[Spce-user] Issue after upgrade from 4.5.13 to 5.5.11

Marco Capetta mcapetta at sipwise.com
Tue Apr 14 06:36:18 EDT 2020


Hi Robert,

as I suppose in one of my previous email, the problem is that your peer 
doesn't send the INVITE always from the same port
 From the log you sent me, I can see that in working cases it is 5060, 
instead, other times it is different: 42314, 42443, ...

In order to let the incoming call working, the source port has always to 
match the port you configured in the peer.

Regards
Marco



On 4/7/20 5:07 PM, Robert Cuaresma wrote:
>
> Hi Marco!
>
> Did you receive the log files?
>
> Thanks!!
>
> Saludos,
>
> Robert Cuaresma
>
> *De:* Robert Cuaresma <rcuaresma at cloudcom.cat>
> *Enviado el:* viernes, 03 de abril de 2020 16:51
> *Para:* Marco Capetta <mcapetta at sipwise.com>; spce-user at lists.sipwise.com
> *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
> Hi Marco!,
>
> I have sent the records to your email.
>
> Saludos,
>
> Robert Cuaresma
>
> *De:* Marco Capetta <mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>>
> *Enviado el:* viernes, 03 de abril de 2020 16:46
> *Para:* spce-user at lists.sipwise.com <mailto:spce-user at lists.sipwise.com>
> *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
> Hi Robert,
>
> I was waiting for the logs, but I didn't receive them.
> If I'm not in wrong they were neither attached to your last email.
>
> Thanks
> Marco
>
> On 4/3/20 4:42 PM, Robert Cuaresma wrote:
>
>     Hi Marco!
>
>     Did you receive the log files?
>
>     Thanks!!
>
>     Saludos,
>
>     Robert Cuaresma
>
>     *De:* Marco Capetta <mcapetta at sipwise.com
>     <mailto:mcapetta at sipwise.com>>
>     *Enviado el:* martes, 31 de marzo de 2020 9:52
>     *Para:* Robert Cuaresma <rcuaresma at cloudcom.cat
>     <mailto:rcuaresma at cloudcom.cat>>; spce-user at lists.sipwise.com
>     <mailto:spce-user at lists.sipwise.com>
>     *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
>     Hi Robert
>
>     Yes for a complete analysis I would need, for a working and not
>     working call, the lb and proxy log level 2 and a sip trace.
>
>     Thanks
>     Marco
>
>     On 3/30/20 4:09 PM, Robert Cuaresma wrote:
>
>         Hi Marco, don’t worry.
>
>         Yes. The calls are coming from the same provider, same IP and
>         same port. Both subscribers exist and it can receive calls in
>         other moments until it start to fail.
>
>         R=sip:349X76X097X at 123.123.123.123:5060àOK
>
>         FROM IP ADDRESS: 217.1X0.3X.2X9
>
>         R=sip:349X56X60X0 at 123.123.123.123:5060àFail
>
>         FROM IP ADDRESS: 217.1X0.3X.2X9
>
>         If you like, I can send you a complete log in private for your
>         analisis.
>
>         Saludos,
>
>         Robert Cuaresma
>
>         *De:* Marco Capetta <mcapetta at sipwise.com>
>         <mailto:mcapetta at sipwise.com>
>         *Enviado el:* lunes, 30 de marzo de 2020 15:55
>         *Para:* spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi Robert,
>
>         sorry for the delay...
>
>         From the log line you attached it is difficult to understand
>         the real issue: source IP and ports are missing.
>         As you said both the messages are coming from the same
>         provider, but can you please also check that both are coming
>         from the same IP and port? IP and port have to be the same you
>         configured in the peer details.
>
>         Cheers
>         Marco
>
>         On 3/30/20 3:40 PM, Robert Cuaresma wrote:
>
>             Hi Mario!
>
>             Any suggestion about this?
>
>             Thanks a lot!
>
>             Saludos,
>
>             Robert Cuaresma
>
>             *De:* Robert Cuaresma <rcuaresma at cloudcom.cat>
>             <mailto:rcuaresma at cloudcom.cat>
>             *Enviado el:* lunes, 23 de marzo de 2020 17:18
>             *Para:* spce-user at lists.sipwise.com
>             <mailto:spce-user at lists.sipwise.com>
>             *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13
>             to 5.5.11
>
>             Hi Marco! Sorry by the delay on response…
>
>             I have attached two examples (with masked IPs and numbers)
>
>             OK Inbound Call:
>
>             Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE: <script>: Call
