[Spce-user] Voicemail is dead after upgrade of debian

Fri Sep 2 11:19:11 EDT 2016

Hi Alex

Here below is what is happening when I make a call from 26202345 to 78791359, which is forwarded to voicemail.
There is only silence, no greeting or anything.

Asterisk craches, even that I have tjecked that everything has the right version.

***********************************************

root at sipcore1:/etc # asterisk -vvvvvr
Asterisk 1.4.24.1-RSP (Community supported branch), Copyright (C) 1999 - 2008 Digium, Inc. and others.
Created by Mark Spencer <markster at digium.com> Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public License version 2 and other licenses; you are welcome to redistribute it under certain conditions. Type 'core show license' for details.
=========================================================================

VersiÃ³n RSP de Asterisk 1.4.24.1-RSP (Community supported branch), mantenida por la comunidad Lista de correo de la versiÃ³n RSP: http://groups.google.com/group/asterisk-es-rsp
Wiki de la versiÃ³n RSP: http://www.asterisk-es-rsp.org Rep. SVN Asterisk-rsp: http://asterisk-es-rsp.irontec.com/svn/asterisk-es-rsp/branches/
Visor web del repositorio SVN: http://asterisk-es-rsp.irontec.com

=========================================================================
  == Parsing '/etc/asterisk/asterisk.conf': Found
  == Parsing '/etc/asterisk/extconfig.conf': Found
  == Binding voicemail to odbc/asterisk/voicemail_users
  == Binding voicemessages to odbc/asterisk/voicemail_spool Connected to Asterisk 1.4.24.1-RSP (Community supported branch) currently running on sipcore1 (pid = 459) Verbosity was 0 and is now 5
    -- Executing [vmu4578791359 at sip_in:1] Set("SIP/172.31.0.124-016706a0", "EXT=4578791359") in new stack
    -- Executing [vmu4578791359 at sip_in:2] Macro("SIP/172.31.0.124-016706a0", "voicemailcaller|4578791359|us") in new stack
    -- Executing [s at macro-voicemailcaller:1] Answer("SIP/172.31.0.124-016706a0", "") in new stack
    -- Executing [s at macro-voicemailcaller:2] Set("SIP/172.31.0.124-016706a0", "TIMEOUT(digit)=5") in new stack
    -- Digit timeout set to 5
    -- Executing [s at macro-voicemailcaller:3] Set("SIP/172.31.0.124-016706a0", "TIMEOUT(response)=10") in new stack
    -- Response timeout set to 10
    -- Executing [s at macro-voicemailcaller:4] Wait("SIP/172.31.0.124-016706a0", "1") in new stack
    -- Executing [s at macro-voicemailcaller:5] VoiceMail("SIP/172.31.0.124-016706a0", "4578791359|us") in new stack sipcore1*CLI> Disconnected from Asterisk server Executing last minute cleanups root at sipcore1:/etc # ps aux | grep asterisk
root     13129  0.0  0.0   8940   864 pts/1    S+   16:34   0:00 grep --color=auto asterisk
*************************************************************

-----Oprindelig meddelelse-----
Fra: Anders Wæhrens 
Sendt: 30. august 2016 11:35
Til: 'spce-user at lists.sipwise.com'
Emne: SV: [Spce-user] Voicemail is dead after upgrade of debian

Hi Alex

Thank you for your fast response. Below is my check, and it is exactly the same as yours, exept that previous installation 2.6 and 2.7 is printed also at the top.
Any ideas?

