[Spce-user] error 500 internal error on we portal
gerry kernan
gerry.kernan at infinityit.ie
Mon Jan 18 05:48:01 EST 2016
We have 285M free in /tmp
root at sipwise:~# df -h
Filesystem Size Used Avail Use% Mounted on
rootfs 3.9G 709M 3.0G 19% /
udev 10M 0 10M 0% /dev
tmpfs 784M 48M 737M 7% /run
/dev/mapper/sip02-root 3.9G 709M 3.0G 19% /
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 1.6G 0 1.6G 0% /run/shm
/dev/sda1 229M 55M 162M 26% /boot
/dev/mapper/sip02-home 79G 28G 47G 38% /home
/dev/mapper/sip02-tmp 360M 80M 258M 24% /tmp
/dev/mapper/sip02-usr 8.2G 1.3G 6.5G 17% /usr
/dev/mapper/sip02-var 4.9G 4.0G 683M 86% /var
Gerry Kernan
Infinity IT | 17 The Mall | Beacon Court | Sandyford | Dublin D18 E3C8 | Ireland
Tel: +353 - (0)1 - 293 0090 | E-Mail: gerry.kernan at infinityit.ie
Managed IT Services Infinity IT - www.infinityit.ie
IP Telephony Asterisk Consulting - www.asteriskconsulting.com
Contact Centre Total Interact - www.totalinteract.com
-----Original Message-----
From: Daniel Grotti [mailto:dgrotti at sipwise.com]
Sent: Monday 18 January 2016 10:46
To: gerry kernan <gerry.kernan at infinityit.ie>; spce-user at lists.sipwise.com
Subject: Re: [Spce-user] error 500 internal error on we portal
Hi,
looks like a problem in that table:
DBD::mysql::st execute failed: Incorrect key file for table '/tmp/#sql_f0b_0.MYI'; try to repair it
Sometimes when this error happens with temp tables:
#126 - Incorrect key file for table '/tmp/#sql_64d_0.MYI'; try to repair it
It can be because the /tmp folder is running out of space. On some Linux installations, /tmp is in its own partition and does not have much space
- big MySQL queries will fill it up.
You can use df -h to check whether \tmp is in its own partition, and how much space is allocated to it.
*Daniel Grotti *
VoIP Engineer
Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge
Phone: +43(0)1 301 2032 <callto:+4313012032>
Email: dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>
Website: www.sipwise.com <http://www.sipwise.com>
Particulars according Austrian Companies Code paragraph 14 "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge FN:305595f, Commercial Court Vienna, ATU64002206
On 01/18/2016 11:27 AM, gerry kernan wrote:
> Hi Daniel
>
> Output of the grep below.
>
> /var/log/ngcp/panel.log:Jan 18 10:10:48 sipwise ngcp-panel: ERROR:
> fatal error, id=142A7D86E37D0FC0,
> timestamp=2016-01-18T10:10:48.076120000Z,
> error=DBIx::Class::ResultSet::all(): DBI Exception: DBD::mysql::st
> execute failed: Incorrect key file for table '/tmp/#sql_f0b_0.MYI';
> try to repair it [for Statement "SELECT `me`.`id`, `me`.`update_time`,
> `me`.`source_user_id`, `me`.`source_provider_id`,
> `me`.`source_external_subscriber_id`,
> `me`.`source_external_contract_id`, `me`.`source_account_id`,
> `me`.`source_user`, `me`.`source_domain`, `me`.`source_cli`,
> `me`.`source_clir`, `me`.`source_ip`, `me`.`source_gpp0`,
> `me`.`source_gpp1`, `me`.`source_gpp2`, `me`.`source_gpp3`,
> `me`.`source_gpp4`, `me`.`source_gpp5`, `me`.`source_gpp6`,
> `me`.`source_gpp7`, `me`.`source_gpp8`, `me`.`source_gpp9`,
> `me`.`destination_user_id`, `me`.`destination_provider_id`,
> `me`.`destination_external_subscriber_id`,
> `me`.`destination_external_contract_id`,
> `me`.`destination_account_id`, `me`.`destination_user`,
> `me`.`destination_domain`, `me`.`destination_user_dialed`,
> `me`.`destination_user_in`, `me`.`destination_domain_in`,
> `me`.`destination_gpp0`, `me`.`destination_gpp1`,
> `me`.`destination_gpp2`, `me`.`destination_gpp3`,
> `me`.`destination_gpp4`, `me`.`destination_gpp5`,
> `me`.`destination_gpp6`, `me`.`destination_gpp7`,
> `me`.`destination_gpp8`, `me`.`destination_gpp9`,
> `me`.`peer_auth_user`, `me`.`peer_auth_realm`, `me`.`call_type`,
> `me`.`call_status`, `me`.`call_code`, `me`.`duration`, `me`.`call_id`,
> `me`.`source_carrier_cost`, `me`.`source_reseller_cost`,
> `me`.`source_customer_cost`, `me`.`source_carrier_free_time`,
> `me`.`source_reseller_free_time`, `me`.`source_customer_free_time`,
> `me`.`source_carrier_billing_fee_id`,
> `me`.`source_reseller_billing_fee_id`,
> `me`.`source_customer_billing_fee_id`,
> `me`.`source_carrier_billing_zone_id`,
> `me`.`source_reseller_billing_zone_id`,
> `me`.`source_customer_billing_zone_id`,
> `me`.`destination_carrier_cost`, `me`.`destination_reseller_cost`,
> `me`.`destination_customer_cost`,
> `me`.`destination_carrier_free_time`,
> `me`.`destination_reseller_free_time`,