>             from PSTN -
>             R=sip:349X76X097X at 123.123.123.123:5060ID=520416609_119976867 at 217.1X0.3X.2X9
>             <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9>UA='<null>'
>
>             Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE: <script>: No
>             matching inbound peer rule in any peering group, rejecting
>             call - R=sip: 349X76X097X at 123.123.123.123:5060
>             <mailto:349X76X097X at 123.123.123.123:5060>ID=520416609_119976867 at c
>             <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9>UA='<null>'
>
>             Failed Inbound Call:
>
>             Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE: <script>: Call
>             from PSTN -
>             R=sip:349X56X60X0 at 123.123.123.123:5060ID=671503121_83856560 at 217.1X0.3X.2X9
>             <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9>UA='<null>'
>
>             Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE: <script>:
>             Inbound peering group '2' matched, looking up peer host -
>             R=sip: 349X56X60X0 at 123.123.123.123:5060
>             <mailto:349X56X60X0 at 123.123.123.123:5060>ID=671503121_83856560 at 217.1X0.3X.2X9
>             <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9>UA='<null>'
>
>             Inbound Route:
>
>             Both calls come from the same SIP Provider (COLT).
>
>             Banned IP are empty.
>
>             Thanks a lot!!
>
>             Saludos,
>
>             Robert Cuaresma
>
>             *De:* Marco Capetta <mcapetta at sipwise.com
>             <mailto:mcapetta at sipwise.com>>
>             *Enviado el:* jueves, 12 de marzo de 2020 9:03
>             *Para:* spce-user at lists.sipwise.com
>             <mailto:spce-user at lists.sipwise.com>
>             *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13
>             to 5.5.11
>
>             Hi Robert,
>
>             have you checked that the IP of the peer is not in the
>             list of the Banned IP?
>
>             If not, can you share some additional info about the
>             issue? For example it would be useful to have the log 2 of
>             kamailio proxy, a sip trace of the failed call and the
>             peer configuration (ip, hostname and port in particular).
>
>             Cheers
>             Marco
>
>             On 3/11/20 7:24 PM, Robert Cuaresma wrote:
>
>                 Hi guys!
>
>                 Any suggestion about this?
>
>                 Thanks!!
>
>                 Saludos,
>                 Robert Cuaresma
>
>                 ------------------------------------------------------------------------
>
>                 *De:*Robert Cuaresma <rcuaresma at cloudcom.cat>
>                 <mailto:rcuaresma at cloudcom.cat>
>                 *Enviado:* martes, 10 de marzo de 2020 9:28
>                 *Para:* spce-user at lists.sipwise.com
>                 <mailto:spce-user at lists.sipwise.com><spce-user at lists.sipwise.com>
>                 <mailto:spce-user at lists.sipwise.com>
>                 *Asunto:* Re: [Spce-user] Issue after upgrade from
>                 4.5.13 to 5.5.11
>
>                 Hi Alex!
>
>                 Yes, is a strange issue... I have not enabled any DDOS
>                 protection. Have Sipwise any protection for it? This
>                 upgrade to 5.5.11 is comming from fresh installation
>                 of 4.5.6 with no extra configurations. Only Sipwise
>                 are installed.
>
>                 The server have 2 cores and 8 GB of RAM on a vCloud
>                 infraestructure.
>
>                 The same machine with 4.5.13 works fine everytime.
>
>                 Saludos,
>                 Robert Cuaresma
>
>                 ------------------------------------------------------------------------
>
>                 *From:*Alex Lutay <alutay at sipwise.com>
>                 <mailto:alutay at sipwise.com>
>                 *Sent:* Tuesday, March 10, 2020 8:57:01 AM
>                 *To:* spce-user at lists.sipwise.com
>                 <mailto:spce-user at lists.sipwise.com><spce-user at lists.sipwise.com>
>                 <mailto:spce-user at lists.sipwise.com>
