[Spce-user] Subscriber VM

[William Fulton]

Can you describe your client set up?

 

I'm assuming there is another firewall involved between the internet and
the spce.

 

Something like this:

 

 

SPCE  -  Buffalo Router  -  Internet  -  Router #2  -  Client X

 

 

I'm interested in what router #2 is and what type of client you are
connecting.

 

Thanks,

Bill

 

From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf
Of Kurt McClean Sr.
Sent: Friday, January 22, 2016 8:42 AM
To: Spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Subscriber VM

 

>Bill..
My Router is Buffalo WZR-HP-AG300H , DD-WRT, it has SIP Proxy setting,
but its Disabled.

Also, I started an instance on AWS Amazon to see if it would work, but
the same issue exist - No Audio.
same ports are forwarded.

________________________________

Date: Fri, 22 Jan 2016 08:22:33 -0800
From: wfulton at thirdhatch.com
To: spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Subscriber VM

What kind of router are you using?  I have seen cases where the router
is passing the right ports but may not be using consistent NAT and will
cause this loss of audio through the firewall issue.

 

The first place to look would be to see if the router support consistent
NAT.  Also, be sure it isn't performing any kind of VOIP proxying.
Often this is called SIP-ALG.

 

Good luck!

Bill

 

From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf
Of Kurt McClean Sr.
Sent: Friday, January 22, 2016 7:00 AM
To: Spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Subscriber VM

 

Still have not found a resolution for this issue ...

No Audio - I get Audio Only when the Softphone is on the same LAN as
SPCE.
When I take the Soft phone off LAN to a public network, I connect (
register) okay, When I dial 2000 ( VM) I get no audio
also calling another subscriber, still no Audio.

I have my Router ports forwarded to the SPCE ,  (TCP)5060, 443, 1080,
2443 (UDP5060, 10000-20000

________________________________

To: spce-user at lists.sipwise.com
From: dgrotti at sipwise.com
Date: Wed, 20 Jan 2016 10:26:32 +0100
Subject: Re: [Spce-user] Subscriber VM

Hi,
make sure your client is using a PCMA codec, otherwise Asterisk cannot
prompt any sounds.




On 2016-01-19 23:57, Kurt McClean Sr. wrote:

	Hi All,
	
	I have a new install of SPCE Mr4.1.1 , I have began the initial
setup of Contacts, Domain, Subscriber, Sound sets and rewites.
	I assigned the sound set to the reseller and Domain.
	
	I register with my soft phone, dial 2000 and get dead air. no
sound or anything.
	
	what am I doing wrong?

	 

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	Spce-user mailing list
	Spce-user at lists.sipwise.com
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-- 

Daniel Grotti 
VoIP Engineer Sipwise GmbH <http://www.sipwise.com> , Campus
21/Europaring F15
AT-2345 Brunn am Gebirge 
Phone:  +43(0)1 301 2032 
Email:  dgrotti at sipwise.com 
Website:  www.sipwise.com 
Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206 


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