[Spce-user] Issue after upgrade from 4.5.13 to 5.5.11

Marco Capetta mcapetta at sipwise.com
Fri Apr 17 09:40:26 EDT 2020


Hi,

you can enable peer probing feature on the peer.


Regards
Marco

On 4/17/20 3:35 PM, Robert Cuaresma wrote:
>
> Hi Marco!,
>
> Finally I have confirmed that de SIP provider sendme the calls always 
> with the same source port, but for any reason, when the call arrives 
> to sipwise the source port was changed. Is possible that the firewall 
> of the vDC was changing the source port. I have a ticket opened with 
> the vDC provider to solve this.
>
> Anyway, I have made a lot of test and I can see that the source port 
> changes after 60 seconds of no traffic from de SIP provider, that make 
> me think that it can be a UDP timeout issue. I have two SIP Providers, 
> one of them with register (it works well and doesn’t have this issue), 
> but the other one works without register and after 60 seconds, the NAT 
> session die..
>
> Is it possible to enable SIP Option packets on peer without 
> registration, for keepalive? I search for anyone similar on sipwise 
> peering preferences but I don’t see nothing.
>
> Thanks a lot!
>
> Saludos,
>
> Robert Cuaresma
>
> *De:* Marco Capetta <mcapetta at sipwise.com>
> *Enviado el:* martes, 14 de abril de 2020 14:22
> *Para:* spce-user at lists.sipwise.com
> *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
> What you find written in the logs with "IP=XX.XX.38.229:42314" is the 
> source IP (so the port from which your provider is sending the 
> message) not the destination IP.
> You have to ask them to use always the same source ip:port to send 
> messages to you.
>
> Cheers
> Marco
>
> On 4/14/20 2:08 PM, Robert Cuaresma wrote:
>
>     Hi Marco, thanks for the reply.
>
>     Yes I have seen that you say but I don’t understand. This is
>     strange. My SIP Provider always send me the SIP traffic with
>     destination port 5060 UDP, that Sipwise is listening for. The RURI
>     show that the call was sended to the port 5060, but the IP tag
>     show that the destination port is 42314. This looks as instead of
>     setting the destination port, sipwise are setting the source port
>     of the sip packet. I don't know if I'm explaining myself correctly.
>
>     It works.
>
>     New request on proxy - M=INVITE
>     R=sip:3493712XXXX at XX.XX.144.197:5060
>     F=sip:3465522XXXX at XX.XX.38.229 T=sip:3491530XXXX at XX.XX.144.197
>     IP=XX.XX.38.229:5060 (127.0.0.1:5060)
>     ID=520502484_50133906 at XX.XX.38.229
>     <mailto:ID=520502484_50133906 at XX.XX.38.229> UA='<null>'
>
>     Call from PSTN - R=sip:3493712XXXX at XX.XX.144.197:5060
>     ID=520502484_50133906 at XX.XX.38.229
>     <mailto:ID=520502484_50133906 at XX.XX.38.229> UA='<null>'
>
>     Inbound peering group '2' matched, looking up peer host -
>     R=sip:3493712XXXX at XX.XX.144.197:5060
>     ID=520502484_50133906 at XX.XX.38.229
>     <mailto:ID=520502484_50133906 at XX.XX.38.229> UA='<null>'
>
>     Fail
>
>     New request on proxy - M=INVITE
>     R=sip:3493764XXXX at XX.XX.144.197:5060
>     F=sip:3469786XXXX at XX.XX.38.229 T=sip:349376XXXX at XX.XX.144.197
>     IP=XX.XX.38.229:42314 (127.0.0.1:5060)
>     ID=520504084_38977676 at XX.XX.38.229
>     <mailto:ID=520504084_38977676 at XX.XX.38.229> UA='<null>'
>
>     Call from PSTN - R=sip:3493764XXXX at XX.XX.144.197:5060
>     ID=520504084_38977676 at XX.XX.38.229
>     <mailto:ID=520504084_38977676 at XX.XX.38.229> UA='<null>'
>
>     No matching inbound peer rule in any peering group, rejecting call
>     - R=sip:3493764XXXX at XX.XX.144.197:5060
>     ID=520504084_38977676 at XX.XX.38.229
>     <mailto:ID=520504084_38977676 at XX.XX.38.229> UA='<null>'
>
>     Saludos,
>
>     Robert Cuaresma
>
>     *De:* Marco Capetta <mcapetta at sipwise.com>
>     <mailto:mcapetta at sipwise.com>
>     *Enviado el:* martes, 14 de abril de 2020 12:36
>     *Para:* spce-user at lists.sipwise.com
>     <mailto:spce-user at lists.sipwise.com>
>     *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
>     Hi Robert,
>
>     as I suppose in one of my previous email, the problem is that your
>     peer doesn't send the INVITE always from the same port
>     From the log you sent me, I can see that in working cases it is
>     5060, instead, other times it is different: 42314, 42443, ...
>
>     In order to let the incoming call working, the source port has
>     always to match the port you configured in the peer.
>
>     Regards
>     Marco
>
>
>
>     On 4/7/20 5:07 PM, Robert Cuaresma wrote:
>
>         Hi Marco!
>
>         Did you receive the log files?
>
>         Thanks!!
>
>         Saludos,
>
>         Robert Cuaresma
>
>         *De:* Robert Cuaresma <rcuaresma at cloudcom.cat>
>         <mailto:rcuaresma at cloudcom.cat>
>         *Enviado el:* viernes, 03 de abril de 2020 16:51
>         *Para:* Marco Capetta <mcapetta at sipwise.com>
>         <mailto:mcapetta at sipwise.com>; spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi Marco!,
>
