[Spce-user] Inbound call routing issue

Alex Lutay alutay at sipwise.com
Mon Oct 4 18:55:11 EDT 2021

Hi Loic,

Most probably rates are missing for the destinations and
rate-o-mate cannot charge the call.

Check the error message in /var/log/ngcp/rate-o-mat.log

On 10/4/21 10:55 PM, [ EXT ] Loic Dube wrote:
> Hello!
> I’m running into an issue with ngcp-rate-o-mat.
> When checking ngcp-service summary, it shows that ngcp-rate-o-mat status 
> is failed.
> I’m able to restart it and it show active, but after a call or a couple 
> minutes it goes again to failed.
> Where can I get the logs for that or what could be the issue?
> Thanks! 😊

Alex Lutay

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