[Spce-user] No audio for voicemail

[Clint Wiley]

Hello,

I did a series of upgrades to get our system up to 5.5.3. Everything works fine except calls to voicemail. Those calls do not get any audio at all. Here is a snippet of the RTP log. Any ideas?

Feb 25 13:51:23 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Received command 'offer' from 127.0.0.1:49106
Feb 25 13:51:23 sipproxy2 (notice) rtpengine[2787]: NOTICE: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Creating new call
Feb 25 13:51:23 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: offer time = 0.000560 sec
Feb 25 13:51:23 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Replying to 'offer' from 127.0.0.1:49106
Feb 25 13:51:23 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Received command 'answer' from 127.0.0.1:39265
Feb 25 13:51:23 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: answer time = 0.000184 sec
Feb 25 13:51:23 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Replying to 'answer' from 127.0.0.1:39265
Feb 25 13:51:27 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2 port 33528]: Confirmed peer address as x.x.x.3:17958
Feb 25 13:51:28 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2 port 33529]: Confirmed peer address as  x.x.x.2:17959
Feb 25 13:51:28 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2 port 33517]: Confirmed peer address as 127.0.0.1:18897
Feb 25 13:51:28 sipproxy2 (warning) rtpengine[2787]: WARNING: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2 port 33517]: No support for kernel packet forwarding available (interface to kernel module not open)
Feb 25 13:51:34 sipproxy2 (warning) rtpengine[2787]: WARNING: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2 port 33529]: No support for kernel packet forwarding available (interface to kernel module not open)
Feb 25 13:51:37 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Received command 'delete' from 127.0.0.1:49106
Feb 25 13:51:37 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Scheduling deletion of call branch 'as2ea28fbd' (via-branch '') in 30 seconds
Feb 25 13:51:37 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: delete time = 0.000176 sec
Feb 25 13:51:37 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Replying to 'delete' from 127.0.0.1:49106
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Call branch 'as2ea28fbd' (label 'callee', via-branch 'z9hG4bKtoC0uaBM') deleted, no more branches remaining
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: Final packet stats:
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: --- Tag '41AA3E56-5A9305AB00016976-45151700' (label 'caller'), created 0:44 ago for branch '', in dialogue with 'as2ea28fbd'
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: ------ Media #1 (audio over RTP/AVP) using PCMU/8000
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: --------- Port       x.x.x.3:33528 <>       x.x.x.2:17958, SSRC 131933442, 702 p, 120744 b, 0 e, 30 ts
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: --------- Port       x.x.x.3:33529 <>       x.x.x.2:17959 (RTCP), SSRC 131933442, 4 p, 308 b, 0 e, 30 ts
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: --- Tag 'as2ea28fbd' (label 'callee'), created 0:44 ago for branch 'z9hG4bKtoC0uaBM', in dialogue with '41AA3E56-5A9305AB00016976-45151700'
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: ------ Media #1 (audio over RTP/AVP) using unknown codec
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: --------- Port      67.20.37.3:33516 <>       127.0.0.1:18896, SSRC 0, 0 p, 0 b, 0 e, 44 ts
Feb 25 13:52:07 sipproxy2 (info) rtpengine[2787]: INFO: [9D146426-307D11D5-9634D850-C26B60F3 at 67.20.37.2]: --------- Port      67.20.37.3:33517 <>       127.0.0.1:18897 (RTCP), SSRC 1053490905, 2 p, 88 b, 0 e, 34 ts

Thanks,
_________________________
Clint Wiley
Hagerstown Fiber Internet