[Spce-user] Billing not working

Tue Feb 23 12:00:03 EST 2021

Rate-O-mat isn’t running. Try to start it with service ngcp-rate-o-mat start

Things should appear in the log file pointing you where the problem is.

On Tue, 23 Feb 2021 at 21:38, Viraj Balgobind <ideatells at outlook.com> wrote:

> Dear,
>
>
>
> I am facing an issue with applying a billing profile to my subscribers and
> peers.
>
>
>
> I applied the billing profile to my peers and customer, but the rates are
> not applied to my calls.
>
>
>
> I used a CSV to upload my rates. An example is one the following:
>
>
>
> .,^35526490,out, VoIP, VoIP,3,1,0.233333333,1,3,1,0.233333333,1,0,prefix
>
> .,^35526523,out, VoIP, VoIP,3,1,0.233333333,1,3,1,0.233333333,1,0,prefix
>
> .,^35526563,out, VoIP, VoIP,3,1,0.233333333,1,3,1,0.233333333,1,0,prefix
>
>
>
> I checked the following logs:
>
>
>
> root at spce:/var/log/ngcp# cat cdr.log
>
> Feb 23 12:37:23 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 145.623999 CDR/sec
>
> Feb 23 12:47:06 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 6857 us.
>
> Feb 23 12:47:06 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 145.836372 CDR/sec
>
> Feb 23 12:47:49 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 7676 us.
>
> Feb 23 12:47:49 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 130.276186 CDR/sec
>
> Feb 23 12:48:12 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 0 CDRs was 2176 us.
>
> Feb 23 12:48:12 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 0.000000 CDR/sec
>
> Feb 23 12:48:22 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 6967 us.
>
> Feb 23 12:48:22 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 143.533802 CDR/sec
>
> Feb 23 12:48:25 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 0 CDRs was 1353 us.
>
> Feb 23 12:48:25 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 0.000000 CDR/sec
>
> Feb 23 12:48:35 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 6205 us.
>
> Feb 23 12:48:35 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 161.160355 CDR/sec
>
> Feb 23 13:13:08 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 6586 us.
>
> Feb 23 13:13:08 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 151.837230 CDR/sec
>
> Feb 23 13:17:41 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 0 CDRs was 1706 us.
>
> Feb 23 13:17:41 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 0.000000 CDR/sec
>
> Feb 23 13:17:51 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 5205 us.
>
> Feb 23 13:17:51 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 192.122959 CDR/sec
>
> Feb 23 13:23:24 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 7136 us.
>
> Feb 23 13:23:24 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 140.134529 CDR/sec
>
> Feb 23 13:23:27 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 8149 us.
>
> Feb 23 13:23:27 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 122.714443 CDR/sec
>
> Feb 23 13:23:50 spce (info) mediator[1081]: mediator.c:442 [main]: Runtime
> for loop processing 1 callids and generating 1 CDRs was 7276 us.
>
> Feb 23 13:23:50 spce (info) mediator[1081]: mediator.c:443 [main]: Total
> CDR creation rate 137.438153 CDR/sec
>
> root at spce:/var/log/ngcp# cat rate-o-mat.log
>
> root at spce:/var/log/ngcp#
>
>
>
> This is what I see when I click on customers in the menu. It looks like it
> is applied to the customer.
>
>
>
>
>
> Could you help me out with this issue?
>
>
>
> Kind regards,
>
> Viraj
>
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<https://myrepublic.com.sg/>
*Walter Klomp*
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MyRepublic Limited
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F: +65 6717 2031

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