[Spce-user] Can't update Subscriber Call Forward

Gerhard Jungwirth gjungwirth at sipwise.com
Tue Nov 14 05:37:44 EST 2017


Hi,

The fix for mr5.5.1 has just been released. Affected package: ngcp-panel.

Please run ngcp-update (or update according to your policy).

Thanks again for your report and feedback.

Gerhard


On 2017-11-08 18:41, Gerhard Jungwirth wrote:
>
> Hi,
>
> this has already been reported internally and will be fixed as soon as
> possible.
>
> Best Regards, Gerhard
>
>
> On 2017-11-08 17:39, Maxwell Power wrote:
>>
>> We have a customer who upon logging into their customer portal cannot
>> update their call forwarding. It also does not show the current
>> status of the forward. If one is set, it still shows 0 in the panel.
>> When clicking on configure preferences they receive a 500 error in
>> the panel and we see the following in the logs:
>>
>>  
>>
>> Nov  8 09:36:30 SBC01 ngcp-panel: ERROR: fatal error,
>> id=14F52999BAC53D48, timestamp=2017-11-08T16:36:30.292893000Z,
>> error=Caught exception in
>> NGCP::Panel::Controller::Subscriber->preferences "Can't locate object
>> method "provisioning_voip_subscriber" via package
>> "NGCP::Panel::Model::DB::provisioning_voip_subscribers" at
>> /usr/share/perl5/NGCP/Panel/Utils/Subscriber.pm line 1398."
>>
>>  
>>
>> If I remove their call forwarding from the admin panel, we can access
>> the preferences, but as soon as we save a call forward, it goes to
>> the 500 screen.
>>
>>  
>>
>> We are currently running mr5.5.1.
>>
>>  
>>
>>
>
>
>
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