[Spce-user] Call Forward - No audio

Marcos Pytel marcos.pytel at cotesma.com.ar
Wed Aug 8 08:27:07 EDT 2018


Hi to all!

 

I have a problem with call forward comunication.

When i configure this opción in a subscriber, the routing call work ok, the
problem is that the call don’t have audio!

Note: This issue appears when the call is transferred to a cellphone and the
caller also is outside of sipwise network.

If the call is transferred to a cellphone but the caller is inside sipwise
network, work Ok.

 

The diagram:

 




Im running mr6.3.1

The RTP log show:

 

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000260] INFO:
[350814544 at 10.10.10.1]: Final packet stats:

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000274] INFO:
[350814544 at 10.10.10.1]: --- Tag '0265897A-5B6AFA16000A3665-2E32D700' (label
'caller'), created 0:47 ago for branch '', in dialogue with
'199A5318-5B6AFA16000A8EF6-1F5F5700'

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000288] INFO:
[350814544 at 10.10.10.1]: ------ Media #1 (audio over RTP/AVP) using unknown
codec

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000302] INFO:
[350814544 at 10.10.10.1]: --------- Port      10.10.10.2:30084 <>
10.10.10.1:6056 , SSRC 0, 0 p, 0 b, 0 e, 47 ts

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000315] INFO:
[350814544 at 10.10.10.1]: --------- Port      10.10.10.2:30085 <>
10.10.10.1:6057  (RTCP), SSRC 0, 0 p, 0 b, 0 e, 47 ts

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000325] INFO:
[350814544 at 10.10.10.1]: --- Tag '199A5318-5B6AFA16000A8EF6-1F5F5700' (label
'callee'), created 0:47 ago for branch 'z9hG4bKAHmXYaRo', in dialogue with
'0265897A-5B6AFA16000A3665-2E32D700'

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000342] INFO:
[350814544 at 10.10.10.1]: ------ Media #1 (audio over RTP/AVP) using unknown
codec

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000354] INFO:
[350814544 at 10.10.10.1]: --------- Port      10.10.10.2:30066 <>
10.10.10.1:6060 , SSRC 0, 0 p, 0 b, 0 e, 47 ts

Aug  8 09:12:21 sipwise (info) rtpengine[20492]: [1533737541.000366] INFO:
[350814544 at 10.10.10.1]: --------- Port      10.10.10.2:30067 <>
10.10.10.1:6061  (RTCP), SSRC 0, 0 p, 0 b, 0 e, 47 ts

 

Thanks in advance!

 

Marcos Pytel
NOC - Cotesma
+54 (2972) 427000 int 2100
 <http://www.cotesma.com.ar/> www.cotesma.com.ar

 

 

 

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