[Spce-user] Can't update Subscriber Call Forward

[Gerhard Jungwirth]

Hi,

this has already been reported internally and will be fixed as soon as
possible.

Best Regards, Gerhard


On 2017-11-08 17:39, Maxwell Power wrote:
>
> We have a customer who upon logging into their customer portal cannot
> update their call forwarding. It also does not show the current status
> of the forward. If one is set, it still shows 0 in the panel. When
> clicking on configure preferences they receive a 500 error in the
> panel and we see the following in the logs:
>
>  
>
> Nov  8 09:36:30 SBC01 ngcp-panel: ERROR: fatal error,
> id=14F52999BAC53D48, timestamp=2017-11-08T16:36:30.292893000Z,
> error=Caught exception in
> NGCP::Panel::Controller::Subscriber->preferences "Can't locate object
> method "provisioning_voip_subscriber" via package
> "NGCP::Panel::Model::DB::provisioning_voip_subscribers" at
> /usr/share/perl5/NGCP/Panel/Utils/Subscriber.pm line 1398."
>
>  
>
> If I remove their call forwarding from the admin panel, we can access
> the preferences, but as soon as we save a call forward, it goes to the
> 500 screen.
>
>  
>
> We are currently running mr5.5.1.
>
>  
>
>

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