[Spce-user] rate-o-mat rates calls with 0 cost even though a rate is available

[Rene Krenn]

Hi,

did you check rate_at timestmap or tried to let it re-rate the cdr? (maybe it that result was created before you adjusted fees).

You can enable rate-o-mat debug in /etc/ngcp-config/templates/etc/default/ngcp-rate-o-mat.tt2 and then look at detailed output in /var/log/ngcp/rate-o-mat.log.

regards

-----Ursprüngliche Nachricht-----
Von: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] Im Auftrag von 4voice Service
Gesendet: Dienstag, 21. November 2017 19:49
An: spce-user at lists.sipwise.com
Betreff: [Spce-user] rate-o-mat rates calls with 0 cost even though a rate is available


Hi all,

I have an issue with rate-o-mat rating most calls with 0 cost even tough a billing fee is available:


situation:

subscriber X has a billing profile assigned

the billing profile contains a record

source: .
destination: ^43.+$
fee: 0.02

When the subscriber calls a record is added to the cdr table.

But after rate-o-matic rates the call it says rating status "rated", but the cost is still 0

+--------------+-------------------------+----------+----------------------+---------------+--------------------------------+---------------------------+-------------------------------------+
| source_user  | destination_user_dialed | duration |
source_customer_cost | rating_status | source_customer_billing_fee_id | destination_customer_cost | destination_customer_billing_fee_id |
+--------------+-------------------------+----------+----------------------+---------------+--------------------------------+---------------------------+-------------------------------------+
| 4367xxxxxxx | 431xxxxxxxxxxx            |  129.825 | 0.000000 |
ok            |                           NULL |
0.000000 |                                NULL |
+--------------+-------------------------+----------+----------------------+---------------+--------------------------------+---------------------------+-------------------------------------+
1 row in set (0.00 sec)

Note that the billing_fee_ids also remain 0.

I've tried creating and assigning a new billing profile with just 1 catchall record. But after setting the status to 'unrated' it just gets rated again with 0 cost.

There are no errors in cdr.log and rate-o-mat.log (the latter shows the cdr has been rated, but no additional errors/info)

How do I troubleshoot/fix?

Regards,
Pieter


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