[Spce-user] Call Routing Verification 500 Internal server error

Greg Chlopowiec gregch at usip.ca
Fri Mar 23 02:59:01 EDT 2018


Sipwise 5.5.3

 

Just finished upgrading 5.5.2 to 5.5.3 and the first thing I did was Call
Routing Verification testing. It failed on the first try. I did not
implemented the Verify.pm fix before testing. Here is the result:

 

Sorry!

500 Internal server error

 

We are terribly sorry, an exceptional error has occurred:

incident number: 151E79F167F0AA18

time of incident: 2018-03-23T06:50:01.835711000Z

 

Details have been logged on the server. If you want to report the error,
describe what you were doing or attempting to do just before.

 

cat /var/log/ngcp/panel.log | grep 151E79F167F0AA18

Mar 23 07:50:01 spce ngcp-panel: ERROR: fatal error, id=151E79F167F0AA18,
timestamp=2018-03-23T06:50:01.835711000Z, error=Caught exception in
NGCP::Panel::Controller::CallRouting->callroutingverify "Undefined
subroutine &NGCP::Panel::Utils::Form::validate_number_uri called at
/usr/share/perl5/NGCP/Panel/Form/CallRouting/Verify.pm line 152."

 

From: Henk <henk at voipdigit.nl> 
Sent: Thursday, March 22, 2018 1:59 PM
To: gregch at usip.ca; spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Call Routing Verification 500 Internal server error

 

Hi Greg,

I'm on 5.5.3 without the hotfix and for me this fix is still working. If it
doesn't work for some numbers this may be an other problem. Can you post the
exception from panel.log?

Regards,

Henk Plessius

On 22-3-2018 17:29, Greg Chlopowiec wrote:

Hi Henk,

 

Thank you for the info but unfortunately this fix doesn't help much in
version 5.5.2. It worked well in 5.5.1. On some numbers it works but on
others doesn't. According to Rene this problem was fixed in 5.5.3 so I will
do the upgrade later on today and I will inform on the outcome.

 

Sincerely

Greg 

 

From: Spce-user  <mailto:spce-user-bounces at lists.sipwise.com>
<spce-user-bounces at lists.sipwise.com> On Behalf Of Henk
Sent: Thursday, March 22, 2018 3:52 AM
To: spce-user at lists.sipwise.com <mailto:spce-user at lists.sipwise.com> 
Subject: Re: [Spce-user] Call Routing Verification 500 Internal server error

 

Hi Greg,

I posted a fix in
https://lists.sipwise.com/pipermail/spce-user/2017-December/012096.html

To fix add 

use NGCP::Panel::Utils::Form;

to Verify.pm on line 10
(/usr/share/perl5/NGCP/Panel/Form/CallRouting/Verify.pm)

Best regards,

Henk Plessius

 

On 22-3-2018 3:30, Greg Chlopowiec wrote:

Sipwise 5.5.2

 

Sorry!

500 Internal server error

 

We are terribly sorry, an exceptional error has occurred:

incident number: 151E1CBE93C1A9E8

time of incident: 2018-03-22T02:22:08.946113000Z

 

Details have been logged on the server. If you want to report the error,
describe what you were doing or attempting to do just before.

 

 

I had this problem before but I forgot how to fix it. 





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