[Spce-user] Rate not Applied to Customer SPCE
Daniel Grotti
dgrotti at sipwise.com
Tue Mar 12 11:00:32 EDT 2019
please share or check how CDR id 38 looks like please.
Looks like there are some field that does not like to rateomat.
--
Daniel Grotti
Head of Customer Support Sipwise GmbH
e: dgrotti at sipwise.com Europaring F15
t: +43(0)130120332 A-2345 Brunn Am Gebirge
w: www.sipwise.com FN: 305595f FG: LG Wiener Neustadt
On 3/12/19 3:58 PM, EMMANUEL AFANG wrote:
> Rate-o-mat keeps crashing...
> :~# tail -f /var/log/ngcp/rate-o-mat.log
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: Trying to connect to accounting db...
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: Successfully connected to accounting db...
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: local cdr time balance column model loaded
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: local cdr relation column model loaded
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: local cdr cash balance column model loaded
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: local cdr tag column model loaded
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: Up and running.
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: Grabbed 9 CDRs
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: 1/9 - rate CDR ID 38
> Mar 12 15:57:09 vmi236882 (info) rate-o-mat[19580]: INFO: Caught DBI:err 1690
>
> Best Regards
>
> *Emmanuel Afang *
>
> *
> *
>
> Mobile +2347084280332
> Email: _a <mailto:cuzomba at dial-mobile.com>fang.emmanuel at gmail.com
> <mailto:fang.emmanuel at gmail.com>_
>
> Skype: _a <mailto:cuzomba at dial-mobile.com>fang.emmanuel_
>
>
>
>
> On Tue, Mar 12, 2019 at 3:54 PM Daniel Grotti <dgrotti at sipwise.com
> <mailto:dgrotti at sipwise.com>> wrote:
>
> You can try to enable rate-o-mat debug level:
>
> cat /mnt/glusterfs/home/dgrotti# cat /etc/default/ngcp-rate-o-mat
>
> # Options for the NGCP rate-o-mat
> RATEOMAT_DEBUG=2
> ...
> ...
>
>
> There restart rate-o-mat and check again the log.
>
> --
> Daniel Grotti
>
> Head of Customer Support Sipwise GmbH
> e:dgrotti at sipwise.com <mailto:dgrotti at sipwise.com> Europaring F15
> t: +43(0)130120332 A-2345 Brunn Am Gebirge
> w:www.sipwise.com <http://www.sipwise.com> FN: 305595f FG: LG Wiener Neustadt
>
> On 3/12/19 3:50 PM, EMMANUEL AFANG wrote:
>> The CallID for CDR 39 is
>> 97576ZTQxOGYyYjc3ZTVjZmNhNTZmZjcwZmI3ZjVmYWM0ZmE
>> Everything is auto generated.
>>
>> Best Regards
>>
>> *Emmanuel Afang *
>>
>> *
>> *
>>
>> Mobile +2347084280332
>> Email: _a <mailto:cuzomba at dial-mobile.com>fang.emmanuel at gmail.com
>> <mailto:fang.emmanuel at gmail.com>_
>>
>> Skype: _a <mailto:cuzomba at dial-mobile.com>fang.emmanuel_
>>
>>
>>
>>
>> On Tue, Mar 12, 2019 at 3:46 PM Daniel Grotti
>> <dgrotti at sipwise.com <mailto:dgrotti at sipwise.com>> wrote:
>>
>> Hi,
>> do you maybe have some string value out of range in CDR id 39 ?
>>
>> *
>> **Error: 1690* SQLSTATE: 22003 (ER_DATA_OUT_OF_RANGE)
>> Message: %s value is out of range in '%s'*
>>
>>
>>
>> *
>>
>> --
>> Daniel Grotti
>>
>> Head of Customer Support Sipwise GmbH
>> e:dgrotti at sipwise.com <mailto:dgrotti at sipwise.com> Europaring F15
>> t: +43(0)130120332 A-2345 Brunn Am Gebirge
>> w:www.sipwise.com <http://www.sipwise.com> FN: 305595f FG: LG Wiener Neustadt
>>
>> On 3/12/19 3:38 PM, EMMANUEL AFANG wrote:
>>> Rate-o-mat service failed with the following log:
>>> :~# tail -f /var/log/ngcp/rate-o-mat.log
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 1 CDRs completed. 10 CDRs rated overall so far.
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 0 CDRs completed. 10 CDRs rated overall so far.
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 0 CDRs completed. 10 CDRs rated overall so far.
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Grabbed 1 CDRs
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: 1/1 - rate CDR ID 37
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 1 CDRs completed. 11 CDRs rated overall so far.
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 0 CDRs completed. 11 CDRs rated overall so far.
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Grabbed 1 CDRs
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: 1/1 - rate CDR ID 38
>>> Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Caught DBI:err 1690
>>>
>>> Best Regards,
>>>
>>> Afang Emmanuel
>>>
>>> Mobile: +234 708 428 0332
>>> Skype: Afang.Emmanuel
>>>
>>> On Tue, Mar 12, 2019, 2:02 PM EMMANUEL AFANG
>>> <afang.emmanuel at gmail.com <mailto:afang.emmanuel at gmail.com>>
>>> wrote:
>>>
>>> Hi
>>> I configured rate for customer with direction out. CDR
>>> still shows a cost of zero.
>>> mr7.1.1
>>> Please what am I doing wrong?
>>>
>>> Best Regards
>>>
>>> *Emmanuel Afang *
>>>
>>> *
>>> *
>>>
>>> Mobile +2347084280332
>>> Email: _a
>>> <mailto:cuzomba at dial-mobile.com>fang.emmanuel at gmail.com
>>> <mailto:fang.emmanuel at gmail.com>_
>>>
>>> Skype: _a <mailto:cuzomba at dial-mobile.com>fang.emmanuel_
>>>
>>>
>>>
>>> _______________________________________________
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
>>> https://lists.sipwise.com/listinfo/spce-user
>>
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>
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