[Spce-user] cdr error

Rene Krenn rkrenn at sipwise.com
Mon May 29 10:48:49 EDT 2017


>I do a select on kamailio.acc table filtering ... and it returns 67000+
rows from 169000 rows that table has. 

thats by far too much (due to long suspension) and the reason why your
mediator has problems to come up again. as it seems you have test
records only, you could empty that table and mediator should work again.

instead of deleting, you could move it to acc_trash temporarly, there is
a tool (see bulk-processor package) to put them back to kamailio.acc in
doses, so your (not up-to-date) mediator will be able to handle it.

regards, rene

On Mon, 2017-05-29 at 16:24 +0200, David Martínez wrote:
> Hi, 
> 
> 
> Sql statement returns:
> 
> 
> mysql> select count(*) from accounting.cdr;
> +----------+
> | count(*) |
> +----------+
> |     8877 |
> +----------+
> 1 row in set (0.00 sec)
> 
> 
> When i select last row from cdr table, it returns:
> 
> 
> 
> 
> mysql> select * from accounting.cdr order by start_time desc limit 1\G
> *************************** 1. row ***************************
>                                   id: 10946
>                          update_time: 2017-04-04 11:55:03
>                       source_user_id:
> 45542209-1c07-4069-bb9b-f8ed9d11c560
>                   source_provider_id: 2
>        source_external_subscriber_id: 
>          source_external_contract_id: 0003597001
>                    source_account_id: 261
>                          source_user: 0003597001
>                        source_domain: sip00.XXXXXXX.com
>                           source_cli: XXXXXXXXXXX
>                          source_clir: 0
>                            source_ip: 10.0.17.48
>                          source_gpp0: NULL
>                          source_gpp1: NULL
>                          source_gpp2: NULL
>                          source_gpp3: NULL
>                          source_gpp4: NULL
>                          source_gpp5: NULL
>                          source_gpp6: NULL
>                          source_gpp7: NULL
>                          source_gpp8: NULL
>                          source_gpp9: NULL
>                  destination_user_id: 0
>              destination_provider_id: 5
>   destination_external_subscriber_id: 
>     destination_external_contract_id: 
>               destination_account_id: 0
>                     destination_user: XXXXXXXXXXX
>                   destination_domain: YYY.YYY.YYY.YYY
>              destination_user_dialed: XXXXXXXXXX
>                  destination_user_in: XXXXXXXXXX
>                destination_domain_in: sip00.XXXXX.com
>                     destination_gpp0: NULL
>                     destination_gpp1: NULL
>                     destination_gpp2: NULL
>                     destination_gpp3: NULL
>                     destination_gpp4: NULL
>                     destination_gpp5: NULL
>                     destination_gpp6: NULL
>                     destination_gpp7: NULL
>                     destination_gpp8: NULL
>                     destination_gpp9: NULL
>                       peer_auth_user: 
>                      peer_auth_realm: 
>                            call_type: call
>                          call_status: ok
>                            call_code: 200
>                            init_time: 1491298656.210
>                           start_time: 1491298679.704
>                             duration: 2.873
>                              call_id: 907020824-5060-14 at BA.A.BH.EI
>                  source_carrier_cost: 0.166600
>                 source_reseller_cost: 0.166600
>                 source_customer_cost: 0.166600
>             source_carrier_free_time: 0
>            source_reseller_free_time: 0
>            source_customer_free_time: 0
>        source_carrier_billing_fee_id: 41270
>       source_reseller_billing_fee_id: 41270
>       source_customer_billing_fee_id: 41270
>       source_carrier_billing_zone_id: 2094
>      source_reseller_billing_zone_id: 2094
>      source_customer_billing_zone_id: 2094
>             destination_carrier_cost: 0.000000
>            destination_reseller_cost: 0.000000
>            destination_customer_cost: 0.000000
>        destination_carrier_free_time: 0
>       destination_reseller_free_time: 0
>       destination_customer_free_time: 0
>   destination_carrier_billing_fee_id: NULL
>  destination_reseller_billing_fee_id: NULL
>  destination_customer_billing_fee_id: NULL
>  destination_carrier_billing_zone_id: NULL
> destination_reseller_billing_zone_id: NULL
> destination_customer_billing_zone_id: NULL
>                  frag_carrier_onpeak: NULL
>                 frag_reseller_onpeak: NULL
>                 frag_customer_onpeak: NULL
>                        is_fragmented: NULL
>                                split: 0
>                             rated_at: 2017-04-04 11:38:16
>                        rating_status: ok
>                          exported_at: 2017-04-04 11:55:03
>                        export_status: ok
> 1 row in set (0.09 sec)
> 
> 
> 
> Searching kamailio-proxy.log, the only strange thing i see is this
> line:
> 
> 