>         I have sent the records to your email.
>
>         Saludos,
>
>         Robert Cuaresma
>
>         *De:* Marco Capetta <mcapetta at sipwise.com
>         <mailto:mcapetta at sipwise.com>>
>         *Enviado el:* viernes, 03 de abril de 2020 16:46
>         *Para:* spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi Robert,
>
>         I was waiting for the logs, but I didn't receive them.
>         If I'm not in wrong they were neither attached to your last email.
>
>         Thanks
>         Marco
>
>         On 4/3/20 4:42 PM, Robert Cuaresma wrote:
>
>             Hi Marco!
>
>             Did you receive the log files?
>
>             Thanks!!
>
>             Saludos,
>
>             Robert Cuaresma
>
>             *De:* Marco Capetta <mcapetta at sipwise.com
>             <mailto:mcapetta at sipwise.com>>
>             *Enviado el:* martes, 31 de marzo de 2020 9:52
>             *Para:* Robert Cuaresma <rcuaresma at cloudcom.cat
>             <mailto:rcuaresma at cloudcom.cat>>;
>             spce-user at lists.sipwise.com
>             <mailto:spce-user at lists.sipwise.com>
>             *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13
>             to 5.5.11
>
>             Hi Robert
>
>             Yes for a complete analysis I would need, for a working
>             and not working call, the lb and proxy log level 2 and a
>             sip trace.
>
>             Thanks
>             Marco
>
>             On 3/30/20 4:09 PM, Robert Cuaresma wrote:
>
>                 Hi Marco, don’t worry.
>
>                 Yes. The calls are coming from the same provider, same
>                 IP and same port. Both subscribers exist and it can
>                 receive calls in other moments until it start to fail.
>
>                 R=sip:349X76X097X at 123.123.123.123:5060àOK
>
>                 FROM IP ADDRESS: 217.1X0.3X.2X9
>
>                 R=sip:349X56X60X0 at 123.123.123.123:5060àFail
>
>                 FROM IP ADDRESS: 217.1X0.3X.2X9
>
>                 If you like, I can send you a complete log in private
>                 for your analisis.
>
>                 Saludos,
>
>                 Robert Cuaresma
>
>                 *De:* Marco Capetta <mcapetta at sipwise.com>
>                 <mailto:mcapetta at sipwise.com>
>                 *Enviado el:* lunes, 30 de marzo de 2020 15:55
>                 *Para:* spce-user at lists.sipwise.com
>                 <mailto:spce-user at lists.sipwise.com>
>                 *Asunto:* Re: [Spce-user] Issue after upgrade from
>                 4.5.13 to 5.5.11
>
>                 Hi Robert,
>
>                 sorry for the delay...
>
>                 From the log line you attached it is difficult to
>                 understand the real issue: source IP and ports are
>                 missing.
>                 As you said both the messages are coming from the same
>                 provider, but can you please also check that both are
>                 coming from the same IP and port? IP and port have to
>                 be the same you configured in the peer details.
>
>                 Cheers
>                 Marco
>
>
>
>                 On 3/30/20 3:40 PM, Robert Cuaresma wrote:
>
>                     Hi Mario!
>
>                     Any suggestion about this?
>
>                     Thanks a lot!
>
>                     Saludos,
>
>                     Robert Cuaresma
>
>                     *De:* Robert Cuaresma <rcuaresma at cloudcom.cat>
>                     <mailto:rcuaresma at cloudcom.cat>
>                     *Enviado el:* lunes, 23 de marzo de 2020 17:18
>                     *Para:* spce-user at lists.sipwise.com
>                     <mailto:spce-user at lists.sipwise.com>
>                     *Asunto:* Re: [Spce-user] Issue after upgrade from
>                     4.5.13 to 5.5.11
>
>                     Hi Marco! Sorry by the delay on response…
>
>                     I have attached two examples (with masked IPs and
>                     numbers)
>
>                     OK Inbound Call:
>
>                     Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE:
>                     <script>: Call from PSTN -
>                     R=sip:349X76X097X at 123.123.123.123:5060ID=520416609_119976867 at 217.1X0.3X.2X9
>                     <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9>UA='<null>'
>
>                     Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE:
>                     <script>: No matching inbound peer rule in any
>                     peering group, rejecting call - R=sip:
>                     349X76X097X at 123.123.123.123:5060
>                     <mailto:349X76X097X at 123.123.123.123:5060>ID=520416609_119976867 at c
>                     <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9>UA='<null>'
>
>                     Failed Inbound Call:
>
>                     Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE:
>                     <script>: Call from PSTN -
