[Spce-user] Fraud detection problem

[Barry Flanagan]

On 24 April 2017 at 10:03, Raul Alonso <raul.alonso at tpartner.net> wrote:

> Hi,
>
>
>
> Anyone having the same problem?
>

We had the same issue (running Pro version) and as far as I know it is
fixed. I would check out the later point releases on 4.5.X as the fix is
probably in there.

Hope this helps.

-Barry


>
> Regards,
>
> Raul.
>
>
>
> *De:* Spce-user [mailto:spce-user-bounces at lists.sipwise.com] *En nombre
> de *Raul Alonso
> *Enviado el:* jueves, 20 de abril de 2017 11:12
> *Para:* spce-user at lists.sipwise.com
> *Asunto:* [Spce-user] Fraud detection problem
>
>
>
> Hello,
>
>
>
> We have detected a problem with our platform (Versión of NGCP: CE mr4.5.2)
> regarding fraud detection.
>
> We have a customer limited to 600€ of credit, for a few days ago, he
> automatically blocked every night because it reaches the limit of credit.
>
>
>
> When we do some checks, and we see he has spent just half of what the
> email shows:
>
>
>
> Customer # 269 has been locked due to exceeding the configured monthly
> credit balance threshold (659.12 >= 600.00) in the customer settings.
>
> In cash balance interval: 329,5577
>
>
>
> Why can this problem?
>
>
>
> Regards,
>
> Raul.
>
>
>
>
>
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