[Spce-user] Incident [#SRY04139] Carrying original destination when forwarding

linksilent at app.tenacit.net linksilent at app.tenacit.net
Wed Oct 17 06:41:56 EDT 2018


Hi,<br />
<br />
We are running into an issue at the moment with one of our SIP clients.<br />
<br />
Our client has an onsite PBX, with dual ISPs<br />
<br />
On our SIP server we have 3 accounts for our client:<br />
<br />
Tenant1 - Dynamic registration (PBX initiates connection to our server)<br />
Tenant1-Failover1 - Static registration (SIP sends traffic to IP obtained from ISP1 without registration)<br />
Tenant1-Failover2 - Static registration (SIP sends traffic to IP obtained from ISP2 without registration)<br />
<br />
Tenant1 account is configured to forward calls to Tenant1-Failover1 when CFNA, and Tenant1-Failover2 is configured to forward calls to Tenant1-Failover2 when CFNA.<br />
<br />
Whats happening now is that the call gets forwarded to Tenant1-Failover1 at sipserver.example.com instead of the original DID number, so when it arrives at the PBX, the PBX replies with "not found"<br />
<br />
Is there a way to forward the call with the original destination? Since our client has multiple DID numbers, we cant make a catch all that will send the calls to a single destination, we need to still have the PBX see the original destination DID<br />
 
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