[Spce-user] Feature Request for better fraud protection

Walter Klomp walter at myrepublic.net
Wed Jul 19 09:03:55 EDT 2017


I'd like to have that feature too. 

Yours sincerely,
Walter

> On 19 Jul 2017, at 5:31 PM, Matthias Hohl <matthias.hohl at telematica.at> wrote:
> 
> Hello,
>  
> if a call is still active and the fraud prevention locks the subscriber the current active call will not be canceled.
> So the subscriber fraud script locked outgoing calls, so you can’t initiate a new call cause of exceeding credit balance threshold but all currently active calls still produce more costs.
>  
> I got the problem this night with a subscriber:
> The fraud script normally runs in 5 minute intervall and the subscriber got locked at 0:40 but a fraud call with duration of 2 ½ hours started at 0:39 and was not beeing canceled from the fraud script, and produces a lot of costs.
>  
> Is there a way to implement a auto cancelation of all active outgoing calls in case of fraud limit reached?
> It will be a good fraud prevention feature.
>  
> Thank you.
>  
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