[Spce-user] 500 Internal Server error

[Alexander Griesser]

Sorry,

I meant /var/log/ngcp/nginx – the panel logs to this directory, also worth looking at ar the two panel.log and panel-debug.log files in /var/log/ngcp.

Best,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: ag at anexia.at<mailto:ag at anexia.at>
Web: http://www.anexia.at<http://www.anexia.at/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Tabi Tabe Tabi [mailto:tabi.tabe at gmail.com]
Gesendet: Dienstag, 17. März 2015 18:12
An: Alexander Griesser
Cc: spce-user at lists.sipwise.com
Betreff: Re: [Spce-user] 500 Internal Server error

Hi Alex,

What's interesting is that both error.log and access.log files are empty. No entries.

Regards,

Tabi


On Tue, Mar 17, 2015 at 7:06 PM, Alexander Griesser <ag at anexia.at<mailto:ag at anexia.at>> wrote:
Hi,

can you see anything in your /var/log/nginx logfiles? Especially in the error logs?

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: ag at anexia.at<mailto:ag at anexia.at>
Web: http://www.anexia.at<http://www.anexia.at/>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com<mailto:spce-user-bounces at lists.sipwise.com>] Im Auftrag von Tabi Tabe Tabi
Gesendet: Dienstag, 17. März 2015 18:05
An: spce-user at lists.sipwise.com<mailto:spce-user at lists.sipwise.com>
Betreff: [Spce-user] 500 Internal Server error

Hi,
I am running SPCE 3.7.1. I get 500 Internal server error when login to the admin web portal. After logging out and try to login again, still get the same error below. Any ideas on the cause and how to fix it?



500 Internal server error

We are terribly sorry, an exceptional error has occured:
incident number: 13CC57719176611F
time of incident: 2015-03-17T16:55:27.252979999Z


If the login is successful, I get and NGINX bad gateway or timeout error.

The server is a VM and has 6GB or RAM, 4 Core processor and 80GB disk space. the resources are hardly being used up.


--
...Tabi




--
...Tabi

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