[Spce-user] no cdrs after upgrade - mediator is running

[qabane me]

Hi Rene

Still no go. We don't rate the calls so that would explain it if there was
a filter but I don't see one:

 export_conditions:
    -
      column: accounting.cdr.export_status
      compare_value: '"unexported"'
      operand: =
    -
      column: accounting.cdr.rating_status
      compare_value: '"ok"'
      operand: =

Which is presumably where this would be?

On Wed, Jul 3, 2019 at 4:44 PM Rene Krenn <rkrenn at sipwise.com> wrote:

> Ok, then in the configyml, the cdr-exporter section can be revised.
>
> Maybe filtering of exported cdrs is in effect (eg. export calls with OK
> status only, or rated cdrs only), but rate-o-mat does not rate calls (check
> their rating_status in cdr table).
>
> br
>
>
>
> *Von:* qabane me [mailto:qabaneitsolutions at gmail.com]
> *Gesendet:* Mittwoch, 3. Juli 2019 10:10
> *An:* Rene Krenn <rkrenn at sipwise.com>
> *Cc:* Spce-user <spce-user at lists.sipwise.com>
> *Betreff:* Re: [Spce-user] no cdrs after upgrade - mediator is running
>
>
>
> Hi Rene
>
>
>
> Ok I have poked and prodded but am not clear on what to look for. The user
> and password for exporter are correct and can access the DB.
>
>
>
>  /usr/sbin/cdr-exporter gives:
>
>
>
> +++ Start run with DB exporter at accounting to sipwise
> ### 0 data lines written to
> /tmp/TkhNDI49z4/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr.9781,
> checksum is 9b8bd11538a55b017aab6b2ce9d7374f
> ### successfully moved
> /tmp/TkhNDI49z4/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr.9781
> to
> /tmp/TkhNDI49z4/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr
> ### moving
> /tmp/TkhNDI49z4/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr
> to
> /home/jail/home/cdrexport/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr
>
> ### successfully moved
> /tmp/TkhNDI49z4/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr
> to final destination
> /home/jail/home/cdrexport/resellers/default/201907/03/sipwise_007_20190703100802_0000016150.cdr
>
> ### 0 data lines written to
> /tmp/TkhNDI49z4/resellers/XXX/201907/03/sipwise_007_20190703100802_0000015797.cdr.9781,
> checksum is 9b8bd11538a55b017aab6b2ce9d7374f
> ### successfully moved
> /tmp/TkhNDI49z4/resellers/XXX/201907/03/sipwise_007_20190703100802_0000015797.cdr.9781
> to /tmp/TkhNDI49z4/resellers/Pink
> IP/201907/03/sipwise_007_20190703100802_0000015797.cdr
> ### moving /tmp/TkhNDI49z4/resellers/Pink
> IP/201907/03/sipwise_007_20190703100802_0000015797.cdr to
> /home/jail/home/cdrexport/resellers/Pink
> IP/201907/03/sipwise_007_20190703100802_0000015797.cdr
>
> ### successfully moved
> /tmp/TkhNDI49z4/resellers/XXX/201907/03/sipwise_007_20190703100802_0000015797.cdr
> to final destination /home/jail/home/cdrexport/resellers/Pink
> IP/201907/03/sipwise_007_20190703100802_0000015797.cdr
>
>
>
> I am clearly not looking in the right place but my GPS is not showing me
> where to go :-(
>
>
>
>
>
>
>
> On Tue, Jul 2, 2019 at 12:49 PM Rene Krenn <rkrenn at sipwise.com> wrote:
>
> cdr-exporter is not mediator, it is a separate program, launched via cron.
>
> It also has a dedicated logfile.
>
> br
>
>
>
> *Von:* qabane me [mailto:qabaneitsolutions at gmail.com]
> *Gesendet:* Dienstag, 2. Juli 2019 12:33
> *An:* Rene Krenn <rkrenn at sipwise.com>
> *Cc:* Spce-user <spce-user at lists.sipwise.com>
> *Betreff:* Re: [Spce-user] no cdrs after upgrade - mediator is running
>
>
>
> Ok, found this:
>
>
>
> DBHOST=localhost
> DBUSER=exporter
> DBPASS=XXXXXXXXXXXXX
> DBDB=accounting
>
>
>
> in /etc/ngcp-cdr-exporter/cdr-exporter.conf
>
>
>
> Restarting Mediator gives me this:
>
>
>
> Jul  2 12:29:07 sipwise (debug) mediator[16939]: Writing pid file.
> Jul  2 12:29:07 sipwise (info) mediator[16939]: ACC acc database
> host='localhost', port='3306', user='kamailio', name='kamailio'
> Jul  2 12:29:07 sipwise (info) mediator[16939]: CDR acc database
> host='localhost', port='3306', user='mediator', name='accounting'
> Jul  2 12:29:07 sipwise (info) mediator[16939]: PROV database
> host='localhost', port='3306', user='mediator', name='provisioning'
> Jul  2 12:29:07 sipwise (info) mediator[16939]: STATS database
> host='localhost', port='3306', user='mediator', name='stats'
> Jul  2 12:29:07 sipwise (debug) mediator[16939]: Setting up mysql
> connections.
> Jul  2 12:29:07 sipwise (info) mediator[16939]: Up and running,
> daemonized=1, pid-path='/var/run/mediator.pid', interval=10
>
>
>
> No mention of a DBUSER exporter though. Am I barking up the right tree?
>
>
>
>
>
>
>
> On Tue, Jul 2, 2019 at 12:17 PM qabane me <qabaneitsolutions at gmail.com>
> wrote:
>
> Hi
>
>
>
> Thanks for the quick response. Indeed they show unexported.
>
>
>
> You can investigate by executing it from commandline. > I am not sure
> what you mean by that and/or what to fix :-(?
>
>
>
> On Tue, Jul 2, 2019 at 12:13 PM Rene Krenn <rkrenn at sipwise.com> wrote:
>
> If you check accounting.cdr databse tables, what export_status do the
> records there show?
>
> If „unexported“, cdr-exporter is not running properly; eg. it’s dbuser is
> rejected. You can investigate by executing it from commandline.
>
>
>
> br
>
>
>
> *Von:* Spce-user [mailto:spce-user-bounces at lists.sipwise.com] *Im Auftrag
> von *qabane me
> *Gesendet:* Dienstag, 2. Juli 2019 12:08
> *An:* Spce-user <spce-user at lists.sipwise.com>
> *Betreff:* [Spce-user] no cdrs after upgrade - mediator is running
>
>
>
> Hi there
>
>
>
> We upgraded our sipwise to 4.5.12. I have just picked up that the cdrs
> appear to not be generated. Mediator is running, the CDR log shows:
>
>
>
> Jul  2 12:04:15 sipwise (debug) mediator[4291]: Overall 2131068 CDRs
> created so far.
> Jul  2 12:04:18 sipwise (debug) mediator[4291]: Overall 2131071 CDRs
> created so far.
> Jul  2 12:04:21 sipwise (debug) mediator[4291]: Overall 2131073 CDRs
> created so far.
> Jul  2 12:04:24 sipwise (debug) mediator[4291]: Overall 2131079 CDRs
> created so far.
> Jul  2 12:04:27 sipwise (debug) mediator[4291]: Overall 2131083 CDRs
> created so far.
>
>
>
> So all appears to be working. It does create the various files in the
> /home/jail/home/resellers/default directory, but they are blank. There are
> no files though at all in the /system directory since the upgrade.
>
>
>
> Any ideas what could be missing?
>
>
>
>
>
>
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