>                     R=sip:349X56X60X0 at 123.123.123.123:5060ID=671503121_83856560 at 217.1X0.3X.2X9
>                     <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9>UA='<null>'
>
>                     Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE:
>                     <script>: Inbound peering group '2' matched,
>                     looking up peer host - R=sip:
>                     349X56X60X0 at 123.123.123.123:5060
>                     <mailto:349X56X60X0 at 123.123.123.123:5060>ID=671503121_83856560 at 217.1X0.3X.2X9
>                     <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9>UA='<null>'
>
>                     Inbound Route:
>
>                     Both calls come from the same SIP Provider (COLT).
>
>                     Banned IP are empty.
>
>                     Thanks a lot!!
>
>                     Saludos,
>
>                     Robert Cuaresma
>
>                     *De:* Marco Capetta <mcapetta at sipwise.com
>                     <mailto:mcapetta at sipwise.com>>
>                     *Enviado el:* jueves, 12 de marzo de 2020 9:03
>                     *Para:* spce-user at lists.sipwise.com
>                     <mailto:spce-user at lists.sipwise.com>
>                     *Asunto:* Re: [Spce-user] Issue after upgrade from
>                     4.5.13 to 5.5.11
>
>                     Hi Robert,
>
>                     have you checked that the IP of the peer is not in
>                     the list of the Banned IP?
>
>                     If not, can you share some additional info about
>                     the issue? For example it would be useful to have
>                     the log 2 of kamailio proxy, a sip trace of the
>                     failed call and the peer configuration (ip,
>                     hostname and port in particular).
>
>                     Cheers
>                     Marco
>
>                     On 3/11/20 7:24 PM, Robert Cuaresma wrote:
>
>                         Hi guys!
>
>                         Any suggestion about this?
>
>                         Thanks!!
>
>                         Saludos,
>                         Robert Cuaresma
>
>                         ------------------------------------------------------------------------
>
>                         *De:*Robert Cuaresma <rcuaresma at cloudcom.cat>
>                         <mailto:rcuaresma at cloudcom.cat>
>                         *Enviado:* martes, 10 de marzo de 2020 9:28
>                         *Para:* spce-user at lists.sipwise.com
>                         <mailto:spce-user at lists.sipwise.com><spce-user at lists.sipwise.com>
>                         <mailto:spce-user at lists.sipwise.com>
>                         *Asunto:* Re: [Spce-user] Issue after upgrade
>                         from 4.5.13 to 5.5.11
>
>                         Hi Alex!
>
>                         Yes, is a strange issue... I have not enabled
>                         any DDOS protection. Have Sipwise any
>                         protection for it? This upgrade to 5.5.11 is
>                         comming from fresh installation of 4.5.6 with
>                         no extra configurations. Only Sipwise are
>                         installed.
>
>                         The server have 2 cores and 8 GB of RAM on a
>                         vCloud infraestructure.
>
>                         The same machine with 4.5.13 works fine everytime.
>
>                         Saludos,
>                         Robert Cuaresma
>
>                         ------------------------------------------------------------------------
>
>                         *From:*Alex Lutay <alutay at sipwise.com>
>                         <mailto:alutay at sipwise.com>
>                         *Sent:* Tuesday, March 10, 2020 8:57:01 AM
>                         *To:* spce-user at lists.sipwise.com
>                         <mailto:spce-user at lists.sipwise.com><spce-user at lists.sipwise.com>
>                         <mailto:spce-user at lists.sipwise.com>
>                         *Subject:* Re: [Spce-user] Issue after upgrade
>                         from 4.5.13 to 5.5.11
>
>                         Hi,
>
>                         Just a shoot in a dark: maybe you have enabled
>                         some DDOS protection with
>                         too low parameters?
>
>                         On 3/10/20 8:18 AM, Robert Cuaresma wrote:
>                         > After upgrade with no errors all works fine
>                         (during all weekend),
>                         > inbound and outbound calls with any peer
>                         works fine (with low traffic).
>                         > On monday at 07:30 h aprox the traffic grow
>                         a little (4-5 simultaneous
>                         > calls, low traffic too). At this moment I
>                         can reproduce the first
>                         > REJECTED with error "No matching inbound
>                         peer rule in any peering
