[Spce-user] sipwise c5 ce - mr7.2.1 - voicemail is not recording messages
dgrotti at sipwise.com
Mon Apr 8 10:57:46 EDT 2019
try to loging to astersik CLI with command: asterisk -vvvvvvr
Then make the call, and see what the standard output says.
Head of Customer Support Sipwise GmbH
e: dgrotti at sipwise.com Europaring F15
t: +43(0)130120332 A-2345 Brunn Am Gebirge
w: www.sipwise.com FN: 305595f FG: LG Wiener Neustadt
On 4/8/19 4:56 PM, Raul Fernandez Gomez wrote:
> Thanks Daniel
> OK, any idea about what could be the problem and/or how to debug it?
> Best Regards
> Raul Fernandez Gomez
> El 8/4/19 a las 10:40, Daniel Grotti escribió:
>> VM messages are store in the database, in the kamailio table called
>> Daniel Grotti
>> Head of Customer Support Sipwise GmbH
>> e: dgrotti at sipwise.com Europaring F15
>> t: +43(0)130120332 A-2345 Brunn Am Gebirge
>> w: www.sipwise.com FN: 305595f FG: LG Wiener Neustadt
>> On 4/5/19 6:57 PM, Raul Fernandez Gomez wrote:
>>> Hi spce-users,
>>> I have just to install a sipwise c5 ce - mr7.2.1 and I am having
>>> problems with the voicemail / voicebox.
>>> When you leave a message it appears in the "Details" -> "Voice
>>> Mails" section of the subscriber and the directory
>>> /var/spool/asterisk/voicemail/default/[uuid]/INBOX is created but it
>>> is always empty, no wav file is recorded.
>>> Any idea?
>>> If no, any idea about what log file I have to check or about how to
>>> increase the log level? I am trying to find what is going wrong in
>>> the log files but I cant see any error or warn message during the
>>> recording in /var/log/ngcp/voicemail.log
>>> Thanks in advance for your help
>>> Best Regards
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com
>> Spce-user mailing list
>> Spce-user at lists.sipwise.com
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