>                 *Subject:* Re: [Spce-user] Issue after upgrade from
>                 4.5.13 to 5.5.11
>
>                 Hi,
>
>                 Just a shoot in a dark: maybe you have enabled some
>                 DDOS protection with
>                 too low parameters?
>
>                 On 3/10/20 8:18 AM, Robert Cuaresma wrote:
>                 > After upgrade with no errors all works fine (during
>                 all weekend),
>                 > inbound and outbound calls with any peer works fine
>                 (with low traffic).
>                 > On monday at 07:30 h aprox the traffic grow a little
>                 (4-5 simultaneous
>                 > calls, low traffic too). At this moment I can
>                 reproduce the first
>                 > REJECTED with error "No matching inbound peer rule
>                 in any peering
>                 > group". During the weekend i made a lot of calls for
>                 test and it works
>                 > always fine. The same test to the same number, from
>                 the same number,
>                 > after the first REJECT, it not works anymore and all
>                 calls from this
>                 > peer are rejected.
>                 >
>                 > All the peering groups have configured this inbound
>                 rule (rule by default):
>                 > - Field: to_ruri
>                 > - Pattern: .*
>                 >
>                 > Any suggestion about this issue?
>                 >
>                 > Thanks a lot in advance.
>
>                 -- 
>                 Alex Lutay
>
>                 -- 
>                 Spce-user mailing list
>                 Spce-user at lists.sipwise.com
>                 <mailto:Spce-user at lists.sipwise.com>
>                 http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
>
>             -- 
>
>             *Marco Capetta *
>             VoIP Developer
>
>             Sipwise GmbH <http://www.sipwise.com>, Campus
>             21/Europaring F15
>             AT-2345 Brunn am Gebirge
>
>             Phone: +43(0)1 301 2044 <tel:+4313012044>
>             Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>             Website: www.sipwise.com <http://www.sipwise.com>
>
>             Particulars according Austrian Companies Code paragraph 14
>             "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>             FN:305595f, Commercial Court Vienna, ATU64002206
>
>         -- 
>
>         *Marco Capetta *
>         VoIP Developer
>
>         Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>         AT-2345 Brunn am Gebirge
>
>         Phone: +43(0)1 301 2044 <tel:+4313012044>
>         Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>         Website: www.sipwise.com <http://www.sipwise.com>
>
>         Particulars according Austrian Companies Code paragraph 14
>         "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>         FN:305595f, Commercial Court Vienna, ATU64002206
>
>     -- 
>
>     *Marco Capetta *
>     VoIP Developer
>
>     Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>     AT-2345 Brunn am Gebirge
>
>     Phone: +43(0)1 301 2044 <tel:+4313012044>
>     Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>     Website: www.sipwise.com <http://www.sipwise.com>
>
>     Particulars according Austrian Companies Code paragraph 14
>     "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>     FN:305595f, Commercial Court Vienna, ATU64002206
>
> -- 
>
> *Marco Capetta *
> VoIP Developer
>
> Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
> AT-2345 Brunn am Gebirge
>
> Phone: +43(0)1 301 2044 <tel:+4313012044>
> Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
> Website: www.sipwise.com <http://www.sipwise.com>
>
> Particulars according Austrian Companies Code paragraph 14
> "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
> FN:305595f, Commercial Court Vienna, ATU64002206
>

-- 
*Marco Capetta *
VoIP Developer

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone: +43(0)1 301 2044 <tel:+4313012044>
Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website: www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

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