[Spce-user] Download Fees - 504 Gateway Time-out

Rene Krenn rkrenn at sipwise.com
Wed Mar 1 05:50:49 EST 2017


it is creating a large csv. how long until you saw that timeout?

regards

On Wed, 2017-03-01 at 11:34 +0100, Sergio Serrano wrote:
> Hi all,
> 
> When We try to download fees we receive a 504 Gateway Time-out. In
> /var/log/ngcp/nginx we can see next error:
> 
> 2017/03/01 11:26:20 [error] 1798#0: *15 upstream timed out (110:
> Connection timed out) while reading response header from upstream,
> client: AA.AA.AA.AA, server: , request: "GET
> /billing/1/fees/download?back=https%3A%2F%2FBB.BB.BB.BB%3A1443%2Fbillin
> g%2F1%2Ffees HTTP/1.1", upstream:
> "fastcgi://unix:/var/run/fastcgi/ngcp-panel.sock", host:
> "BB.BB.BB.BB:1443", referrer: "https://BB.BB.BB.BB:1443/billing/1/fees?
> back=https%3A%2F%2FBB.BB.BB.BB%3A1443%2Fbilling"
> 
> 
> We are using 4.5.3 Version. The load of CPUS is always below 13% and
> always we have free memory. 
> 
> Any idea?
> 
> Regards,
> 
> Sergio	
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