[Spce-user] Rings once, then disconnects!

William Hilsum William at ezpcltd.com
Mon Feb 1 06:37:56 EST 2016


I've been working on this overnight and made a bit more progress... and, it is a weird one!

I saw the Sipwise Ios App and I thought I would give it a go...

I made calls fine without issue!

It looks like the issue is then related to the softphone (I was using 3CX) doing something dodgy and/or Sipwise not removing/changing the headers.

I'm really unsure how to proceed here, but, I am guessing I just have a lot of trial and error ahead of me.


-----Original Message-----
From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Alex Lutay
Sent: 01 February 2016 10:28
To: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Rings once, then disconnects!

Dear William,

As I can see on picture SPCE received "500 - Server Internal Error"
from your Carrier, so there is nothing we can tell you here.

Please ask your Carrier about the reason of internal server error here.

On 02/01/2016 03:08 AM, William Hilsum wrote:
> I've tried to do diagnostics - I selected both legs of the call and 
> made a quick picture: http://i.imgur.com/PzJF0Y5.jpg
> Feb  1 02:55:45 masterpbx1 (local7.notice) proxy[3350]: NOTICE:
> <script>: NAT-Reply - S=500 - Server Internal Error M=INVITE
> IP=**MY-HOME-IP**:56805 ( 
> ID=ZTdlYmYwY2I2MmExZThkYmY1MTIxZGJmOGQyOWQ4ZmM. UA='<null>'

Alex Lutay

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