[Spce-user] Voicemail - '*' interrupt not working and message not playing from phone
joe at torchlake.com
Fri Dec 28 12:17:44 EST 2018
Has there been any solution to this? I am having the same problem and
can't seem to find a work-around.
On 3/13/2018 1:51 PM, Clint Wiley wrote:
> I’m having the same problems.
> Clint Wiley
> Hagerstown Fiber Internet
>> On Mar 13, 2018, at 1:42 PM, Brian Pelletier
>> <brian.pelletier at aloe-me.net <mailto:brian.pelletier at aloe-me.net>> wrote:
>> Just doing a follow up to see if anyone has experienced either one of
>> these issues or have a good starting spot for me.
>> Brian Pelletier
>> ---- On Fri, 09 Mar 2018 11:36:37 -0500 *<brian.pelletier at aloe-me.net
>> <mailto:brian.pelletier at aloe-me.net>>* wrote ----
>> I am having 2 issues with voicemail since my initial install. I
>> am running mr5.5.3.
>> ISSUE 1 -
>> when dialing into the voicemail system or hitting someone
>> voicemail box hitting the "*" should interrupt the message from
>> what I have read and allow you to enter you phone number to gain
>> access to your box. hitting the star only makes a sound and does
>> nothing hitting "#" still skips the greeting and all other
>> buttons work (including "*") once you are in the voicemail
>> system. I cant find any errors in any logs and I have tried
>> using different codex with no luck. has anyone run into this and
>> know if its just a bug or how to go about fixing it?
>> ISSUE 2 -
>> when trying checking voicemails from a phone by dialing in I am
>> getting a fast busy when it gets to the point of announcing the
>> time stamp. I hear the number of messages in the box and it
>> starts to say to announce "message 1 loft on...), this is where
>> it goes fast busy. The messages to email out just fine and the
>> WAV file plays. I can even log into the CSC portal and play the
>> messages there and delete them after. In the log I can see that
>> the system does read correctly how many messages the box has but
>> when it goes to play them it says no file found. I'm guessing
>> that maybe the config file is looking in the wrong place or maybe
>> storing them in the wrong place. Anyone know what directions i
>> should go with this one ?
>> Brian Pelletier
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
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Michael 'Joe' Gaylord
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