[Spce-user] rate-o-mat service fails

florent goue florentgoue at gmail.com
Sun Apr 26 11:37:22 EDT 2020

Hi please I need your help.
the rate-o-mat service fails a few minutes after I start it or restart the
 systemctl status rate-o-mat
â ngcp-rate-o-mat.service - NGCP CDR Rating Daemon
   Loaded: loaded (/lib/systemd/system/ngcp-rate-o-mat.service; enabled;
vendor preset: enabled)
   Active: failed (Result: exit-code) since Sun 2020-04-26 14:16:39 GMT;
33min ago
  Process: 988 ExecStart=/usr/sbin/ngcp-rate-o-mat (code=exited, status=11)
 Main PID: 988 (code=exited, status=11)

FATAL: 1/21 - rating CDR ID 111 aborted (failed 3 times), please fix it
manually: FATAL: No outbound fee info for profile 2 and source user
'1112001991' or user/domain '1112001991 at cptrunks.com' and destination user
'conf=1112001991' or user/domain 'conf=1112001991 at conference.local' found

This happened after setting up a conference.
everything worked fine before
the trouble started when i create the conference subscriber and did the
test call to it
   I configured the conference subscriber in a sip domain (
1112001991 at cptrunks.com )
   calls to this subscriber were supported by a billing fee created and
which works well.
^(111)?[2-5]\d{4,6}$ ^(111)?[2-5]\d{4,6}$ Regular expression - longest
pattern out  .
the calls are OK, but the rate-o-mat fails.
After that, I created a biiling fees @ conference.local $ but always the
same result.
I deleted the subscriber conference, but still the same result.

can someone help me?
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