> `me`.`destination_customer_free_time`,
> `me`.`destination_carrier_billing_fee_id`,
> `me`.`destination_reseller_billing_fee_id`,
> `me`.`destination_customer_billing_fee_id`,
> `me`.`destination_carrier_billing_zone_id`,
> `me`.`destination_reseller_billing_zone_id`,
> `me`.`destination_customer_billing_zone_id`,
> `me`.`frag_carrier_onpeak`, `me`.`frag_reseller_onpeak`,
> `me`.`frag_customer_onpeak`, `me`.`is_fragmented`, `me`.`split`,
> `me`.`rated_at`, `me`.`rating_status`, `me`.`exported_at`,
> `me`.`export_status`, `me`.`init_time`, `me`.`start_time` FROM (SELECT
> `me`.`id`, `me`.`update_time`, `me`.`source_user_id`,
> `me`.`source_provider_id`, `me`.`source_external_subscriber_id`,
> `me`.`source_external_contract_id`, `me`.`source_account_id`,
> `me`.`source_user`, `me`.`source_domain`, `me`.`source_cli`,
> `me`.`source_clir`, `me`.`source_ip`, `me`.`source_gpp0`,
> `me`.`source_gpp1`, `me`.`source_gpp2`, `me`.`source_gpp3`,
> `me`.`source_gpp4`, `me`.`source_gpp5`, `me`.`source_gpp6`,
> `me`.`source_gpp7`, `me`.`source_gpp8`, `me`.`source_gpp9`,
> `me`.`destination_user_id`, `me`.`destination_provider_id`,
> `me`.`destination_external_subscriber_id`,
> `me`.`destination_external_contract_id`,
> `me`.`destination_account_id`, `me`.`destination_user`,
> `me`.`destination_domain`, `me`.`destination_user_dialed`,
> `me`.`destination_user_in`, `me`.`destination_domain_in`,
> `me`.`destination_gpp0`, `me`.`destination_gpp1`,
> `me`.`destination_gpp2`, `me`.`destination_gpp3`,
> `me`.`destination_gpp4`, `me`.`destination_gpp5`,
> `me`.`destination_gpp6`, `me`.`destination_gpp7`,
> `me`.`destination_gpp8`, `me`.`destination_gpp9`,
> `me`.`peer_auth_user`, `me`.`peer_auth_realm`, `me`.`call_type`,
> `me`.`call_status`, `me`.`call_code`, `me`.`duration`, `me`.`call_id`,
> `me`.`source_carrier_cost`, `me`.`source_reseller_cost`,
> `me`.`source_customer_cost`, `me`.`source_carrier_free_time`,
> `me`.`source_reseller_free_time`, `me`.`source_customer_free_time`,
> `me`.`source_carrier_billing_fee_id`,
> `me`.`source_reseller_billing_fee_id`, `me`.`source_custom
>
> Gerry Kernan
>
>
>
> Infinity IT | 17 The Mall | Beacon Court | Sandyford | Dublin D18 E3C8 | Ireland
> Tel: +353 - (0)1 - 293 0090 | E-Mail: gerry.kernan at infinityit.ie
>
> Managed IT Services Infinity IT - www.infinityit.ie
> IP Telephony Asterisk Consulting - www.asteriskconsulting.com
> Contact Centre Total Interact - www.totalinteract.com
>
>
> -----Original Message-----
> From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf
> Of Daniel Grotti
> Sent: Monday 18 January 2016 10:17
> To: spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] error 500 internal error on we portal
>
> Hi Gerry,
> can you grep "142A7D86E37D0FC0" in /var/log/ngcp/panel.log and /var/log/ngcp/panel-debug.log ?
>
>
> *Daniel Grotti *
> VoIP Engineer
>
> Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
> AT-2345 Brunn am Gebirge
>
> Phone: +43(0)1 301 2032 <callto:+4313012032>
> Email: dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>
> Website: www.sipwise.com <http://www.sipwise.com>
>
> Particulars according Austrian Companies Code paragraph 14 "Sipwise
> GmbH" - Europaring F15 - 2345 Brunn am Gebirge FN:305595f, Commercial
> Court Vienna, ATU64002206
>
> On 01/18/2016 11:14 AM, gerry kernan wrote:
>> Hi
>>
>> I´m getting the error below when one subscriber logs in to the web
>> portal other subscribers are ok.
>>
>>
>>
>> 500 Internal server error
>>
>> We are terribly sorry, an exceptional error has occured:
>>
>> incident number: 142A7D86E37D0FC0
>>
>> time of incident: 2016-01-18T10:10:48.076120000Z
>>
>>
>>
>>
>>
>>
>>
>> *Gerry Kernan*
>>
>>
>>
>> cid:image001.jpg at 01D105A5.2701B0E0
>>
>>
>>
>> *Infinity IT | 17 The Mall | Beacon Court | Sandyford
>> | Dublin D18 E3C8 | Ireland*
>>
>> *Tel: +353 - (0)1 - 293 0090 | E-Mail:
>> *gerry.kernan at infinityit.ie <mailto:gerry.kernan at infinityit.ie>**
>>
>> * *
>>
>> *Managed IT Services_ _Infinity IT*- www.infinityit.ie
>> <http://www.infinityit.ie/>
>>
>> *IP Telephony_ _Asterisk Consulting*-
>> www.asteriskconsulting.com <http://www.asteriskconsulting.com>
>>
>> *Contact Centre_ _Total Interact*-
>> www.totalinteract.com <http://www.totalinteract.com>
>>
>>
>>
>>
>>
>> _______________________________________________
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com
>> https://lists.sipwise.com/listinfo/spce-user
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