[Spce-user] Need help: Mediator stopped....

[Thomas Georg]

Hi list,

last night our mediator stopped. Since then we have no calls in the call history.
When I try to start the mediator (ngcp-service mediator start) following occurs:

/var/log/ngcp/cdr.log:
May  3 11:43:02 spce (notice) mediator[10604]: mediator.c:188 [main]: Starting mediator
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:219 [main]: ACC acc database host='localhost', port='3306', user='kamailio', name='kamailio'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:221 [main]: CDR acc database host='localhost', port='3306', user='mediator', name='accounting'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:223 [main]: PROV database host='localhost', port='3306', user='mediator', name='provisioning'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:225 [main]: STATS database host='localhost', port='3306', user='mediator', name='stats'
May  3 11:43:02 spce (info) mediator[10604]: mediator.c:229 [main]: REDIS database host='localhost', port='6379', pass='<none>', id='21'
May  3 11:43:02 spce (notice) mediator[10604]: mediator.c:243 [main]: Up and running, daemonized=0, pid-path='/var/run/mediator.pid', interval=10
May  3 11:43:03 spce (err) mediator[10604]: medredis.c:60 [medredis_reply_to_entry]: Received Redis reply type 4 instead of 1 (string) for element 0
May  3 11:43:03 spce (err) mediator[10604]: medredis.c:641 [medredis_fetch_records]: Failed to convert redis reply to entry (cid '97dd0a92-0bfd-1233-7eb8-2b6d0a338bf5')
May  3 11:43:03 spce (info) mediator[10604]: mediator.c:391 [main]: Shutting down.
May  3 11:43:03 spce (info) mediator[10604]: mediator.c:397 [main]: Successfully shut down.


root at spce:~# ngcp-service redis status
● redis-server.service - Advanced key-value store
   Loaded: loaded (/etc/systemd/system/redis-server.service; enabled; vendor preset: enabled)
  Drop-In: /etc/systemd/system/redis-server.service.d
           └─override.conf
   Active: active (running) since Tue 2018-11-27 06:03:55 CET; 5 months 5 days ago
     Docs: http://redis.io/documentation,
           man:redis-server(1)
Main PID: 1045 (redis-server)
    Tasks: 3 (limit: 7127)
   CGroup: /system.slice/redis-server.service
           └─1045 /usr/bin/redis-server 127.0.0.1:6379

root at spce:~# ngcp-service mediator status
● ngcp-mediator.service - NGCP Mediator
   Loaded: loaded (/lib/systemd/system/ngcp-mediator.service; enabled; vendor preset: enabled)
   Active: inactive (dead) since Fri 2019-05-03 11:43:03 CEST; 5min ago
  Process: 10604 ExecStart=/usr/bin/mediator (code=exited, status=0/SUCCESS)
Main PID: 10604 (code=exited, status=0/SUCCESS)

We rebooted the box, same effect….

Any ideas?

Regards
Thomas

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