[Spce-user] Issue after upgrade from 4.5.13 to 5.5.11

Marco Capetta mcapetta at sipwise.com
Tue Mar 31 03:51:45 EDT 2020


Hi Robert

Yes for a complete analysis I would need, for a working and not working 
call, the lb and proxy log level 2 and a sip trace.

Thanks
Marco


On 3/30/20 4:09 PM, Robert Cuaresma wrote:
>
> Hi Marco, don’t worry.
>
> Yes. The calls are coming from the same provider, same IP and same 
> port. Both subscribers exist and it can receive calls in other moments 
> until it start to fail.
>
> R=sip:349X76X097X at 123.123.123.123:5060 àOK
>
> FROM IP ADDRESS: 217.1X0.3X.2X9
>
> R=sip:349X56X60X0 at 123.123.123.123:5060 àFail
>
> FROM IP ADDRESS: 217.1X0.3X.2X9
>
> If you like, I can send you a complete log in private for your analisis.
>
> Saludos,
>
> Robert Cuaresma
>
> *De:* Marco Capetta <mcapetta at sipwise.com>
> *Enviado el:* lunes, 30 de marzo de 2020 15:55
> *Para:* spce-user at lists.sipwise.com
> *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
> Hi Robert,
>
> sorry for the delay...
>
> From the log line you attached it is difficult to understand the real 
> issue: source IP and ports are missing.
> As you said both the messages are coming from the same provider, but 
> can you please also check that both are coming from the same IP and 
> port? IP and port have to be the same you configured in the peer details.
>
> Cheers
> Marco
>
> On 3/30/20 3:40 PM, Robert Cuaresma wrote:
>
>     Hi Mario!
>
>     Any suggestion about this?
>
>     Thanks a lot!
>
>     Saludos,
>
>     Robert Cuaresma
>
>     *De:* Robert Cuaresma <rcuaresma at cloudcom.cat>
>     <mailto:rcuaresma at cloudcom.cat>
>     *Enviado el:* lunes, 23 de marzo de 2020 17:18
>     *Para:* spce-user at lists.sipwise.com
>     <mailto:spce-user at lists.sipwise.com>
>     *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
>     Hi Marco! Sorry by the delay on response…
>
>     I have attached two examples (with masked IPs and numbers)
>
>     OK Inbound Call:
>
>     Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE: <script>: Call from
>     PSTN - R=sip:349X76X097X at 123.123.123.123:5060
>     ID=520416609_119976867 at 217.1X0.3X.2X9
>     <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9> UA='<null>'
>
>     Mar  8 10:49:05 sbc01 proxy[8656]: NOTICE: <script>: No matching
>     inbound peer rule in any peering group, rejecting call - R=sip:
>     349X76X097X at 123.123.123.123:5060
>     <mailto:349X76X097X at 123.123.123.123:5060> ID=520416609_119976867 at c
>     <mailto:ID=520416609_119976867 at 217.1X0.3X.2X9> UA='<null>'
>
>     Failed Inbound Call:
>
>     Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE: <script>: Call from
>     PSTN - R=sip:349X56X60X0 at 123.123.123.123:5060
>     ID=671503121_83856560 at 217.1X0.3X.2X9
>     <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9> UA='<null>'
>
>     Mar  8 22:55:20 sbc01 proxy[8655]: NOTICE: <script>: Inbound
>     peering group '2' matched, looking up peer host - R=sip:
>     349X56X60X0 at 123.123.123.123:5060
>     <mailto:349X56X60X0 at 123.123.123.123:5060>
>     ID=671503121_83856560 at 217.1X0.3X.2X9
>     <mailto:ID=671503121_83856560 at 217.1X0.3X.2X9> UA='<null>'
>
>     Inbound Route:
>
>     Both calls come from the same SIP Provider (COLT).
>
>     Banned IP are empty.
>
>     Thanks a lot!!
>
>     Saludos,
>
>     Robert Cuaresma
>
>     *De:* Marco Capetta <mcapetta at sipwise.com
>     <mailto:mcapetta at sipwise.com>>
>     *Enviado el:* jueves, 12 de marzo de 2020 9:03
>     *Para:* spce-user at lists.sipwise.com
>     <mailto:spce-user at lists.sipwise.com>
>     *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to 5.5.11
>
>     Hi Robert,
>
>     have you checked that the IP of the peer is not in the list of the
>     Banned IP?
>
>     If not, can you share some additional info about the issue? For
>     example it would be useful to have the log 2 of kamailio proxy, a
>     sip trace of the failed call and the peer configuration (ip,
>     hostname and port in particular).
>
>     Cheers
>     Marco
>
>     On 3/11/20 7:24 PM, Robert Cuaresma wrote:
>
>         Hi guys!
>
>         Any suggestion about this?
>
>         Thanks!!
>
>         Saludos,
>         Robert Cuaresma
>
>         ------------------------------------------------------------------------
