastcgi://unix:/var/run/fastcgi/ngcp-panel.sock", host:
> "<myurl>:1443", referrer:
> Am 02.03.2015 um 01:02 schrieb Irina Peshinskaya:
>> Dear Fry,
>> What version do you use?
>> From the code I see that error you pasted should be caused by not
>> selected customer, but in the same time interface would return you
>> invoice form with warning about empty customer field in such case.
>> I can suppose that error should be related to some specific DB data
>> or maybe some unexpected behavior from the browser side.
>> Could you please send me following log files containing the moment of
>> the error:
>> Thanks in advance.
>> Best regards,
>> On 01.03.2015 Sunday 17:59, fry wrote:
>>> hi all,
>>> when i want to create the bill of last month, by one client o got a
>>> timeout on the panel - and don't get a bill at all.. :-( all other
>>> clients oder mothes works fine..
>>> go following error on the panel: */504 Gateway Time-out/*
>>> ans following in oss.log:
>>> */"/usr/share/ngcp-panel/ngcp_panel_fastcgi.pl: Rechnung erstellen
>>> Fehlgeschlagen (DBIx::Class::Schema::txn_do(): Use of uninitialized
>>> value $contract_id in concatenation (.) or string at
>>> /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 163. at
>>> /usr/share/perl5/Catalyst/Model/DBIC/Schema.pm line 501#012)/**/"/*
>>> does anybody knwos this problem?
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com
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