[Spce-user] Fwd: R: CDR NOT WORKING

Alex Lutay alutay at sipwise.com
Mon Mar 11 08:05:14 EDT 2019




-------- Forwarded Message --------
Subject: R: [Spce-user] CDR NOT WORKING
Date: Mon, 11 Mar 2019 11:38:23 +0100
From: Alessandro Romano <alessandro.romano at rpeng.it>
To: 'Alex Lutay' <alutay at sipwise.com>

Hi mediator service is not running, rateomat is not running, telegraf is
not running

root at c5:~# ngcp-service summary
Service                        Managed      Started   Status
------------------------------ ------------ --------- ----------
asterisk                       managed      on-boot   active
exim                           managed      on-boot   active
grafana                        managed      on-boot   active
influxdb                       managed      on-boot   active
kannel-bearerbox               unmanaged    on-boot   inactive
kannel-smsbox                  unmanaged    on-boot   inactive
lb                             managed      on-boot   active
licensed                       managed      on-boot   active
mediator                       managed      on-boot   failed
mysql                          managed      on-boot   active
ngcp-eaddress                  managed      on-boot   active
ngcp-panel                     managed      on-boot   active
ngcp-witnessd                  managed      on-boot   active
nginx                          managed      on-boot   active
ntp                            managed      on-boot   active
prosody                        managed      on-boot   active
proxy                          managed      on-boot   active
rateomat                       managed      on-boot   failed
redis                          managed      on-boot   active
rtpengine                      managed      on-boot   active
rtpengine-recording            unmanaged    on-boot   inactive
sems                           managed      on-boot   active
ssh                            managed      on-boot   active
syslog                         managed      on-boot   active
telegraf                       managed      on-boot   failed

-----Messaggio originale-----
Da: Spce-user <spce-user-bounces at lists.sipwise.com> Per conto di Alex Lutay
Inviato: lunedì 11 marzo 2019 11.32
A: spce-user at lists.sipwise.com
Oggetto: Re: [Spce-user] CDR NOT WORKING

Hi,

Kamailio creates accounting records in DB (MySQL/Redis).
Mediator is reading accounting and creates CDRs.
Rate-o-mat reads CDRs are rate them (update in DB).

Run "ngcp-service summary" and ensure all components are running.
Check the proper log service for not running service, with high
probability it is mediator/rate-o-mat and logs are /var/log/ngcp/cdr.log
and /var/log/ngcp/rate-o-mat.log

Have fun!

On 3/11/19 11:24 AM, Alessandro Romano wrote:
> My spce v. mr6.2.1 stops to recording cdrs from 12/02/2019
> 
> Someone can help me ?

--
Alex Lutay
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