[Spce-user] Voicemail - '*' interrupt not working and message not playing from phone

Joe Gaylord joe at torchlake.com
Fri Dec 28 12:17:44 EST 2018

Has there been any solution to this? I am having the same problem and 
can't seem to find a work-around.

Thank You,

Joe Gaylord

On 3/13/2018 1:51 PM, Clint Wiley wrote:
> I’m having the same problems.
> Thanks,
> _________________________
> Clint Wiley
> Hagerstown Fiber Internet
>> On Mar 13, 2018, at 1:42 PM, Brian Pelletier 
>> <brian.pelletier at aloe-me.net <mailto:brian.pelletier at aloe-me.net>> wrote:
>> Just doing a follow up to see if anyone has experienced either one of 
>> these issues or have a good starting spot for me.
>> Brian Pelletier
>> ---- On Fri, 09 Mar 2018 11:36:37 -0500 *<brian.pelletier at aloe-me.net 
>> <mailto:brian.pelletier at aloe-me.net>>* wrote ----
>>     I am having 2 issues with voicemail since my initial install.  I
>>     am running mr5.5.3.
>>     ISSUE 1 -
>>     when dialing into the voicemail system or hitting someone
>>     voicemail box hitting the "*" should interrupt the message from
>>     what I have read and allow you to enter you phone number to gain
>>     access to your box. hitting the star only makes a sound and does
>>     nothing hitting "#" still skips the greeting and all other
>>     buttons work (including "*") once you are in the voicemail
>>     system.  I cant find any errors in any logs and I have tried
>>     using different codex with no luck.  has anyone run into this and
>>     know if its just a bug or how to go about fixing it?
>>     ISSUE 2 -
>>     when trying checking voicemails from a phone by dialing in I am
>>     getting a fast busy when it gets to the point of announcing the
>>     time stamp.  I hear the number of messages in the box and it
>>     starts to say to announce "message 1 loft on...), this is where
>>     it goes fast busy.  The messages to email out just fine and the
>>     WAV file plays.  I can even log into the CSC portal and play the
>>     messages there and delete them after.  In the log I can see that
>>     the system does read correctly how many messages the box has but
>>     when it goes to play them it says no file found.  I'm guessing
>>     that maybe the config file is looking in the wrong place or maybe
>>     storing them in the wrong place.  Anyone know what directions i
>>     should go with this one ?
>>     Thanks,
>>     Brian Pelletier
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Michael 'Joe' Gaylord
Office: 888.299.0071 Ext 220
Office Direct: 231.354.7063
Fax: 888.990.0709

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