[Spce-user] How to pass original Caller ID to forwarding number?

[Kalen Krueger]

It's been a couple of days and I haven't seen anyone reply to me yet... really hoping to get pointed in a direction here.   Thanks ahead of time!

From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Kalen Krueger
Sent: Tuesday, March 3, 2015 3:27 PM
To: 'spce-user at lists.sipwise.com'
Subject: [Spce-user] How to pass original Caller ID to forwarding number?

Hopefully I will explain this clearly... if not, feel free to ask questions.   While we typically have seen this done with Diversion Headers, but I don't want to assume anything with sip:wise so wanted to ask how (if) we can accomplish this.

Scenario:


1.      Caller @ 1112223333  dials subscriber @ 4445556666 (main office).   Subscriber is unavailable so the call gets forwarded 7778889999 (cell phone).

2.      Call is forward to 7778889999 (cell phone) and is answered.   The person answering sees a caller ID of 4445556666 (main office).

We want the person answering to see the original CID of 1112223333, specifically so the person receiving the call (cell phone) knows exactly who placed it (original CID), and it doesn't appear to have come from the subscriber (main office).  How do we make this happen with sip:wise?

Right now when we do the forward from our subscriber (which is an Asterisk box), we insert the original subscriber (4445556666) number in the diversion header, and intiate the call from 1112223333 to 7778889999.   Sip:wise appears to ignore what is in the diversion header and substitute the "from" CID with the main subscriber BTN, so the call appears to come from 4445556666.

I'm a layman when it comes to SIP/Asterisk/sip:wise, so any help or clarity is truly appreciated.

Thanks!


[cid:image001.jpg at 01D05765.5D761EC0]

Kalen Krueger
Technical and Project Manager
NP Information Systems
www.npinfo.com<http://www.npinfo.com>

kalen at npinfo.com<mailto:kalen at npinfo.com>
desk:  (253) 479-1321
office: (253) 852-1543
mobile: (206) 963-1309







________________________________

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/attachments/20150306/21c73893/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 3169 bytes
Desc: image001.jpg
URL: <http://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/attachments/20150306/21c73893/attachment-0001.jpg>