[Spce-user] Fwd: subscriber offline
Daniel Grotti
dgrotti at sipwise.com
Wed May 25 05:13:14 EDT 2016
Hi,
Can you send Asterisk registration and check kamailio-lb.log as well ?
Do you see something ?
If not, means that REGISTER didn't reach your server. Network issue ?
Daniel
On 05/25/2016 11:09 AM, Роман Кубів wrote:
> Hi! When I'm trying to register a softphone from the other network, I
> have no problems:
> May 25 10:07:37 spce proxy[4348]: NOTICE: <script>: New request on
> proxy - M=REGISTER R=sip:10.200.10.6 F=sip:testuser at 10.200.10.6
> <mailto:sip%3Atestuser at 10.200.10.6> T=sip:testuser at 10.200.10.6
> <mailto:sip%3Atestuser at 10.200.10.6> IP=192.168.1.227:5060
> <http://192.168.1.227:5060> (127.0.0.1:5060 <http://127.0.0.1:5060>)
> ID=795380a3-36cf-4d2d-b247-740be0afc338 UA='SFLphone/1.3.0'
>
> root at spce:/etc/ngcp-config/templates/etc/kamailio/proxy# ngcp-kamctl
> proxy ul show
> Domain:: location table=512 records=1 max_slot=1
> AOR:: testuser at 10.200.10.6 <mailto:testuser at 10.200.10.6>
> Contact:: sip:testuser at 192.168.1.227:5060
> <http://sip:testuser@192.168.1.227:5060> Q=
> Expires:: 19
> Callid:: 795380a3-36cf-4d2d-b247-740be0afc338
> Cseq:: 30265
> User-agent:: SFLphone/1.3.0
> Received:: sip:192.168.1.227:5060 <http://192.168.1.227:5060>
> Path:: <sip:lb at 127.0.0.1
> <mailto:sip%3Alb at 127.0.0.1>;lr;received=sip:192.168.1.227:5060;socket=sip:10.200.10.6:5060
> <http://10.200.10.6:5060>>
> State:: CS_SYNC
> Flags:: 0
> Cflag:: 320
> Socket:: udp:127.0.0.1:5062 <http://127.0.0.1:5062>
> Methods:: 16351
> Ruid:: uloc-57397f65-10fa-a2
> Reg-Id:: 0
> Last-Keepalive:: 1464163657
> Last-Modified:: 1464163657
>
> But when I register a subscriber in Asterisk from the same network as
> the softphone (192.168.1.0/24 <http://192.168.1.0/24>), then
> M=REGISTER doesn't send and log kamailio-proxy.log is empty.
>
> 2016-05-23 19:29 GMT+03:00 Daniel Grotti <dgrotti at sipwise.com
> <mailto:dgrotti at sipwise.com>>:
>
> User is definitely offline, not registered.
> You should check your reilgistration call flow.
>
> Daniel
>
> On May 23, 2016 6:25 PM, Роман Кубів <tarrok2009 at gmail.com
> <mailto:tarrok2009 at gmail.com>> wrote:
>
> Hi,
> my kamailio.location table is empty:
> mysql> select * from kamailio.location where username='testuser';
> Empty set (0.00 sec)
>
> kamailio-proxy.log when a call to user:
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Call from
> PSTN - R=sip:0962823167 at X.X.X.X:5060
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk
> PBX 1.8
> .32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>:
> User-Provided CLI '0962823167' taken from From-User -
> R=sip:0962823167 at X.X.X.X:5060
> ID=0f2442ae5b2bc81b2ed385811106365b at Y
> .Y.Y.Y:5060 UA='Asterisk PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>:
> Network-Provided CLI '0962823167' taken from From-User -
> R=sip:0962823167 at X.X.X.X:5060 ID=0f2442ae5b2bc81b2ed385811106365b@
> Y.Y.Y.Y:5060 UA='Asterisk PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Setting
> '0962823167 at Y.Y.Y.Y' as initiating user-provided CLI -
> R=sip:0962823167 at X.X.X.X:5060 ID=0f2442ae5b2bc81b2ed3
> 85811106365b at Y.Y.Y.Y:5060 UA='Asterisk PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Setting
> '0962823167 at Y.Y.Y.Y' as initiating network-provided CLI -
> R=sip:0962823167 at X.X.X.X:5060 ID=0f2442ae5b2bc81b2
> ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Rewriting
> called party '0962823167' to '2100' -
> R=sip:0962823167 at X.X.X.X:5060
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk
> PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Callee was
> aliased with base '2100' - R=sip:testuser at 10.200.10.6:5060
> <http://sip:testuser@10.200.10.6:5060>
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA=
> 'Asterisk PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Callee is
> local, uuid='2434fc2e-5983-48a2-a3d4-3eeec3f2dd58' -
> R=sip:testuser at 10.200.10.6:5060
> <http://sip:testuser@10.200.10.6:5060>