> Apr  4 11:37:36 sip00 proxy[11007]: NOTICE: <script>: Setting acc
> destination-leg for uuid '0': '0|||0|XXXXXXXXX|0|YYYYYYYYYYY|
> ZZZ.ZZZ.ZZZ.ZZ|YYYYYYYYYYY|sip00.XXXXXXXX.com|1|||||||||||' -
> R=sip:YYYYYYYYYYY at ZZZ.ZZZ.ZZZ.ZZZ:5060;transport=udp
> ID=907020824-5060-14 at BA.A.BH.EI UA='Grandstream HT701 1.0.8.2'
> 
> 
> 
> where it's appear that acc dst-leg is not set.
> 
> 
> I do a select on kamailio.acc table filtering where rows have blank
> dst_leg, and it returns 67000+ rows from 169000 rows that table has. 
> 
> 
> I don't know what is next step.
> 
> 
> Regards
> 
> 
> 
> 
> 
> 
> 
> On 29 may 2017 14:43 +0200, Andreas Granig <agranig at sipwise.com>,
> wrote:
> > Hi,
> > 
> > You can try a "select count(*) from accounting.cdr" in MySQL to see
> > how
> > many records you have there, since this is where mediator puts its
> > results to. Fetch some random ones and check them in detail, e.g.
> > taking
> > the call_id column and grep for it in kamailio-proxy.log to see
> > what's
> > going on.
> > 
> > Andreas
> > 
> > On 05/29/2017 01:06 PM, David Martínez wrote:
> > > Hi,
> > > 
> > > Since some days ago, cdr stops working. Seeing whats happening I
> > > noticed
> > > that mediator service was not running. So i started it and then i
> > > see
> > > this on cdr.log file:
> > > 
> > > /May 24 13:31:31 sip00 mediator[28631]: Locking process./
> > > /May 24 13:31:31 sip00 mediator[28631]: Daemonizing process./
> > > /May 24 13:31:31 sip00 mediator[28632]: Writing pid file./
> > > /May 24 13:31:31 sip00 mediator[28632]: ACC acc database
> > > host='localhost', port='3306', user='kamailio', name='kamailio'/
> > > /May 24 13:31:31 sip00 mediator[28632]: CDR acc database
> > > host='localhost', port='3306', user='mediator', name='accounting'/
> > > /May 24 13:31:31 sip00 mediator[28632]: PROV database
> > > host='localhost',
> > > port='3306', user='mediator', name='provisioning'/
> > > /May 24 13:31:31 sip00 mediator[28632]: STATS database
> > > host='localhost',
> > > port='3306', user='mediator', name='stats'/
> > > /May 24 13:31:31 sip00 mediator[28632]: Setting up mysql
> > > connections./
> > > /May 24 13:31:31 sip00 mediator[28632]: Up and running,
> > > daemonized=1,
> > > pid-path='/var/run/mediator.pid', interval=10/
> > > /May 24 13:37:12 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 24 13:37:22 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 24 13:37:32 sip00 mediator[28632]: Overall 93418 CDRs created
> > > so far./
> > > /May 24 13:43:06 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 24 13:43:16 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 24 13:43:26 sip00 mediator[28632]: Overall 186855 CDRs
> > > created so far./
> > > 
> > > After some days, i see that log says:
> > > 
> > > /May 29 11:06:31 sip00 mediator[28632]: Overall 118815884 CDRs
> > > created
> > > so far./
> > > /May 29 11:13:55 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:14:05 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:14:15 sip00 mediator[28632]: Overall 118916574 CDRs
> > > created
> > > so far./
> > > /May 29 11:21:10 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:21:20 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:21:30 sip00 mediator[28632]: Overall 119017291 CDRs
> > > created
> > > so far./
> > > /May 29 11:28:18 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:28:28 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:28:38 sip00 mediator[28632]: Overall 119118049 CDRs
> > > created
> > > so far./
> > > /May 29 11:34:32 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:34:42 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:34:52 sip00 mediator[28632]: Overall 119218842 CDRs
> > > created
> > > so far./
> > > /May 29 11:41:24 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:41:34 sip00 mediator[28632]: Lost connection to SQL
> > > server
> > > during query, retrying.../
> > > /May 29 11:41:44 sip00 mediator[28632]: Overall 119319664 CDRs
> > > created
> > > so far./
> > > /
> > > /
> > > /
> > > /
> > > I think that our system is too young to have that number of calls,
> > > so i
> > > search log file when mediator stops and i see:
> > > 
> > > /Apr 4 11:38:08 sip00 mediator[3948]: Overall 3038 CDRs created so
> > > far./
> > > /Apr 4 11:38:32 sip00 mediator[3948]: Overall 3039 CDRs created so
> > > far./
> > > /Apr 4 11:38:45 sip00 mediator[3948]: Overall 3040 CDRs created so
> > > far./
> > > /Apr 4 11:38:58 sip00 mediator[3948]: Error getting acc callids:
> > > Server
> > > shutdown in progress/
> > > /Apr 4 11:38:58 sip00 mediator[3948]: Shutting down./
> > > /Apr 4 11:38:58 sip00 mediator[3948]: Successfully shut down./
> > > /Apr 4 11:38:58 sip00 mediator[3948]: Unlocking mediator./
> > > /
> > > /
> > > / /I searched on mailing list (using google cache, because server
> > > is
> > > down now) and i didn’t found how to debug mediator.
> > > 
> > > Can anyone help?
> > > 
> > > Regards
> > > 
> > > 
> > > _______________________________________________
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> > > Spce-user at lists.sipwise.com
> > > https://lists.sipwise.com/listinfo/spce-user
> > > 
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