[Spce-user] 500 Internal Server error

Tabi Tabe Tabi tabi.tabe at gmail.com
Tue Mar 17 13:37:13 EDT 2015


Thanks Alex/Daniel,

This is what I found:

Mar 17 18:55:27 sbc-1 ngcp-panel: ERROR: fatal error, id=13CC57719176611F,
timestamp=2015-03-17T16:55:27.252979999Z,
error=DBIx::Class::ResultSet::first(): DBI Connection failed: DBI
connect('database=provisioning;host=localhost;port=3306','soap',...)
failed: Too many connections at /usr/share/perl5/DBIx/Class/Storage/DBI.pm
line 1249 at
/usr/share/perl5/Catalyst/Authentication/Store/DBIx/Class/User.pm line 77


I have noticed a other errors related to too many connections. It is also
related to errors occurring when creating a new subscribers and failed drop
calls with same 500 internal error.

Regards,

Tabi

On Tue, Mar 17, 2015 at 7:14 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:

> Please grep the incident number in panel.log and panel-debig.log.
>
> Daniel
> On 17 Mar 2015 18:04, Tabi Tabe Tabi <tabi.tabe at gmail.com> wrote:
> >
> > Hi,
> > I am running SPCE 3.7.1. I get 500 Internal server error when login to
> the admin web portal. After logging out and try to login again, still get
> the same error below. Any ideas on the cause and how to fix it?
> >
> >
> >
> > 500 Internal server error
> >
> > We are terribly sorry, an exceptional error has occured:
> >
> > incident number: 13CC57719176611F
> > time of incident: 2015-03-17T16:55:27.252979999Z
> >
> >
> > If the login is successful, I get and NGINX bad gateway or timeout error.
> >
> > The server is a VM and has 6GB or RAM, 4 Core processor and 80GB disk
> space. the resources are hardly being used up.
> >
> >
> > --
> > ...Tabi
> >
>



-- 
...Tabi
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