[Spce-user] No audio for voicemail

[Daniel Grotti]

Yes,
this is related to old messaged stored in DB.
The problem is that messages which were recorded before Asterisk 11 was 
introduced will have the NULL value for msg_id (new field in asterisk 
voicemail table). This causes the deadlock.
This issue is current under fixing.

Daniel




On 02/26/2018 05:39 PM, Clint Wiley wrote:
> Restarting fixes it but just for a few minutes. I just discovered that. What happens is that we hear the sound sets but do not hear the recorded messages. After a few minutes, we can’t hear anything at all when we try it.
>
> Thanks,
> _________________________
> Clint Wiley
> Hagerstown Fiber Internet
>
>> On Feb 26, 2018, at 11:38 AM, Daniel Grotti <dgrotti at sipwise.com> wrote:
>>
>> Hi,
>> This seems to be an know issue (TT#33031) we discovered quite recently, and still under investigatio/fixing.
>> Restarting asterisk should fix (temporarely) the issue.
>>
>> Can you try?
>>
>> Daniel
>>
>>
>>
>> On 02/26/2018 03:18 PM, Clint Wiley wrote:
>>>> On Feb 26, 2018, at 3:14 AM, Skyler <skchopperguy at gmail.com> wrote:
>>>>
>>>> Have you enabled g.729?
>>>>
>>> It works on other calls. The only issue is with VM. Here is my config.yml snip
>>>
>>> sbc:
>>>      calltimer_enable: yes
>>>      calltimer_max: '21600'
>>>      outbound_timeout: '6000'
>>>      sdp_filter:
>>>        codecs: PCMA,PCMU,telephone-event
>>>        enable: no
>>>        mode: whitelist
>>>      session_timer:
>>>        enable: yes
>>>        max_timer: '7200'
>>>        min_timer: '90'
>>>        session_expires: '300'
>>>    session_processor_threads: 10
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