>                         > group". During the weekend i made a lot of
>                         calls for test and it works
>                         > always fine. The same test to the same
>                         number, from the same number,
>                         > after the first REJECT, it not works anymore
>                         and all calls from this
>                         > peer are rejected.
>                         >
>                         > All the peering groups have configured this
>                         inbound rule (rule by default):
>                         > - Field: to_ruri
>                         > - Pattern: .*
>                         >
>                         > Any suggestion about this issue?
>                         >
>                         > Thanks a lot in advance.
>
>                         -- 
>                         Alex Lutay
>
>                         -- 
>                         Spce-user mailing list
>                         Spce-user at lists.sipwise.com
>                         <mailto:Spce-user at lists.sipwise.com>
>                         http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
>
>                     -- 
>
>                     *Marco Capetta *
>                     VoIP Developer
>
>                     Sipwise GmbH <http://www.sipwise.com>, Campus
>                     21/Europaring F15
>                     AT-2345 Brunn am Gebirge
>
>                     Phone: +43(0)1 301 2044 <tel:+4313012044>
>                     Email: mcapetta at sipwise.com
>                     <mailto:mcapetta at sipwise.com>
>                     Website: www.sipwise.com <http://www.sipwise.com>
>
>                     Particulars according Austrian Companies Code
>                     paragraph 14
>                     "Sipwise GmbH" - Europaring F15 - 2345 Brunn am
>                     Gebirge
>                     FN:305595f, Commercial Court Vienna, ATU64002206
>
>                 -- 
>
>                 *Marco Capetta *
>                 VoIP Developer
>
>                 Sipwise GmbH <http://www.sipwise.com>, Campus
>                 21/Europaring F15
>                 AT-2345 Brunn am Gebirge
>
>                 Phone: +43(0)1 301 2044 <tel:+4313012044>
>                 Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>                 Website: www.sipwise.com <http://www.sipwise.com>
>
>                 Particulars according Austrian Companies Code paragraph 14
>                 "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>                 FN:305595f, Commercial Court Vienna, ATU64002206
>
>             -- 
>
>             *Marco Capetta *
>             VoIP Developer
>
>             Sipwise GmbH <http://www.sipwise.com>, Campus
>             21/Europaring F15
>             AT-2345 Brunn am Gebirge
>
>             Phone: +43(0)1 301 2044 <tel:+4313012044>
>             Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>             Website: www.sipwise.com <http://www.sipwise.com>
>
>             Particulars according Austrian Companies Code paragraph 14
>             "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>             FN:305595f, Commercial Court Vienna, ATU64002206
>
>         -- 
>
>         *Marco Capetta *
>         VoIP Developer
>
>         Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>         AT-2345 Brunn am Gebirge
>
>         Phone: +43(0)1 301 2044 <tel:+4313012044>
>         Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>         Website: www.sipwise.com <http://www.sipwise.com>
>
>         Particulars according Austrian Companies Code paragraph 14
>         "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>         FN:305595f, Commercial Court Vienna, ATU64002206
>
>     -- 
>
>     *Marco Capetta *
>     VoIP Developer
>
>     Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>     AT-2345 Brunn am Gebirge
>
>     Phone: +43(0)1 301 2044 <tel:+4313012044>
>     Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>     Website: www.sipwise.com <http://www.sipwise.com>
>
>     Particulars according Austrian Companies Code paragraph 14
>     "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>     FN:305595f, Commercial Court Vienna, ATU64002206
>
>
>
> -- 
>
> *Marco Capetta *
> VoIP Developer
>
> Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
> AT-2345 Brunn am Gebirge
>
> Phone: +43(0)1 301 2044 <tel:+4313012044>
> Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
> Website: www.sipwise.com <http://www.sipwise.com>
>
> Particulars according Austrian Companies Code paragraph 14
> "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
> FN:305595f, Commercial Court Vienna, ATU64002206
>

-- 
*Marco Capetta *
VoIP Developer

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone: +43(0)1 301 2044 <tel:+4313012044>
Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website: www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

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