[Spce-user] No ActiveCall on Grafana

[Mark van Herpen]

Hello,

Same issue here on CE mr7.5.1, applied al fixes with 'apt-get upgrade' 
and ngcpcfg apply and a reboot.

I have one active call, also ngcp-status shows 1 active call.

The grafana sip-statistics dashboard shows 0 active calls.
The 'active calls'-panel (one row lower), shows 'No data points.

 From the json-export of the active panel I saw the influx query used:

root at tran-out01:/etc/ngcp-config# influx
Connected to /run/influxdb/influxdb.sock version 1.6.4
InfluxDB shell version: 1.6.4
 > use ngcp
Using database ngcp
 > SELECT SUM(mean) from (SELECT mean(kam_dialog_active) from kamailio 
where "node_active" = '1' AND time > now() - 20s  group by host)
name: kamailio
time sum
---- ---
0    0

Also a 'select * from kam_dialog_active' gives no result.

Can I do something more for debugging?

Grtz,

Mark



Op 23-09-19 om 15:06 schreef Luciano Moreira:
> Hi Folks,
> 
> I installed SIPWISE CE 7.4.1. Everything was perfect.
> Then I upgraded to mr7.5.1. After that, I lost Grafana's Active Calls panel.
> Applied all hotfixes, but Active calls panel stills empty.
> I have no clue how to debug this issue. Anyone could help me? Where 
> should I start look in for?
> 
> +---------------------------------------------- 2019-09-23 09:56:55 -+
> | NGCP: CE mr7.5.1           nodes setup                        [  ] |
> | NGCP: subscribers:21 locations:6 calls:2                           |
> |   OS: buster (10.1) 4.19.0-6-amd64 SMP (ext4)                      |
> |  CPU: 2 = 1 x Virtual CPU 82d9ed4018dd (HT)                        |
> |   HW: Standard PC (i440FX + PIIX, 1996) by QEMU                    |
> | BIOS: rel-1.12.0-0-ga698c8... (04/01/2014) by SeaBIOS              |
> |  RAM: 3.9Gi (used 78%/cache 6%) mysqld[39.7%] kamailio[12.7%]      |
> |   LA: system load OK: 0.25 0.48 0.51                               |
> | DISK: /dev/sr0 [CDROM] /dev/vda [HDD]                              |
> | DISK: space used /[26%]                                            |
> | DISK: inodes in use /[3%]                                          |
> | SWAP: used 685824 kB: mysqld[59%] perl-fcgi-pm [N[59%] perl-fcgi[47%]  |
> | MODs: License OFF, DUMMY ON,                                       |
> +-----  ---------------------------------------7.5.1.1+0~mr7.5.1.1---+
> 
> Luciano Moreira
> Logic
>