[Spce-user] error 500 internal error on we portal

Daniel Grotti dgrotti at sipwise.com
Mon Jan 18 05:17:08 EST 2016


Hi Gerry,
can you grep "142A7D86E37D0FC0" in /var/log/ngcp/panel.log and
/var/log/ngcp/panel-debug.log ?


*Daniel Grotti *
VoIP Engineer

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone:  +43(0)1 301 2032 <callto:+4313012032>
Email:  dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>
Website:  www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

On 01/18/2016 11:14 AM, gerry kernan wrote:
>
> Hi
>
> I’m getting the error below when one subscriber logs in to the web
> portal other subscribers are ok.
>
>  
>
> 500 Internal server error
>
> We are terribly sorry, an exceptional error has occured:
>
> incident number: 142A7D86E37D0FC0
>
> time of incident: 2016-01-18T10:10:48.076120000Z
>
>  
>
>  
>
>  
>
> *Gerry Kernan*
>
>  
>
> cid:image001.jpg at 01D105A5.2701B0E0
>
>  
>
> *Infinity IT   |   17 The Mall   |   Beacon Court   |   Sandyford  
> |   Dublin D18 E3C8   |   Ireland*
>
> *Tel:  +353 - (0)1 - 293 0090   |   E-Mail: 
> *gerry.kernan at infinityit.ie <mailto:gerry.kernan at infinityit.ie>**
>
> * *
>
> *Managed IT Services_       _Infinity IT*- www.infinityit.ie
> <http://www.infinityit.ie/>
>
> *IP Telephony_                    _Asterisk Consulting*–
> www.asteriskconsulting.com <http://www.asteriskconsulting.com>
>
> *Contact Centre_                _Total Interact*–
> www.totalinteract.com <http://www.totalinteract.com>
>
>  
>
>
>
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