[Spce-user] subscriber

[daniel_new]

Francesco,
as the issue happened 3 days ago you should check old files:

zgrep "1595BA3157BF2190" /var/log/ngcp/old/panel*



Daniel



On 4/17/19 6:48 PM, Francesco Di Lecce wrote:
> hi,
> 
> grep "1595BA3157BF2190" /var/log/ngcp/panel.log
> grep "1595BA3157BF2190" /var/log/ngcp/panel-fcgi.log
> grep "1595BA3157BF2190" /var/log/ngcp/panel-debug.log
> 
> i get nothing.
> E164 number is unique
> Today i added new subscriber without error
> I didn't understand what happened
> 
> thanks!!
> 
> 
> Il giorno mar 16 apr 2019 alle ore 11:16 Daniel Grotti 
> <dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>> ha scritto:
> 
>     Hi,
>     you should grep "1595BA3157BF2190" /var/log/ngcp/panel*
> 
>     and see the ERROR you get there. Maybe a duplicate E164 number?
> 
> 
>     -- 
>     Daniel Grotti
> 
>     Head of Customer Support                                     
>       Sipwise GmbH
>     e: dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>                 
>                                Europaring F15
>     t: +43(0)130120332                                    A-2345 Brunn
>     Am Gebirge
>     w: www.sipwise.com <http://www.sipwise.com>          FN: 305595f   
>        FG: LG Wiener Neustadt
> 
>     On Monday, April 15, 2019 20:47 CEST, Francesco Di Lecce
>     <dilecce.francesco at gmail.com <mailto:dilecce.francesco at gmail.com>>
>     wrote:
> 
>      > Hi,
>      > i have mr7.2.1 and i test the platform from a few days.
>      > Today if i tray to add new subscribers i have this error:
>      >
>      > Failed to create subscriber [1595BA3157BF2190]
>      >
>      > can you help me?
>      > thanks
>      > --
> 
> 
> 
> -- 
> 
> 	
> 
> *Ing. Francesco Di Lecce*
> IT Network Voip Engineer
> www.linkat.it <http://www.linkat.it/>
> Tel. 0835.183 0000
> Fax. 0835.183 0001
> via Biagi, snc - Matera 
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> 
> *Clicca qui per contattarmi subito* 
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> 
> ----------------------------------------------------
> 
> 
>