[Spce-user] Voicemail - '*' interrupt not working and message not playing from phone
joe at torchlake.com
Fri Dec 28 14:40:44 EST 2018
I have the asterisks sounds, but the problem is accessing the voicemail
from the outside and pressing of the asterisk key '*' doesn't interrupt
the unavailable greeting. It just doesn't do anything, when pressed.
On 12/28/2018 12:17 PM, Joe Gaylord wrote:
> Has there been any solution to this? I am having the same problem and
> can't seem to find a work-around.
> Thank You,
> Joe Gaylord
> COLI Inc.
> On 3/13/2018 1:51 PM, Clint Wiley wrote:
>> I’m having the same problems.
>> Clint Wiley
>> Hagerstown Fiber Internet
>>> On Mar 13, 2018, at 1:42 PM, Brian Pelletier
>>> <brian.pelletier at aloe-me.net <mailto:brian.pelletier at aloe-me.net>>
>>> Just doing a follow up to see if anyone has experienced either one
>>> of these issues or have a good starting spot for me.
>>> Brian Pelletier
>>> ---- On Fri, 09 Mar 2018 11:36:37 -0500
>>> *<brian.pelletier at aloe-me.net <mailto:brian.pelletier at aloe-me.net>>*
>>> wrote ----
>>> I am having 2 issues with voicemail since my initial install. I
>>> am running mr5.5.3.
>>> ISSUE 1 -
>>> when dialing into the voicemail system or hitting someone
>>> voicemail box hitting the "*" should interrupt the message from
>>> what I have read and allow you to enter you phone number to gain
>>> access to your box. hitting the star only makes a sound and does
>>> nothing hitting "#" still skips the greeting and all other
>>> buttons work (including "*") once you are in the voicemail
>>> system. I cant find any errors in any logs and I have tried
>>> using different codex with no luck. has anyone run into this
>>> and know if its just a bug or how to go about fixing it?
>>> ISSUE 2 -
>>> when trying checking voicemails from a phone by dialing in I am
>>> getting a fast busy when it gets to the point of announcing the
>>> time stamp. I hear the number of messages in the box and it
>>> starts to say to announce "message 1 loft on...), this is where
>>> it goes fast busy. The messages to email out just fine and the
>>> WAV file plays. I can even log into the CSC portal and play the
>>> messages there and delete them after. In the log I can see that
>>> the system does read correctly how many messages the box has but
>>> when it goes to play them it says no file found. I'm guessing
>>> that maybe the config file is looking in the wrong place or
>>> maybe storing them in the wrong place. Anyone know what
>>> directions i should go with this one ?
>>> Brian Pelletier
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com
> Michael 'Joe' Gaylord
> COLI Inc.
> Office: 888.299.0071 Ext 220
> Office Direct: 231.354.7063
> Fax: 888.990.0709
> Spce-user mailing list
> Spce-user at lists.sipwise.com
Michael 'Joe' Gaylord
Office: 888.299.0071 Ext 220
Office Direct: 231.354.7063
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