Best Regards
Anders

*********************************************
root at sipcore1:/usr/sbin # cat /etc/ngcp_version
2.8
root at sipcore1:/usr/sbin # cat /etc/sipwise_ngcp_version System System installed. NGCP version 2.6 on 2013-02-04 System installed. NGCP version 2.7 - upgraded on 2013-06-25 System installed. NGCP version 2.8 - upgraded on 2013-06-25
cat: System: No such file or directory
root at sipcore1:/usr/sbin # apt-cache policy ngcp-asterisk
ngcp-asterisk:
  Installed: 1.4.24.1rsp+svn4100.6
  Candidate: 1.4.24.1rsp+svn4100.6
  Version table:
 *** 1.4.24.1rsp+svn4100.6 0
        990 http://deb.sipwise.com/spce/2.8/ squeeze/main amd64 Packages
        100 /var/lib/dpkg/status
root at sipcore1:/usr/sbin # apt-cache policy percona-server-client-5.1
percona-server-client-5.1:
  Installed: 5.1.73-rel14.12-624.squeeze
  Candidate: 5.1.73-rel14.12-624.squeeze
  Version table:
 *** 5.1.73-rel14.12-624.squeeze 0
        990 http://deb.sipwise.com/percona/ squeeze/main amd64 Packages
        100 /var/lib/dpkg/status
root at sipcore1:/usr/sbin # apt-cache policy libmysqlclient16
libmysqlclient16:
  Installed: 5.1.73-rel14.12-624.squeeze
  Candidate: 5.1.73-rel14.12-624.squeeze
  Version table:
 *** 5.1.73-rel14.12-624.squeeze 0
        990 http://deb.sipwise.com/percona/ squeeze/main amd64 Packages
        100 /var/lib/dpkg/status
     5.1.73-1+deb6u1 0
        500 http://debian.sipwise.com/debian/ squeeze-lts/main amd64 Packages
     5.1.73-1 0
        500 http://debmirror.parknet.dk/ftp.dk.debian.org/debian/ squeeze/main amd64 Packages
        500 http://debmirror.parknet.dk/security.debian.org/ squeeze/updates/main amd64 Packages root at sipcore1:/usr/sbin #
******************************************************
-----Oprindelig meddelelse-----
Fra: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] På vegne af Alex Lutay
Sendt: 29. august 2016 18:13
Til: spce-user at lists.sipwise.com
Emne: Re: [Spce-user] Voicemail is dead after upgrade of debian

Hi Anders,

asterisk depends on MySQL client library version.
You should have the latest squeeze version installed if you have upgraded asterisk package.

As for me:

> root at spce:/var/sipwise# cat /etc/ngcp_version
> 2.8
> root at spce:/var/sipwise# cat /etc/sipwise_ngcp_version System 
> installed. NGCP version 2.8 on 2016-08-29 root at spce:/var/sipwise# 
> apt-cache policy ngcp-asterisk
> ngcp-asterisk:
>   Installed: 1.4.24.1rsp+svn4100.6
>   Candidate: 1.4.24.1rsp+svn4100.6
>   Version table:
>  *** 1.4.24.1rsp+svn4100.6 0
>         990 http://deb.sipwise.com/spce/2.8/ squeeze/main amd64 Packages
>         100 /var/lib/dpkg/status
> root at spce:/var/sipwise# apt-cache policy percona-server-client-5.1
> percona-server-client-5.1:
>   Installed: 5.1.73-rel14.12-624.squeeze
>   Candidate: 5.1.73-rel14.12-624.squeeze
>   Version table:
>  *** 5.1.73-rel14.12-624.squeeze 0
>         990 http://deb.sipwise.com/percona/ squeeze/main amd64 Packages
>         100 /var/lib/dpkg/status
> root at spce:/var/sipwise# apt-cache policy libmysqlclient16
> libmysqlclient16:
>   Installed: 5.1.73-rel14.12-624.squeeze
>   Candidate: 5.1.73-rel14.12-624.squeeze
>   Version table:
>  *** 5.1.73-rel14.12-624.squeeze 0
>         990 http://deb.sipwise.com/percona/ squeeze/main amd64 Packages
>         100 /var/lib/dpkg/status
>      5.1.73-1+deb6u1 0
>         500 http://debian.sipwise.com/debian/ squeeze-lts/main amd64 Packages
>      5.1.73-1 0
>         500 http://debian.sipwise.com/debian/ squeeze/main amd64 Packages
>         500 http://debian.sipwise.com/debian-security/
> squeeze-security/main amd64 Packages root at spce:/var/sipwise#

Please check it from your side.
Also, ensure you have squeeze-lts apt repository in use (it is not related here but can affect you in the future).

--
Alex Lutay
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