[Spce-user] Call Routing Verification 500 Internal server error

Thu Mar 22 16:19:09 EDT 2018

Hi Henk,

Still on 5.5.2 (with all hotfixes available)

This is what I've done:

Added fix to: 

use NGCP::Panel::Utils::Form;

to Verify.pm on LINE 10
(/usr/share/perl5/NGCP/Panel/Form/CallRouting/Verify.pm)

If I run Call routing verification from subscriber to PSTN phone number this
is what I get (phone numbers and domains changed in the output for privacy
reasons):

caller:    15555553434     callee:   16666668787

caller in:               15555553434     callee in:              16666668787

caller out:            15555553434     callee out:           6666668787

caller type:          subscriber           callee type:         peer

Log:

found caller subscriber '15555553434 at res.example.com' with id 12

call from 15555553434 using subscriber '15555553434 at res.example.com' id 12

using caller domain inbound rewrite rule set 'NANP_Domain_Dialplan' with id
1

caller 15555553434 is accepted as it matches subscriber's 'allowed_clis'

callee subscriber lookup based on 16666668787

no callee subscriber found, performing peer lookup with caller uri
15555553434 at res.example.com and callee uri 16666668787 and callee
16666668787

matched peer 'PeerProvider' with id 1

call to 16666668787  and peer host 'out-gw-1' (ip: public_ip) with id 1

using callee peer outbound rewrite rule set 'NANP-PeerProvider-dial-plan'
with id 6

callee 16666668787 is rewritten based on the outbound rules into 6666668787

Now small change in Call routing Verification:

Caller: 15555553434

Callee: 6666668787

The result: 

Sorry!

500 Internal server error

We are terribly sorry, an exceptional error has occurred:

incident number: 151E5760C6698F50

time of incident: 2018-03-22T20:16:37.255090000Z

Details have been logged on the server. If you want to report the error,
describe what you were doing or attempting to do just before.

cat /var/log/ngcp/panel.log | grep 151E5760C6698F50

Mar 22 21:16:37 spce ngcp-panel: ERROR: fatal error, id=151E5760C6698F50,
timestamp=2018-03-22T20:16:37.255090000Z, error=Caught exception in
NGCP::Panel::Controller::CallRouting->callroutingverify "Undefined
subroutine &NGCP::Panel::Utils::Form::validate_number_uri called at
/usr/share/perl5/NGCP/Panel/Form/CallRouting/Verify.pm line 152."

From: Henk <henk at voipdigit.nl> 
Sent: Thursday, March 22, 2018 1:59 PM
To: gregch at usip.ca; spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Call Routing Verification 500 Internal server error

Hi Greg,

I'm on 5.5.3 without the hotfix and for me this fix is still working. If it
doesn't work for some numbers this may be an other problem. Can you post the
exception from panel.log?

Regards,

Henk Plessius

On 22-3-2018 17:29, Greg Chlopowiec wrote:

Hi Henk,

Thank you for the info but unfortunately this fix doesn't help much in
version 5.5.2. It worked well in 5.5.1. On some numbers it works but on
others doesn't. According to Rene this problem was fixed in 5.5.3 so I will
do the upgrade later on today and I will inform on the outcome.

Sincerely

Greg 

From: Spce-user  <mailto:spce-user-bounces at lists.sipwise.com>
<spce-user-bounces at lists.sipwise.com> On Behalf Of Henk
Sent: Thursday, March 22, 2018 3:52 AM
To: spce-user at lists.sipwise.com <mailto:spce-user at lists.sipwise.com> 
Subject: Re: [Spce-user] Call Routing Verification 500 Internal server error

Hi Greg,

I posted a fix in
https://lists.sipwise.com/pipermail/spce-user/2017-December/012096.html

To fix add 

use NGCP::Panel::Utils::Form;

to Verify.pm on line 10
(/usr/share/perl5/NGCP/Panel/Form/CallRouting/Verify.pm)

Best regards,

Henk Plessius

On 22-3-2018 3:30, Greg Chlopowiec wrote:

Sipwise 5.5.2

Sorry!

500 Internal server error

We are terribly sorry, an exceptional error has occurred:

incident number: 151E1CBE93C1A9E8

time of incident: 2018-03-22T02:22:08.946113000Z

Details have been logged on the server. If you want to report the error,
describe what you were doing or attempting to do just before.

I had this problem before but I forgot how to fix it. 

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