> ID=0f2442ae5b2bc81b2ed385811106365
> b at Y.Y.Y.Y:5060 UA='Asterisk PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Local user
> offline - R=sip:testuser at 10.200.10.6:5060
> <http://sip:testuser@10.200.10.6:5060>
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk
> PBX 1.8
> .32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Setting
> acc source-leg for uuid '0':
> '0|0962823167|Y.Y.Y.Y|0962823167|||0|||0|call|Y.Y.Y.Y|1463992488.095186|||||||
> ||||' - R=sip:testuser at 10.200.10.6:5060
> <http://sip:testuser@10.200.10.6:5060>
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk
> PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4353]: NOTICE: <script>: Setting
> acc destination-leg for uuid
> '2434fc2e-5983-48a2-a3d4-3eeec3f2dd58':
> '0|||2|0962823167|2434fc2e-5983-48a2-a3d4-3eeec3f2dd
> 58|testuser|10.200.10.6|2100|X.X.X.X|87|||||||||||' -
> R=sip:testuser at 10.200.10.6:5060
> <http://sip:testuser@10.200.10.6:5060>
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk
> PBX 1.8.32.2'
> May 23 10:34:48 spce proxy[4359]: NOTICE: <script>: New
> request on proxy - M=ACK R=sip:0962823167 at X.X.X.X:5060
> F=sip:0962823167 at Y.Y.Y.Y T=sip:0962823167 at X.X.X.X:5060
> IP=Y.Y.Y.Y:5060 (127.0.0.1:5060 <http://127.0.0.1:5060>)
> ID=0f2442ae5b2bc81b2ed385811106365b at Y.Y.Y.Y:5060 UA='Asterisk
> PBX 1.8.32.2'
>
> 2016-05-23 16:39 GMT+03:00 Daniel Grotti <dgrotti at sipwise.com
> <mailto:dgrotti at sipwise.com>>:
>
> Hi,
> please check NGCP side:
>
> mysql > select * from kamailio.location where
> username='testuser';
>
> Then please provide the kamailio-proxy.log related to the
> REGISTER and to the call to this user.
>
> Thanks,
> Daniel
>
>
>
> On 05/23/2016 03:31 PM, Роман Кубів wrote:
>
>
> Thank you for the quick response.
>
> Yes 10.200.10.0/24 <http://10.200.10.0/24> is
> reachable from 192.168.1.0/24 <http://192.168.1.0/24>
> network:
>
> [root at localhost 4]# ping 10.200.10.6
> PING 10.200.10.6 (10.200.10.6) 56(84) bytes of data.
> 64 bytes from 10.200.10.6 <http://10.200.10.6>:
> icmp_seq=1 ttl=64 time=0.842 ms
> 64 bytes from 10.200.10.6 <http://10.200.10.6>:
> icmp_seq=2 ttl=64 time=0.719 ms
> 64 bytes from 10.200.10.6 <http://10.200.10.6>:
> icmp_seq=3 ttl=64 time=1.75 ms
>
> And peer is online:
> [root at localhost 4]# asterisk -rnx 'sip show peers'
> Name/username Host Dyn Forcerport ACL Port Status
> 20external/testuser 10.200.10.6 5060 OK (2 ms)
>
> But registration is not:
> [root at localhost 4]# asterisk -rnx 'sip show registry'
> Host dnsmgr Username Refresh State Reg.Time
> 0 SIP registrations.
>
> My registration rule in sip.conf:
> register => testuser at 10.200.10.6:M
> <mailto:testuser at 10.200.10.6:M>yPassWd1:testuser at 10.200.10.6:5060/2100~3600
> <mailto:yPassWd1:testuser at 10.200.10.6:5060/2100%7E3600>
>
> 2016-05-23 12:09 GMT+03:00 Daniel Grotti
> <dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>>:
>
> Hi,
> it means that your user is not registered.
> Check you REGISTRATION, and make sure that the
> user can really reach and register in the platform.
> Are you sure that 10.200.10.0/24
> <http://10.200.10.0/24> is reachable from
> 192.168.1.0/24 <http://192.168.1.0/24> network ?
>
>
> Daniel
>
>
>
> On 05/23/2016 10:41 AM, Роман Кубів wrote:
>
> Hello! I have 2 interfaces on my sipwise
> server: 1 with public IP and other looking in
> my internal network (10.200.10.0/24
> <http://10.200.10.0/24>). When i try register
> subscriber in the same network (10.200.10.0/24
> <http://10.200.10.0/24>) all its ok, but when
> i try register from other network
> (192.168.1.0/24 <http://192.168.1.0/24>) and
> call to subscriber, then i get massage:
>
> May 23 10:34:48 spce proxy[4353]: NOTICE:
> <script>: Local user offline -
> R=sip:testuser at 10.200.10.6:5060
> <mailto:sip:testuser at 10.200.10.6:5060>
> ID=0f2442ae5b2bc81b2ed385811106365b at 194.44.209.149:5060
> <http://0f2442ae5b2bc81b2ed385811106365b@194.44.209.149:5060>
> UA='Asterisk PBX 1.8.32.2
>
>
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