[Spce-user] Set billing profile per subscriber not per customer.

Sun Apr 24 10:17:16 EDT 2016

Hello,

I want to reopen this thread and want to ask if there are any plans in future to set a billing profile to a subscriber and not to a customer.

I know it change your actual software design, but if one customer could have different subscribers with different billing profiles, this would be wonderful.

We have much customers, who needs 2 or 3 or 4 subscribers with different billing profiles. Currently I must create for every subscriber a new customer. So I have duplicated customers. It is not logical, that I have to re create a customer with the same details just for adding a different billing profile to a subscriber of this customer.

Is there any plan to change this behavior in next releases?

Thanks.

Von: Barry Flanagan [mailto:barry at flanagan.ie] 
Gesendet: Freitag, 25. September 2015 17:52
An: Matthias Hohl <matthias.hohl at telematica.at>
Cc: Daniel Grotti <dgrotti at sipwise.com>; spce-user at lists.sipwise.com
Betreff: Re: [Spce-user] Set billing profile per subscriber not per customer.

On 25 September 2015 at 15:41, Matthias Hohl <matthias.hohl at telematica.at <mailto:matthias.hohl at telematica.at> > wrote:

Hello,

yah i know that this is the way to create a second customer but in my opinion, this is just a work arround and no real deal.

Better would be to associate the billing profile to a subscriber and not to a customer.

So there is ONE customer with differnent subscriber with different billing profiles.

What you _can_ do - although it is only slightly less of a pain: you can have one billing profile, but in the source field, instead of putting "." put in "^<callerid of subscriber1", then duplicate all (or just some) of the billing_fees entries using a source of "^callerid of subscriber2" and so on. 

Example, two subscribers, with callerIDs 35313994576 and 35313994577, then source would be "^35313994576" and "^35313994577"

This will apply different rates to each subscriber from the same billing profile, at the expense of having a really big billing profile to deal with.

This really breaks though when you are dealing with a subscriber (a trunk perhaps) which has 100+ possible CallerIDs. Totally unmanageable then.

I have toyed with the idea of hacking rate-o-mat so that it will look for a rate with source of "un=<username>" (username being the username of the caller subscriber), and if that exists, then use that rate. This would much more easily allow having special rates for a specific subscriber regardless of how many CLI they might present. In fact I think billing based on the source CLI instead of the actual subscriber is kind of nuts. I have raised this as an issue on our PRO system, but there seems to be no appetite to consider any change. 

Hope this helps.

-Barry Flanagan

otherwise you can't have a real overview of the subscriber of one customer. (cause in your case, you must create 2 or 3 or whatever customers. But it is everytime the same contact behind).

Also there is no function to see the customers of a contact in SPCE... i can only search for the customer name in the customer database and see there then 2 customers and must go into it and look which customer has which subsribers inside.

not really workflow friendly.

but just my 2 cents to this story.

  _____  

Von: "Daniel Grotti" <dgrotti at sipwise.com <mailto:dgrotti at sipwise.com> >
An: spce-user at lists.sipwise.com <mailto:spce-user at lists.sipwise.com> 
Gesendet: Donnerstag, 24. September 2015 15:37:28
Betreff: Re: [Spce-user] Set billing profile per subscriber not per customer.

Hi,

In this case you have to create a customer associated to the billing
profile 1 with 1 subscriber, and another customer associated to BP 2
with 1 subscriber.
These 2 customer can share the same contact.

I don't see any problem here.

--
Daniel Grotti
VoIP Engineer

Sipwise GmbH
Europaring F15 | 2345 Brunn am Gebirge, Austria | www.sipwise.com <http://www.sipwise.com> 

On 09/24/2015 10:22 AM, Matthias Hohl wrote:
> Hello,
> 
> today I regonize a small workflow problem in 3.8.2:
> 
> There is a contact, a contact could have different customers, and every
> customers could have different subscribers.
> So, now I have one customer who needs 2 subscribers, but the customers
> needs for every subscriber a different billing profile.
> This is currently not possible, cause the billing profile is on customer
> layer and not in subscriber layer.
> 
> Only work-a-round is to clone the customer and give the new
> cloned customer a different billing profile and create then the second
> subscriber.
> 
> That is a little problem, cause I can't centralize the subscribers of
> one customer with different billing profiles in one customer profile.
> 
> It would be good, if one customer could have different subscribers with
> different billing profiles.
> 
> 
> Is this maybe a feature, which will implement in the future?
> Or is this already possible in version 4.0.1 ?
> 
> 
> Thank You
> 
> 
> 
> 
> 
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