[Spce-user] call forward problem with different ptimes

Theo axessofficetheo at gmail.com
Fri Sep 22 10:37:03 EDT 2017


HI
Apologies for bumping this. Any input from anyone on how to resolve this
other than putting in transcoding equipment?



On Wed, Aug 30, 2017 at 12:36 PM, Theo <axessofficetheo at gmail.com> wrote:

> Hi
>
> We are experiencing an issue where calls that come in from one carrier
> sometimes have a ptime of 60. When a call forward is set up through the
> webgui, the call goes out to another carrier because the number being
> forwarded to belongs to them but they don't ptime of 60 but rather 20. The
> result is no sound.
>
> Is there a way to deal with this? I know there is no transcoding on the
> platform.
>
>
>
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