[Spce-user] Free Calls - no rated free

[Jon Bonilla (Manwe)]

El Fri, 1 Apr 2016 09:17:36 +0000
Dominique Grecian <dom at sanpedrowifi.com> escribió:

> Hi,
> Im new to sipwise and have recently completed an installation of
> mr4.2 build 1
> 
> I have created subscribers, billing profiles and uploaded a complete list of
> fee’s.
> 
> My Problem is; some of the fee’s i have uploaded are rated as “use free time"
> but when checking the CDR’s they are not rated as free.
> 
> I have enabled “interval free time” within the billing profile.
> 
> 
> Can anyone help? Maybe there is something i missed?
> 
> 

check that your calls are using those fees. Maybe they're matching another fee.
You have that info in the cdr itself.

One common issue would be your calls not being normalized to e164 or the fees
not added in that format. 


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