[Spce-user] Issue after upgrade from 4.5.13 to 5.5.11

Marco Capetta mcapetta at sipwise.com
Fri Apr 3 10:46:10 EDT 2020


Hi Robert,

I was waiting for the logs, but I didn't receive them.
If I'm not in wrong they were neither attached to your last email.

Thanks
Marco


On 4/3/20 4:42 PM, Robert Cuaresma wrote:
>
> Hi Marco!
>
> Did you receive the log files?
>
> Thanks!!
>
> Saludos,
>
> Robert Cuaresma
>
> *De:* Marco Capetta <mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>>
> *Enviado el:* martes, 31 de marzo de 2020 9:52
> *Para:* Robert Cuaresma <rcuaresma at cloudcom.cat 
> <mailto:rcuaresma at cloudcom.cat>>; spce-user at lists.sipwise.com 
> <mailto:spce-user at lists.sipwise.com>
> *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
> Hi Robert
>
> Yes for a complete analysis I would need, for a working and not 
> working call, the lb and proxy log level 2 and a sip trace.
>
> Thanks
> Marco
>
> On 3/30/20 4:09 PM, Robert Cuaresma wrote:
>
>     Hi Marco, don’t worry.
>
>     Yes. The calls are coming from the same provider, same IP and same
>     port. Both subscribers exist and it can receive calls in other
>     moments until it start to fail.
>
>     R=sip:349X76X097X at 123.123.123.123:5060àOK
>
>     FROM IP ADDRESS: 217.1X0.3X.2X9
>
>     R=sip:349X56X60X0 at 123.123.123.123:5060àFail
>
>     FROM IP ADDRESS: 217.1X0.3X.2X9
>
>     If you like, I can send you a complete log in private for your
>     analisis.
>
>     Saludos,
>
>     Robert Cuaresma
>
>     *De:* Marco Capetta <mcapetta at sipwise.com>
>     <mailto:mcapetta at sipwise.com>
>     *Enviado el:* lunes, 30 de marzo de 2020 15:55
>     *Para:* spce-user at lists.sipwise.com
>     <mailto:spce-user at lists.sipwise.com>
>     *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
>     Hi Robert,
>
>     sorry for the delay...
>
>     From the log line you attached it is difficult to understand the
>     real issue: source IP and ports are missing.
>     As you said both the messages are coming from the same provider,
>     but can you please also check that both are coming from the same
>     IP and port? IP and port have to be the same you configured in the
>     peer details.
>
>     Cheers
>     Marco
>
>     On 3/30/20 3:40 PM, Robert Cuaresma wrote:
>
>         Hi Mario!
>
>         Any suggestion about this?
>
>         Thanks a lot!
>
>         Saludos,
>
>         Robert Cuaresma
>
>         *De:* Robert Cuaresma <rcuaresma at cloudcom.cat>
>         <mailto:rcuaresma at cloudcom.cat>
>         *Enviado el:* lunes, 23 de marzo de 2020 17:18
>         *Para:* spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi Marco! Sorry by the delay on response…
>
>         I have attached two examples (with masked IPs and numbers)
>
>         OK Inbound Call:
>
>         Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE: <script>: Call from
>         PSTN -
>         R=sip:349X76X097X at 123.123.123.123:5060ID=520416609_119976867 at 217.1X0.3X.2X9
>         <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9>UA='<null>'
>
>         Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE: <script>: No
>         matching inbound peer rule in any peering group, rejecting
>         call - R=sip: 349X76X097X at 123.123.123.123:5060
>         <mailto:349X76X097X at 123.123.123.123:5060>ID=520416609_119976867 at c
>         <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9>UA='<null>'
>
>         Failed Inbound Call:
>
>         Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE: <script>: Call from
>         PSTN -
>         R=sip:349X56X60X0 at 123.123.123.123:5060ID=671503121_83856560 at 217.1X0.3X.2X9
>         <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9>UA='<null>'
>
>         Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE: <script>: Inbound
>         peering group '2' matched, looking up peer host - R=sip:
>         349X56X60X0 at 123.123.123.123:5060
>         <mailto:349X56X60X0 at 123.123.123.123:5060>ID=671503121_83856560 at 217.1X0.3X.2X9
>         <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9>UA='<null>'
>
>         Inbound Route:
>
>         Both calls come from the same SIP Provider (COLT).
>
>         Banned IP are empty.
>
>         Thanks a lot!!
>
>         Saludos,
>
>         Robert Cuaresma
>
>         *De:* Marco Capetta <mcapetta at sipwise.com
>         <mailto:mcapetta at sipwise.com>>
>         *Enviado el:* jueves, 12 de marzo de 2020 9:03
>         *Para:* spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi Robert,
>
>         have you checked that the IP of the peer is not in the list of
>         the Banned IP?
>
>         If not, can you share some additional info about the issue?
>         For example it would be useful to have the log 2 of kamailio
>         proxy, a sip trace of the failed call and the peer
>         configuration (ip, hostname and port in particular).
>
>         Cheers
>         Marco
>
>         On 3/11/20 7:24 PM, Robert Cuaresma wrote:
>
>             Hi guys!
>
>             Any suggestion about this?
>
>             Thanks!!