>
>         *De:*Robert Cuaresma <rcuaresma at cloudcom.cat>
>         <mailto:rcuaresma at cloudcom.cat>
>         *Enviado:* martes, 10 de marzo de 2020 9:28
>         *Para:* spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         <spce-user at lists.sipwise.com> <mailto:spce-user at lists.sipwise.com>
>         *Asunto:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi Alex!
>
>         Yes, is a strange issue... I have not enabled any DDOS
>         protection. Have Sipwise any protection for it? This upgrade
>         to 5.5.11 is comming from fresh installation of 4.5.6 with no
>         extra configurations. Only Sipwise are installed.
>
>         The server have 2 cores and 8 GB of RAM on a vCloud
>         infraestructure.
>
>         The same machine with 4.5.13 works fine everytime.
>
>         Saludos,
>         Robert Cuaresma
>
>         ------------------------------------------------------------------------
>
>         *From:*Alex Lutay <alutay at sipwise.com> <mailto:alutay at sipwise.com>
>         *Sent:* Tuesday, March 10, 2020 8:57:01 AM
>         *To:* spce-user at lists.sipwise.com
>         <mailto:spce-user at lists.sipwise.com>
>         <spce-user at lists.sipwise.com> <mailto:spce-user at lists.sipwise.com>
>         *Subject:* Re: [Spce-user] Issue after upgrade from 4.5.13 to
>         5.5.11
>
>         Hi,
>
>         Just a shoot in a dark: maybe you have enabled some DDOS
>         protection with
>         too low parameters?
>
>         On 3/10/20 8:18 AM, Robert Cuaresma wrote:
>         > After upgrade with no errors all works fine (during all
>         weekend),
>         > inbound and outbound calls with any peer works fine (with
>         low traffic).
>         > On monday at 07:30 h aprox the traffic grow a little (4-5
>         simultaneous
>         > calls, low traffic too). At this moment I can reproduce the
>         first
>         > REJECTED with error "No matching inbound peer rule in any
>         peering
>         > group". During the weekend i made a lot of calls for test
>         and it works
>         > always fine. The same test to the same number, from the same
>         number,
>         > after the first REJECT, it not works anymore and all calls
>         from this
>         > peer are rejected.
>         >
>         > All the peering groups have configured this inbound rule
>         (rule by default):
>         > - Field: to_ruri
>         > - Pattern: .*
>         >
>         > Any suggestion about this issue?
>         >
>         > Thanks a lot in advance.
>
>         -- 
>         Alex Lutay
>
>         -- 
>         Spce-user mailing list
>         Spce-user at lists.sipwise.com <mailto:Spce-user at lists.sipwise.com>
>         http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
>
>     -- 
>
>     *Marco Capetta *
>     VoIP Developer
>
>     Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
>     AT-2345 Brunn am Gebirge
>
>     Phone: +43(0)1 301 2044 <tel:+4313012044>
>     Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
>     Website: www.sipwise.com <http://www.sipwise.com>
>
>     Particulars according Austrian Companies Code paragraph 14
>     "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
>     FN:305595f, Commercial Court Vienna, ATU64002206
>
> -- 
>
> *Marco Capetta *
> VoIP Developer
>
> Sipwise GmbH <http://www.sipwise.com>, Campus 21/Europaring F15
> AT-2345 Brunn am Gebirge
>
> Phone: +43(0)1 301 2044 <tel:+4313012044>
> Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
> Website: www.sipwise.com <http://www.sipwise.com>
>
> Particulars according Austrian Companies Code paragraph 14
> "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
> FN:305595f, Commercial Court Vienna, ATU64002206
>

-- 
*Marco Capetta *
VoIP Developer

Sipwise GmbH <http://www.sipwise.com> , Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Phone: +43(0)1 301 2044 <tel:+4313012044>
Email: mcapetta at sipwise.com <mailto:mcapetta at sipwise.com>
Website: www.sipwise.com <http://www.sipwise.com>

Particulars according Austrian Companies Code paragraph 14
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge
FN:305595f, Commercial Court Vienna, ATU64002206

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