[Spce-user] Feature Request for better fraud protection

[Oliver Schlögl]

Dear Mr. Hohl,

 

 

this feature (cut active calls) is part of our prepaid billing module that comes with our commercial products. Happy to upgrade your CE to a PRO or CARRIER.

 

 

Kind regards,

Oliver Schlögl

 

 

Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von Walter Klomp
Gesendet: Mittwoch, 19. Juli 2017 15:04
An: Matthias Hohl <matthias.hohl at telematica.at>
Cc: spce-user at lists.sipwise.com
Betreff: Re: [Spce-user] Feature Request for better fraud protection

 

I'd like to have that feature too. 

Yours sincerely,

Walter


On 19 Jul 2017, at 5:31 PM, Matthias Hohl <matthias.hohl at telematica.at <mailto:matthias.hohl at telematica.at> > wrote:

Hello,

 

if a call is still active and the fraud prevention locks the subscriber the current active call will not be canceled.

So the subscriber fraud script locked outgoing calls, so you can’t initiate a new call cause of exceeding credit balance threshold but all currently active calls still produce more costs.

 

I got the problem this night with a subscriber:

The fraud script normally runs in 5 minute intervall and the subscriber got locked at 0:40 but a fraud call with duration of 2 ½ hours started at 0:39 and was not beeing canceled from the fraud script, and produces a lot of costs.

 

Is there a way to implement a auto cancelation of all active outgoing calls in case of fraud limit reached?

It will be a good fraud prevention feature.

 

Thank you.

 

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