>
>             Saludos,
>             Robert Cuaresma
>
>             ------------------------------------------------------------------------
>
>             *De:*Robert Cuaresma <rcuaresma at cloudcom.cat>
>             <mailto:rcuaresma at cloudcom.cat>
>             *Enviado:* martes, 10 de marzo de 2020 9:28
>             *Para:* spce-user at lists.sipwise.com
>             <mailto:spce-user at lists.sipwise.com><spce-user at lists.sipwise.com>
>             <mailto:spce-user at lists.sipwise.com>
>             *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13
>             to 5.5.11
>
>             Hi Alex!
>
>             Yes, is a strange issue... I have not enabled any DDOS
>             protection. Have Sipwise any protection for it? This
>             upgrade to 5.5.11 is comming from fresh installation of
>             4.5.6 with no extra configurations. Only Sipwise are
>             installed.
>
>             The server have 2 cores and 8 GB of RAM on a vCloud
>             infraestructure.
>
>             The same machine with 4.5.13 works fine everytime.
>
>             Saludos,
>             Robert Cuaresma
>
>             ------------------------------------------------------------------------
>
>             *From:*Alex Lutay <alutay at sipwise.com>
>             <mailto:alutay at sipwise.com>
>             *Sent:* Tuesday, March 10, 2020 8:57:01 AM
>             *To:* spce-user at lists.sipwise.com
>             <mailto:spce-user at lists.sipwise.com><spce-user at lists.sipwise.com>
>             <mailto:spce-user at lists.sipwise.com>
>             *Subject:* Re: [Spce-user] Issue after upgrade from 4.5.13
>             to 5.5.11
>
>             Hi,
>
>             Just a shoot in a dark: maybe you have enabled some DDOS
>             protection with
>             too low parameters?
>
>             On 3/10/20 8:18 AM, Robert Cuaresma wrote:
>             > After upgrade with no errors all works fine (during all
>             weekend),
>             > inbound and outbound calls with any peer works fine
>             (with low traffic).
>             > On monday at 07:30 h aprox the traffic grow a little
>             (4-5 simultaneous
>             > calls, low traffic too). At this moment I can reproduce
>             the first
>             > REJECTED with error "No matching inbound peer rule in
>             any peering
>             > group". During the weekend i made a lot of calls for
>             test and it works
>             > always fine. The same test to the same number, from the
>             same number,
>             > after the first REJECT, it not works anymore and all
>             calls from this
>             > peer are rejected.
>             >
>             > All the peering groups have configured this inbound rule
>             (rule by default):
>             > - Field: to_ruri
>             > - Pattern: .*
>             >
>             > Any suggestion about this issue?
>             >
>             > Thanks a lot in advance.
>
>             -- 
>             Alex Lutay
>
>             -- 
>             Spce-user mailing list
>             Spce-user at lists.sipwise.com
>             <mailto:Spce-user at lists.sipwise.com>
>             http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
>
>         -- 
>
>         *Marco Capetta *
>         VoIP Developer
>
>         Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>         AT-2345 Brunn am Gebirge
>
>         Phone: +43(0)1 301 2044 <tel:+4313012044>
>         Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>         Website: www.sipwise.com <http://www.sipwise.com>
>
>         Particulars according Austrian Companies Code paragraph 14
>         "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>         FN:305595f, Commercial Court Vienna, ATU64002206
>
>     -- 
>
>     *Marco Capetta *
>     VoIP Developer
>
>     Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>     AT-2345 Brunn am Gebirge
>
>     Phone: +43(0)1 301 2044 <tel:+4313012044>
>     Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>     Website: www.sipwise.com <http://www.sipwise.com>
>
>     Particulars according Austrian Companies Code paragraph 14
>     "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>     FN:305595f, Commercial Court Vienna, ATU64002206
>
> -- 
>
> *Marco Capetta *
> VoIP Developer
>
> Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
> AT-2345 Brunn am Gebirge
>
> Phone: +43(0)1 301 2044 <tel:+4313012044>
> Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
> Website: www.sipwise.com <http://www.sipwise.com>
>
> Particulars according Austrian Companies Code paragraph 14
> "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
> FN:305595f, Commercial Court Vienna, ATU64002206
>

-- 
*Marco Capetta *
VoIP Developer

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone: +43(0)1 301 2044 <tel:+4313012044>
Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website: www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

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